Urban Retreat Day Spa
address: 2515 Park Marina Dr, Redding, CA 96001, United States
Phone: +1 530-247-1502
services: From the business: Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets, Toilets,
Planning: Appointment required, Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Phone: +1 530-247-1502
services: From the business: Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets, Toilets,
Planning: Appointment required, Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
category: Spa, Day spa, Facial spa, Massage therapist, Nail salon, Sports massage therapist, Waxing hair removal service
rayting: 4.5
site: https://urbanretreatspa.com/
worktime:
rayting: 4.5
site: https://urbanretreatspa.com/
worktime:
Day | Time |
---|---|
Monday | 9 AM–7 PM |
Tuesday | 9 AM–7 PM |
Wednesday | 9 AM–7 PM |
Thursday | 9 AM–9 PM |
Friday | 9 AM–9 PM |
Saturday | 9 AM–7 PM |
Sunday | 10 AM–4:30 PM |
Name: L*** N*****
Date: 2024-05-13 21:45:21
Rating: 5
Comment: Highly recommend. Very professional and you leave feeling like a million bucks!
Name: L**** K*****
Date: 2024-05-12 17:29:21
Rating: 5
Comment: We did Mothers Day Pedis with a special beverage...4 of us and it was heavenly. So clean and relaxing, well be back❣️ Thanks ladies🌹
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Name: M****** G***
Date: 2024-04-04 03:48:43
Rating: 1
Comment: Massages stink. Youre paying over a dollar an hour to be pet. I got a sports massage and have had them before but this one was the worst. The lady seemed to play little piggies with my toes at the end to top it off. Im a full grown man and work for a living.
Name: A & V S****
Date: 2024-03-26 19:18:04
Rating: 5
Comment: Relaxing, aromatherapy a must, leaving rejuvenated. Good cocktails.
Name: S****** B******
Date: 2024-03-23 23:22:59
Rating: 5
Comment: Fantastic massage! Payed for an hour, for the full hour. Thats how it should be.
Name: J*** M
Date: 2024-03-22 06:25:46
Rating: 5
Comment: Always friendly and nice, and answers my questions. They always do a great job!
Name: S**** R******
Date: 2024-03-10 18:07:05
Rating: 5
Comment: I have worked with Piper and now Cameron. Both were amazing and I left feeling sooo good! My only concern is the last minute cancelations Ive had a few times. Matt C today made up for the cancelations. Highly recommend the therpists there. They are all amazing!
Name: M**** F****
Date: 2024-03-04 00:51:44
Rating: 5
Comment: I had Matt as my masseuse and he was amazing. Super professional and friendly! He did amazing at putting just as much pressure as I wanted for my deep tissue. Definitely going back to him!
Name: K**** L****
Date: 2024-02-21 17:36:07
Rating: 1
Comment: Sarah, and Christina are great for skin care services but if you want a deep tissue massage I highly recommend Amber but for a lighter Swedish massage Piper was my go to. How ever due to the unprofessionalism of the front desk and leadership I will not be returning. Apparently my $200-$250 a month is not good enough for them and they want you spending $500-$1000 a month. Hopefully they make some changes to their business practice if they want to keep doors open during this tough time for local businesses. Their membership packages are a joke and if you do not use it you lose it even though they may not be able to accommodate everything in one appointment and push the appointment out 2-3 weeks when booking multiple services and when you live out of town and try to make it all in one appointment. Reading other reviews you can tell their leadership team does not care about reviews positive or negative as they do not acknowledge them.
Name: H***** E******
Date: 2024-02-18 21:30:44
Rating: 5
Comment: Wonderful experience! Best massage Ive ever had!
Name: C***** M*******
Date: 2024-02-17 16:37:55
Rating: 5
Comment: I have been twice now, once for a massage and once for a pedicure. Both experiences were outstanding. It is a relaxing environment with a great staff.
Name: P****** W*****
Date: 2024-02-17 03:06:17
Rating: 5
Comment: A perfect introduction to professional massage. Planning on returning with my girlfriend soon.
Name: L**** G****
Date: 2024-02-10 17:38:50
Rating: 5
Comment: Love this place, been here for 3 facials, very good each time .I like thier lotion face cleaner stuff. They have all kinds services .massages, nails give them a call
Name: K*** D*****
Date: 2024-02-06 00:44:54
Rating: 5
Comment: My facial with Sara and my massage with Violet were amazing! 💛😭 Highly recommend booking here for a luxurious experience that will leave you feeling rejuvenated and on cloud nine!
Name: B******* Q****
Date: 2024-01-17 21:41:34
Rating: 5
Comment: First time here and absolutely amazing experience. Treated myself with the cosmopolitan package for my 30th birthday. Summer did my facial, Nichole did my massage they were both so talented with their techniques and made me feel extremely comfortable and relaxed. I will absolutely be back. Very high end establishment and well kept. 💯💋
Name: R****** B******
Date: 2024-01-07 08:05:29
Rating: 5
Comment: I love Urban Retreat! They are so nice & accommodating! Best massage in town!
Name: E**** P***
Date: 2023-12-30 16:50:00
Rating: 5
Comment: Absolutely phenomenal experience and massage. Beautiful place. Blayke did a great job.
Name: B***** D****
Date: 2023-12-24 00:39:39
Rating: 5
Comment: Always love my services here.
Name: b****** a*****
Date: 2023-11-05 13:08:30
Rating: 3
Comment: Absolutely horrible. They made me feel extremely uncomfortable, and embarrassed.I was nervous about the appointment because I had never done it before. After waiting for 2 weeks for my appointment, they called less than 24hrs before and informed me that they were not willing to provide service to a man and that I would have to reschedule the appointment for a week later. Not only would they not give a discount for the inconvenience but it did not seem like they wanted my business at all. I am considering taking legal action against them for making me feel so uncomfortable.
Name: T*** B*****
Date: 2023-10-23 23:30:39
Rating: 5
Comment: Sarah did my massage and she did amazing! It was my first massage and she made me feel super comfortable! ❤️
Name: M****** P*****
Date: 2023-09-25 02:43:21
Rating: 5
Comment: The atmosphere is relaxing and inviting. One of the best massages I’ve had by far.
Name: B****** K***
Date: 2023-07-27 17:33:14
Rating: 5
Comment: So relaxing
Name: P******* P*******
Date: 2023-07-15 04:03:57
Rating: 5
Comment: So relaxing! My nail tech was friendly. I dozed during leg and foot massage! Well priced.
Name: L****** N****
Date: 2023-07-13 00:03:00
Rating: 5
Comment: Awesome massage! Amber is very perceptive and intuitive with her pressure.
Name: B****** D****
Date: 2023-07-08 02:57:28
Rating: 5
Comment: Called to Schedule an appointment for my wife and her friend and had no idea what i was doing and Amanda was absolutely amazing in helping me out. Perfect customer service on her part!
Name: J****** D****
Date: 2023-06-28 06:06:56
Rating: 2
Comment: Every time I go into this Spa there seems to always be a problem and the staff really isnt attentive
Name: M**** G*****
Date: 2023-06-20 21:49:29
Rating: 5
Comment: I have pedicures done here. I enjoy the atmosphere. The ladies are all so sweet & kind. Always have a wonderful cup of tea too. My feet always feel & look great when I leave. I use regular polish. I am a gal who would really rather be barefoot, so my feet get beat up & the polish last great, even through me 😂
Name: J****** D****** W********
Date: 2023-06-04 05:37:30
Rating: 5
Comment: I recently had a massage by Amber. I told her about some previous injuries that have been flaring up and she paid extra attention to those spots. She honed right in on the areas that were impacting me and found knots I didnt mention. I would highly recommend Amber if youve been specifically in pain.
Name: T**** L****
Date: 2023-05-23 02:50:12
Rating: 5
Comment: My wife and I did the couple massage for my birthday. It was absolutely fantastic. I have never had a professional massage before in my entire life and it was just absolutely amazing. thank you so much. We will be returning in the near future.
Name: A** V** N***
Date: 2023-05-20 19:11:52
Rating: 5
Comment: Soooooooo meeeeeeeee relaxing
Name: J***** C******
Date: 2023-05-02 02:34:35
Rating: 5
Comment: On advice of a friend I decided to schedule a 90 min deep tissue massage with Matt Carlisle at Urban Retreat Day Spa. Hands down that was the best massage I have EVER had in my life. Later that night I slept 8 straight hours for the first time in ages. I experienced such pain relief that I called the next day to schedule another right away.Matt started with good questions to help determine how to approach my specific issues. With very skilled, strong hands, Matt systematically melted every knot causing me distress. Matt is very professional. His skilled draping is smooth and seamless, never interrupting the flow of his work. Matt is very respectful of the mood and keeps conversation to the minimum for clear communication.Urban Retreat Day Spa is a lovely place. The ambiance provides an elevated spa experience that makes this my favorite self-care treat. Matt Carlisle makes regular massage my mandatory pain management strategy that works far better than anything else I have tried over the years.
Name: C****** T*****
Date: 2023-04-23 04:07:57
Rating: 5
Comment: The couples massage was amazing and just what we needed.
Name: K***** E****
Date: 2023-03-18 18:35:41
Rating: 5
Comment: Matt Carlisle was an amazing masseuse. I was only able to book for 30 minutes but he was able to work out the issues with my back that I went for. Ive already booked my next massage.
Name: C**** M******
Date: 2023-03-11 01:34:23
Rating: 4
Comment: Had a massage...the lady that did my massage was very nice and made me feel very comfortable.
Name: T***** F*****
Date: 2023-03-09 21:02:05
Rating: 5
Comment: Carries powder nails are perfection!!!
Name: m******* m*****
Date: 2023-03-05 15:16:17
Rating: 5
Comment: Very relaxing and comfortable. I had a facial, body scrub and full body massage.
Name: T****** C***
Date: 2023-03-03 05:21:19
Rating: 5
Comment: My boyfriend and I went in for our first ever professional messages and we both agree they were so amazing. The staff are very nice and the environment is clean and so relaxing. Courtney and Ellen were our therapists and they were very sweet and professional. They made our experience very pleasant. We will definitely be going back and I will also be recommending all of my friends and family to!
Name: V****** S***
Date: 2023-02-28 02:41:10
Rating: 5
Comment: Always polite, and great massages! Their gift certificates are a very thoughtful gift and great to receive as a gift as well. They have a variety of services to choose from.
Name: L*** L******
Date: 2023-02-25 17:45:37
Rating: 5
Comment: Very nice place
Name: O*********** O
Date: 2023-01-24 16:34:46
Rating: 5
Comment: Extremely nice staff, clean and soothing. Very enjoyable experience. Been going for years and not stopping anytime soon.
Name: J**** H*******
Date: 2023-01-19 17:13:44
Rating: 5
Comment: Piper is absolutely amazing! The best massage I have ever had! The atmosphere is relaxing just a wonderful experience!
Name: E*** j******
Date: 2023-01-11 20:26:07
Rating: 5
Comment: Beautiful spa environment. The services are top notch and perfect for relaxing/pampering.
Name: R* B******
Date: 2023-01-05 20:45:59
Rating: 5
Comment: This place is amazing!
Name: L****** W*******
Date: 2023-01-01 04:12:35
Rating: 5
Comment: Top notch service. The massage was thorough and enjoyable.The aromatherapy was relaxing and refreshing. It was my first facial. I really enjoyed it. My skin does look younger! Pedicure was a pleasure. The technician was conscious of my knee problem and got done on the floor and painted my nails so as not to hurt my knee. My feet and legs are glowing.
Name: M**** G********
Date: 2022-11-23 23:27:14
Rating: 5
Comment: Nice little spa. Friendly staff.
Name: H****** B*** K****
Date: 2022-11-18 05:52:18
Rating: 5
Comment: Cameron..... Request Cameron! He was absolutely incredible!
Name: P*** T******
Date: 2022-10-13 02:26:37
Rating: 5
Comment: Great experience, we did a couples massage, I had them do deep tissue on me because I have chronic back issue. Most places I have had deep tissue I felt brusied and beat up after. Here I felt stretched, and loosened up,
Name: L*** V******
Date: 2022-10-13 02:03:47
Rating: 5
Comment: I love this place. Very professional. They have always accomatted me on a moments notice.I will always use them and support them.
Name: S****** M****
Date: 2022-09-30 17:01:46
Rating: 5
Comment: Calm, clean atmosphere. Facial and massage practitioners have all been very professional. I always have a rejuvenating experience!
Name: H**** V*****
Date: 2022-08-25 00:13:22
Rating: 5
Comment: Sarah did my facial and was amazing! Highly recommend her, she was very sweet and even though it was the end of her work day and blazing hot outside she still seemed to be happy 😂 so thank you for that experience, I’ll be back!
Name: j** G****
Date: 2022-08-18 16:49:18
Rating: 5
Comment: Its expensive for a message but think of it as an experience. For the experience it was amazing! I have never been so relaxed or felt so good after a message. If you ever want or need to treat yourself definitely think Urban Retreat
Name: S****** S******
Date: 2022-08-16 01:27:28
Rating: 5
Comment: Serene, professional, great view of the river.
Name: J*** H****
Date: 2022-08-14 13:29:56
Rating: 5
Comment: Had a great time getting a pedicure with my wife. Friendly service and professional.
Name: S***** J******
Date: 2022-08-04 20:49:03
Rating: 4
Comment: Corey at Urban Retreat is a great massage therapist. She was so sweet, informative, and hit all the spots that needed to be massaged. I would totally recommend her and go back again!! I also got a manicure. The lady was super sweet and personable. Although my nails were not filling filled in. Urban Retreat also has great customer service and values.
Name: k*** m***
Date: 2022-07-20 04:17:49
Rating: 4
Comment: I had a gift certificate for a cosmopolitan package. Summer always does a great job and I enjoyed the facial very much! The masssage was fantastic and put me to sleep.Will definitely book again with these two ladies. Lovely personalities and great work. The front desk staff juggles the phones and guests well. They show patience with scheduling people and listen well. I don’t think I would rebook a pedicure . The environment and loud talking was not relaxing. 2 out of 3 not bad! Nice space and well maintained. 💗
Name: M**** T*****
Date: 2022-07-03 00:38:03
Rating: 5
Comment: Me and my mother went in there for a group package of Pedicure, facial and massage. We could not be pleased and happier with our experience! Five stars for Carrie she is sweet fantastic and I think its the best facial Ive ever had! Matt was my massage therapist and he did fantastic I actually had tightness in my neck before I went in and now its completely gone!! We will definitely be returning Thank you Urban retreats for such a fantastic day.
Name: C***** H*****
Date: 2022-06-21 14:49:13
Rating: 5
Comment: Nice, clean, quiet and great service!
Name: S O
Date: 2022-06-08 04:52:30
Rating: 5
Comment: Nice helpful employees, quiet place, nice music. Great all around
Name: S***** L****
Date: 2022-05-19 01:48:32
Rating: 5
Comment: This was a gift to a friend
Name: 0*
Date: 2022-05-06 22:00:05
Rating: 1
Comment: New to area and called this place to get appt. receptionist was short had nothing wasn’t a problem but then I asked to check for soonest available dates for 2 ppl for chemical peels and then she asked if we had had facials with them before I had already said I’m new to the area when I called I said no and why she said that’s how it works there you must no exceptions have had facial before with them all I said was wow really then she started using the word I’m going to enforce this policy it’s like all I said was wow really Now I wouldn’t waste my time with them. Will take my money else where.
Name: A******* G*******
Date: 2022-04-17 09:50:32
Rating: 4
Comment: It was nice wish I had a female giving the massage not saying it was weird or nothing he did a good job but I’d just prefer to of had a female
Name: K** C******
Date: 2022-04-13 22:22:14
Rating: 5
Comment: Love it
Name: B***** T*******
Date: 2022-03-26 01:47:17
Rating: 5
Comment: I so love that I choose this place for my 54th birthday pampering day. I can not wait to go back.
Name: N**** D*****
Date: 2022-03-09 17:29:28
Rating: 4
Comment: Professional, clean, and welcoming. Ive used several of their services and enjoyed each one.
Name: R****** C*****
Date: 2022-03-06 22:16:11
Rating: 5
Comment: Urban Retreat has a relaxing atmosphere, welcoming staff, and great services. I highly recommend them for recurring massages, specials spa days, and for gifts. You, or your loved ones, will not be disappointed!
Name: J******* B****
Date: 2022-02-16 21:30:36
Rating: 5
Comment: Always get great professional services
Name: D**** R******
Date: 2021-12-10 08:45:57
Rating: 1
Comment: This is without a doubt the most horrible SO CALLED SOA EXPERIENCE I ever Did Not Have! Horrid appointment scheduling no person there for treatment rude behavior after waiting 30 minutesThis place is a Spa NIGHTMARE!!
Name: J*** F*****
Date: 2021-12-04 19:44:17
Rating: 5
Comment: Excellent facial
Name: K**** W*******
Date: 2021-11-15 10:07:30
Rating: 5
Comment: Super sweet workers, and nice place!
Name: N***** H***
Date: 2021-10-02 22:47:34
Rating: 2
Comment: I’ve been to the spa several times over the years and I can say I was rather dissatisfied with this trip. I booked the cosmo package (massage, facial, pedi) for me and tribeca (massage, mani, pedi) for my mom. I did not care for my masseuse’s (Amanda I think?) style but that’s not so bad. My issue is I have lymph node it my neck that’s enlarged (has been for years) and she kept pushing on it even after I told her it was not a knot but an enlarged lymph node. I suppose I could have really raised a stink and stopped the massage but IMO a professional should only have to be told by the client once that they don’t like something. My mom and I were doing a side by side massage and I didn’t want to disturb her experience.Facial was nice and relaxing (Brooke). She did my moms massage and mom enjoyed it.Pedicure (Fendi) was ok. I think I’ve decided I just don’t enjoy the way they do them at UR, nothing against my tech.They were also not timely. We were supposed to be there for 3.5 hours. It was 4.25 before we were done. That might not seem like much but I’m diabetic and for me a 45 minute delay at lunch is a lot.And lastly almost NONE OF THEM were wearing masks. Of all the employees I saw in my 4 hours in the spa only 3 we’re wearing masks and one of those is because I asked her to put it on. I called *in advance* to confirm they had a mask policy and was assured over the phone all employees would be wearing them. I definitely feel lied to regarding this.Over all, I likely won’t be back. I’m not doing to spend $175 and leave feeling unhappy with my experience.
Name: S******* D****
Date: 2021-08-22 08:48:48
Rating: 4
Comment: After being evacuated from the Dixie fire, I had knots everywhere. They got me in without an appointment. Thank you for a great massage!
Name: J******* M******
Date: 2021-08-03 19:21:37
Rating: 4
Comment: This place was voted the best spa in the North state for a reason. However, there is a rather wide range of skill levels in their staff. How your service goes really depends on who you get. For example, a couple of the massage therapist will actually stop mid stroke to fiddle with their music- which is a rookie mistake. Others clearly know better and can practically render me unconscious.Their best services are on their regular menu. The specials can be fun, but they are more gimmicky than anything else.
Name: C***** L******
Date: 2021-07-24 00:41:07
Rating: 3
Comment: Amazing massages. Horrible nail services. I will be going back for massages but never again for my nails.. polish is uneven, nails are damaged, can see my nails through the gel on on all fingers. 3 hours for a mani pedi not impressed. Other women were getting hot towels, foot and hand rubs, not a service I recieved after dropping quite a wod of $ on the day...
Name: T**** S*****
Date: 2021-07-23 07:14:18
Rating: 2
Comment: My wife and I booked a couples massage for 10:30, but when they got there they put us in separate rooms. There seemed to be a big mess up on their part when it came to the bookings. Needless to say it was a overall disappointment in the experience since we got separated without notice, although my therapist was nice. Although it felt more like a deep tissue massage and was pretty painful, when we had booked just a regular massage.
Name: M***** H****
Date: 2021-07-20 00:05:13
Rating: 4
Comment: Have had a few services here. Highly recommend The Cosmopolitan as a nice treat-yourself package. My most recent mani/pedi service was very relaxing, though I wish they had something to help my nails dry a bit more before leaving. They got messed up when getting out my wallet to pay :-/
Name: T P
Date: 2021-07-12 20:46:01
Rating: 2
Comment: My wife and I went in for pedicures. Really not impressed. The young girl who did my toes, didnt seem like she knew what she was doing. My cuticles werent trimmed. I then had to decide on either a foot massage or removing the dead skin, Really? Why wouldnt I get both ? After the massage, and it wasnt more than a light rub, my lower legs and feet were left oiley. No I cant recommend. Collectively neither of us were satisfied. On a side note, there were two other ladies giving pedicures and after watching them perform on other clients, they were exceptional, we would give them a try.
Name: R****** H*****
Date: 2021-06-22 02:14:36
Rating: 3
Comment: Clean facility, friendly staff and competitive pricing. I have been coming to Urban Retreat since 2019 and loved my first year there! Sadly, the quality of services have gone down the last year :( I keep hoping Ill have a the experience I did when I first started going, but that just hasnt been the case.
Name: J******* P****
Date: 2021-06-11 22:36:18
Rating: 1
Comment: My daughter was up visiting and I really wanted to treat her to a nice quality experience. On a side note, I specifically asked Amanda, the owner who scheduled our appointment, if we would get our legs massaged and she said yes we would. WELL WE DID NOT. We got there and they didnt even have my daughter scheduled. So as a last minute fix, they put two sitting chairs together. Squished together, they started to work on us. I will say the ladies that worked on us were really nice. However, when we left, our heels (which were rough and dry to begin with), were no better then we got there. Not smooth whatsoever. Very, very sad that this experience was a total waste of $150.00(And that was after a gift certificate). Will never go back again.
Name: J******* H*****
Date: 2021-06-07 13:41:41
Rating: 3
Comment: 50/50 about this spa. The facial and body scrubs were amazing, along with lunch included with the full spa day treatment and complimentary drinks.However it took a month and half of repetitive reaching out to finally get an appointment and I had to ask about the cuticles of the manicure after noticing they were not done on the pedicure.I did see on gal after a massage who appeared to be floating (figuratively), however my experience with massage was not quite as satisfying.Maybe a hit and miss in my circumstance, but atmosphere was most delightful.
Name: J*** C*******
Date: 2021-06-06 15:28:06
Rating: 1
Comment: Booked over a month ahead, was given an early spot. So we drove an hour down the hill for it. Not only did it not get in books somehow they didn’t seem to get anyone on schedule correctly. Another group in front of us were also not scheduled correctly, so they left hoping we could fill their spots. The manager came in said they are booked and the best they could do for us is reschedule us. Their sorry made it feel as if I was in the wrong and their screw up was my fault.
Name: L*** L******
Date: 2021-05-07 01:39:18
Rating: 5
Comment: These folks got me in with an appt same day within about an hour of my call, and I had a wonderful experience. I was having a pretty rough day and decided to do a bit of self care. Fendi (Fendy?) Waxed my brows and she did an absolutely amazing job. They look great, the whole process hardly hurt, and she was so nice and thorough! Ill definitely be back soon.
Name: S H
Date: 2021-03-26 04:02:55
Rating: 4
Comment: Good. Not cheap though.
Name: a**** l*****
Date: 2021-03-20 21:38:42
Rating: 3
Comment: Beautiful atmosphere, very nice staff, clean...but the services felt rushed
Name: K**** R*
Date: 2021-03-11 21:35:56
Rating: 5
Comment: The setting and ambiance was welcoming The staff was very friendly and professional. Our party had a blast. I would recommend Urban Retreat for a relaxing massage and amazing facials.
Name: C*** L**
Date: 2021-03-10 23:45:45
Rating: 5
Comment: Cameron was one of the best massage therapist I had, unfortunately Ive heard he wont be there anymore. He is the reason they get 5 stars, hopefully his replacement will be equally as great!
Name: l**** o****
Date: 2021-03-08 18:26:56
Rating: 2
Comment: My fiancé and I both booked massages online .I went in and loved the ambiance when I walked in. I booked a pregnancy massage I was so excited. I walked into the massage room got ready for my message and with in 5 mins of my hour massage the music turned off. She kept trying to get it to work but couldn’t so all I could hear after that was her breathing. Over all it was the worst massage I have ever gotten not relaxing didn’t feel any better after I left. I was really disappointed. My Fiancé was going the next day and he happened to get the same women. I didn’t tell him my full experience because I wanted to see what he thought before I told him. He called me immediately after and also said he didn’t enjoy his massage he got a deep tissue. I never write reviews but we were both unhappy with our experience here. Nothing wrong with the facility very clean, the front desk was nice and helpful. Just didn’t enjoy the massage experience.
Name: R******** B********
Date: 2021-03-07 01:27:46
Rating: 5
Comment: The best couples massage ever
Name: S**** S*****
Date: 2021-02-25 20:12:57
Rating: 2
Comment: Have been here once a while ago and had a great massage. So today when I woke up hurting terribly and having not slept at all the night before, I thought Id call and see if they could get me in for a pregnancy massage this morning. They did, and I was grateful they could get me in......But my massage was a big disappointment.It felt like my massage therapist had little to no experience with pregnancy massage
Name: S**** W
Date: 2021-02-23 05:26:25
Rating: 5
Comment: I love the ambiance of Urban Retreat. All their staff are kind and I have enjoyed quality facials, massages and pedicures. We need to support our local businesses and with the high stress of Covid times it is a great place for self care! I also love their seasonal specials.❤️
Name: M******* Z****
Date: 2021-02-04 05:02:05
Rating: 3
Comment: It’s my first time trying to book Ladies Night for a team of five people, got very disappointed of the lack of communication from their adminstrator Makia, hardly follow up with my appointment request, answered none of my questions (just basic question since it’s my first time!) ... I had to made 3 phone calls to the office, so the table receptionist got my appointment done... then she didn’t send me confirmation email, I have to follow up again, with ZERO APOLOGY and said it’s booked.If I’m the owner, I won’t keep a customer representative like this. So unprofessional and unresponsive...But the services overall was very good. The therapist are very friendly. Everyone had a great time!!
Name: D***** G******
Date: 2020-11-11 22:18:29
Rating: 5
Comment: Samatha, owner of Absolute Spa, is wonderful! She follows strict Covid protocols, was professional and kind and suggested and picked out just the right products. She took a lot of time to make sure I had exactly what I needed. I love the ambiance with jazz playing in the background. I highly recommend her for services and products!
Name: R******
Date: 2020-11-01 18:43:48
Rating: 5
Comment: This place is awesome!
Name: C** U***
Date: 2020-09-12 21:31:36
Rating: 5
Comment: Bought my wife a massage, mani, peti package. She loved it. When they allow couple massages again we are gonna book it. Friendly and caring staff, decent prices. Well worth the level of service provided.
Name: J* L*****
Date: 2020-08-06 23:17:56
Rating: 5
Comment: Went here for my first spa experience and it was absolutely wonderful, perfect atmosphere and the best people to help you relax, definitely coming back for more.
Name: J***** m***
Date: 2020-07-19 04:59:17
Rating: 1
Comment: Visit time 07/11/2020 6:15pm we got two pedicures. Everything was going great until valerie the woman giving my girlfriend her pedicure mistook bone for a callus and scraped her skin off to the bone. Instead of admitting the issue and decide to claim it was a chemical reaction. One week later she is still barely walking. No discount was offered or return service. The icing on the cake is I now have a foot fungus. 106 dollars for injuries and a fungiThank you for the splendid afternoon was a real treat.
Name: T***** C*****
Date: 2020-07-16 18:54:38
Rating: 5
Comment: So calming, had full body massage and the therapist was absolutely amazing!! This place is a must 😁👍💙
Name: J* G****
Date: 2020-06-24 16:17:08
Rating: 5
Comment: Ive had a lash lift, Pedicure And I had a 17 year olds birthday party spa day. Every experience was outstanding. The services provided were top notch. The personnel are highly trained, Professional and friendly. I would definitely recommend.
Name: K***** G*****
Date: 2020-05-26 21:46:29
Rating: 4
Comment: Massage was nice, however Im very sensitive and it is definitely a deep massage
Name: P**** E****
Date: 2020-02-20 23:14:02
Rating: 5
Comment: Awesome they treated like a Queen. Thank you ladies.
Name: j*** f*****
Date: 2020-02-12 21:36:54
Rating: 5
Comment: Best facial... ever! Sending a special shout out to Katie Corona.
Name: S****** P******
Date: 2020-02-05 22:06:54
Rating: 5
Comment: Favorite!!
Name: L*** V******
Date: 2020-02-05 15:43:51
Rating: 5
Comment: Very nice
Name: J******* M******
Date: 2019-12-02 03:02:34
Rating: 5
Comment: Absolutely wonderful experience!!! We will be back! Left so relaxed! Thank you ladies!!!
Name: A**** L****
Date: 2019-11-16 22:23:53
Rating: 5
Comment: Our couples massage with Randi and Karen was amazing. Comfortable, amazing view and will be back!
Name: K*** B*****
Date: 2019-10-18 16:40:28
Rating: 5
Comment: Great place for massages, pedicures and other pampering services
Name: C**** M****
Date: 2019-10-06 22:16:10
Rating: 5
Comment: I love this place. I only come here for pedicures and wont go anywhere else!
Name: a** R***
Date: 2019-08-30 21:31:58
Rating: 5
Comment: Carlie was AMAZING. Ive had a lot of massages, but hers was, BY FAR, the best!!!Clean and comfortable. Highly recommend this spa for all kinds of services, not just massages.
Name: O**** H*******
Date: 2019-08-03 20:56:10
Rating: 5
Comment: Audrey was amazing!
Name: J******* G****
Date: 2019-07-16 09:45:51
Rating: 5
Comment: Absolutely love this place! Great people and service!
Name: G*** L***
Date: 2019-07-07 02:15:57
Rating: 2
Comment: Typical massage place nothing special sugar daddys play ground
Name: M******** N***
Date: 2019-07-04 17:57:27
Rating: 4
Comment: Got the deep tissue and I almost cried. But thats what some people need right? Maybe next time Ill just get the classic.
Name: N********** F*****
Date: 2019-06-30 19:45:39
Rating: 5
Comment: I had a great massage, the atmosphere was so calm and quiet. They are open 7 days a week, I didnt know. I will definitely will be going back. Thank you Audrey for the relaxing massage.
Name: A** O*****
Date: 2019-06-15 01:01:16
Rating: 5
Comment: So relaxing, wonderful friendly staff. A bit pricey but o so worth it.
Name: R****** P******
Date: 2019-06-03 06:13:20
Rating: 4
Comment: This place gives you a good spa experience. They are very friendly and knowledge about what they are doing.
Name: S***** D*****
Date: 2019-05-31 12:32:18
Rating: 5
Comment: Still waiting to try
Name: S***** W*****
Date: 2019-05-12 20:47:04
Rating: 5
Comment: They took care of my Girlfriend. Deffently a place to take that special someone In your life. Its worth it!
Name: P******* C******
Date: 2019-05-08 14:19:36
Rating: 5
Comment: Amazing day having a message and facial with my daughter...
Name: A***** P*******
Date: 2019-05-06 00:35:36
Rating: 1
Comment: Facial is a waste of money, dont bother!
Name: A***** M******
Date: 2019-05-03 02:20:06
Rating: 5
Comment: Relaxing atmosphere. Very professional and incredibly caring. Very sweet people and wonderful vibe. When stressed you want the personal attention and that is exacally what you get. Pedicure was with Karen and my massage was with Khloe. Both women are amazing and highly recomended. I will be returning and recomending to friends and family. Thank you ladies!
Name: j****** p***
Date: 2019-04-03 21:33:04
Rating: 5
Comment: This place was amazing, first time getting a massage before. We did the decadent duo couple massage and they were so nice and were very gentle and the atmosphere was very zen and relaxing. Also a great view of the Sacramento river from the room! Definitely gonna have to make this a regular thing.
Name: C****** R******
Date: 2019-04-03 03:30:51
Rating: 5
Comment: I love this place! They are top notch and know how to relax you!
Name: K******* T*****
Date: 2019-03-26 02:17:08
Rating: 5
Comment: Karen was amazing! Loving my finger and toe nails!
Name: M****** V****
Date: 2019-03-23 00:48:33
Rating: 5
Comment: Wonderful atmosphere and staff. I highly recommend the cosmopolitan package.
Name: L**** S********
Date: 2019-02-09 01:44:07
Rating: 4
Comment: Very relaxing, excellent service
Name: K******* M****
Date: 2019-01-24 19:41:20
Rating: 5
Comment: My mom and I really enjoy going here once a month for spa treatments. All of their masseurs are excellent and the body scrub followed by the Urban Glow is fabulous.
Name: M***** M****
Date: 2019-01-12 01:30:39
Rating: 5
Comment: I go here weekly and I would never go anywhere else, the staff is amazing and professional and the massages are to die for.
Name: D***** W********
Date: 2019-01-01 03:53:57
Rating: 5
Comment: Love this place! Always awesome service!
Name: N***** J****
Date: 2018-12-04 20:21:59
Rating: 5
Comment: Love this place, everyone who works here is so nice, and great at what they do. I’ve gotten massages, and pedicures here that have all been phenomenal. I come here regularly for eyelash extensions, and I go to Amber. She is extremely time efficient and light handed, I’ve never been poked or pinched, and of course my eyelashes always look beautiful! Allison has also done my lashes, and she always does an amazing job as well! Would highly recommend Urban Retreat to anyone!
Name: T**** F*****
Date: 2018-11-16 01:31:54
Rating: 5
Comment: The massages and facials are top notch. I have used their services several times and they dont disappoint.
Name: S**** M****
Date: 2018-10-04 01:28:53
Rating: 5
Comment: Highly recommend! Wonderful ambiance, relaxing and clean with friendly staff. I get pedicures here regularly from Samantha. I have done several girls days with my friends here including pedis, facials and massages. My husband and I have also gotten several side by side massages.
Name: K** M****
Date: 2018-09-23 23:44:41
Rating: 5
Comment: Peaceful and beautiful atmosphere, and Brooke does fabulous massages
Name: T**** P******
Date: 2018-09-22 00:54:50
Rating: 5
Comment: Absolutely wonderful massage, beautiful rooms and just overall relaxing experience. So happy I decided to pay the extra to do an hour long massage (i won a gift certificate at work) definitely worth it, and I will most definitely be going back.
Name: J******* M******
Date: 2018-09-03 22:10:18
Rating: 3
Comment: I have mixed feelings about this place. Coming from SoCal where there are spas and pedicure places on practically every corner, I was actually a little disappointed. I enjoyed my facial and the massage was decent, but the pedicure was subpar on multiple levels. They dont have massage chairs, the foot massage was practically non existent, and there wasnt even an option to add a flower or jewels to my toes; I am used to being able to get a better service for less money. On the other hand, they hand out free drinks like they are water. I will go back, just not for pedicures.
Name: B**** H******
Date: 2018-08-20 02:40:54
Rating: 1
Comment: Never AgainNo Thank You
Name: J**** E****
Date: 2018-08-11 15:58:58
Rating: 5
Comment: My husband and I thoroughly enjoyed our experience here. The massages and pedicures were awesome!
Name: A**** A*******
Date: 2018-08-05 03:39:27
Rating: 5
Comment: My fiancé and I went in for a couples massage and had an amazing experience. As soon as we walked in the door we were greeted and asked if we needed refreshments. Our massage was incredibly relaxing and the atmosphere was perfect. I highly recommend Cori. She was professional and applied the perfect amount of pressure. If I could give more than 5 stars I would!
Name: K**** C*****
Date: 2018-06-22 17:51:25
Rating: 4
Comment: Atmosphere is pretty special, nice touches such as the robes and beverages made available. The one thing I didnt enjoy was the pedicure room. Everyone in the same room is possibly fun if youre with a group but coming in alone and sitting with the group of strangers laughing and carrying on isnt as fun.
Name: B*** C*******
Date: 2018-05-03 18:28:10
Rating: 5
Comment: 90 minute massage by Brooke, pure bliss 💆
Name: D**** D****
Date: 2018-04-27 22:52:43
Rating: 5
Comment: Excellent! Scheduled a mani/pedi appointment for the bridal party, had a great time. Wonderful service, super friendly and accommodating staff, and great work. Loved this place!
Name: S******** H*********
Date: 2018-03-12 00:18:23
Rating: 5
Comment: Fantastic atmosphere and great service
Name: J**** C***
Date: 2018-03-11 07:23:49
Rating: 5
Comment: Loved my experience there.
Name: A****** L*****
Date: 2018-02-05 06:41:47
Rating: 5
Comment: My favorite place to go for a massage. Such skillful massage therapists and a wonderful atmosphere.
Name: Q***** B**
Date: 2018-01-09 19:15:14
Rating: 5
Comment: Lemon Drop was a gift from my Wonderful Husband. This was my first time and I will be back very soon. Very professional, clean, personable staff that made for a amazing afternoon. They customize treatments to each client. I was very well taken care. Thank you so very much for taking the time to allow my day to be relaxing, stress free and enjoyable! Highly Recommend as a gift to loved ones, friends OH Yes! and self. :)
Name: A***** K******
Date: 2017-12-30 00:40:34
Rating: 5
Comment: My husband and I went here for a spa day and it was wonderful! Everyone was so nice and the ambiance is very relaxing.I got a prenatal massage and my massage therapist was so sweet. She was constantly checking to make sure I was comfortable and was patient when I needed to roll to my side to feel more comfortable. I was so impressed with her.My husbands massage therapist was also very sweet and did an excellent job making him feel relaxed.We then got pedicures and a hand treatment, the girls we had were unbelievably nice and made a special effort to make sure I was comfortable since I am pregnant. Honestly that was the best pedicure I have ever had.I left feeling so relaxed and pampered, I will go back here in a heart beat!
Name: S******** R*****
Date: 2017-12-12 16:45:30
Rating: 5
Comment: We participated in their ladies night event. There were 4 of us ladies. One of us was celebrating a birthday. They furnished us with plenty of food and drinks and a very relaxing mid morning I highly recommend it
Name: A**** L******
Date: 2017-10-08 05:15:45
Rating: 5
Comment: A wonderful experience! So elegant,and relaxing! Wonderful messages, I will definitely be back!
Name: K****** S******
Date: 2017-10-03 21:32:38
Rating: 2
Comment: Massage - okPedicure - okFacial - okLocation - greatFacility - need of upgrade, bathroom looks industrial, a curtain at checkout?
Name: S**** C
Date: 2017-09-08 21:21:22
Rating: 5
Comment: Amazing spa, great service and friendly staff.
Name: D******
Date: 2017-07-01 00:05:24
Rating: 5
Comment: The girls are so amazing and the packages they offer are too. Had a couples massage with added hot stones and foot reflexology could not be happier. The atmosphere is so relaxing as well the music and aromas. They also have cocktails if you go with a group or really want to relax.
Name: L*** M*****
Date: 2017-06-19 21:04:10
Rating: 5
Comment: One of my favorite places in Redding. I always feel great when Im here & especially after a pedicure.
Name: N***** D*****
Date: 2017-06-15 01:16:49
Rating: 5
Comment: The best in Redding!
Name: A**** D**********
Date: 2017-04-07 01:41:14
Rating: 5
Comment: Very nice people and excellent services!
Name: J****** L********
Date: 2017-02-15 05:48:49
Rating: 4
Comment: Absolutely love this place they are so nice and friendly, only thing id say is there Brazilian Waxs really arnt the best... but if you check your self they will come back and fix it worth the same sweet self they were last time:)
Name: A* M***
Date: 2016-10-08 21:30:13
Rating: 5
Comment: Loved my body scrub today. Thank you Yvonne!
Name: S******** S*****
Date: 2016-08-26 15:10:15
Rating: 3
Comment: I was very excited to go to a spa on my vacation. I dont live around redding, cali and this place had best reviews. I showed up and everything was great. Nice service and the atmosphere was relaxing. I get my pedicure and that was nice and relaxing also. Then my massage which was suppose to end at 2:15pm ended at 2pm. Which I was fine about. Then I new about a 30 minute break which I ordered food. I sat and waited for 1 whole hour. I decided to then ask what the deal was and they said oh your appointment was at 3. I said no I was told twice that it ended at 2:15 with a 30 min break which would then be 2:45pm. It was 2:56pm still a good 20 min after their 30 min mark. They said because they had to give their worker a break I had to wait longer. They should have breaks figured out in advanced before schedualing their clients. I needed to be somewhere and they knew this. I had to cancel my facial and they just said sorry. They said my appointment was at 3am which it wasnt initially. My package was a 3 hour package and it started at 11:45am. It should of ended at 3pm. Not another hour after after 3pm. Very mad and dissapointed with the end of my ecperience.
Name: L*** M*******
Date: 2016-08-21 00:18:56
Rating: 5
Comment: I just had the trio package with mani facial and massage and I must say I feel great..the ladies were great and the atmosphere was very relaxing....I will definitely be going back
Name: K***** M*******
Date: 2016-07-15 17:59:50
Rating: 5
Comment: I got my eyelash extensions done by Amber at Urban Retreat and they are amazing!!! I am obsessed with them and they look beautiful!!
Name: M***** C*************
Date: 2016-02-15 16:55:53
Rating: 5
Comment: Got a couples massage and loved it! The massage includes hang time in the steam or dry sauna! Great service, clean and reasonably priced! We went to the Casino location.
Name: R*** p****
Date: 2015-06-19 03:17:45
Rating: 4
Comment: Really enjoyed going here, great staff and excellent service
Name: M***** N*****
Date: 2014-04-14 17:46:36
Rating: 5
Comment: Only one word can describe my experiences, amazing! The atmosphere is is peaceful and calming. I have had group visits and one on one visits, either way the girls are great. Plus its easy to get gift certificates for all my friends.
Name: A**** W*****
Date: 2013-10-12 03:10:20
Rating: 5
Comment: I absolutely love Urban Retreat ... Definitely the best day spa Ive visited in Redding. Very professional, clean, and soothing atmosphere. Lauren is an outstanding aesthetician! She has a calming and positive demeanor. I love what shes done with my brows!
Name: E*** M******
Date: 2013-09-29 15:23:15
Rating: 4
Comment: The first time I went to the new location was at the grand opening. I was very disappointed in that because some of the services they were going to showcase they didnt do. It was a hodgepodge atmosphere. We didnt really know what was going on other than wandering around and not finding the services you were looking for. I did however book services that night with a friend. Here is that review:The atmosphere there is very nice. Over all the workers there were polite and kind and everyone was very helpful. Im not a frue frue type person so personally I could do without the music while getting a massage but thats just a personal preference. The only negative thing is a friend and I were waiting for our massage and we were in the back corner talking and we started laughing about something and an employee came out of an empty room (it was empty because thats the room we went into) and told us to be quiet. I felt like I was being chastised by a school teacher.
Name: M****** M****
Date: 2013-09-28 00:08:43
Rating: 5
Comment: Urban retreat is an oasis. It is a very relaxing atmosphere. I love looking out at the river and wildlife while getting a pedicure and/or manicure.I have gone alone and introduced friends to specials. I have had massage, pedicures, manicures. The staff is friendly and professional. I look forward to someday soon sharing a Ladies Night Out with friends at The Urban Retreat.Michele
Name: G**** S****
Date: 2013-09-26 20:13:49
Rating: 5
Comment: I love to go to Urban Retreat for massages. The atmosphere is lovely and warm, the receptionists are so friendly, and the masseuse is always incredible. I leave feeling like a new woman every time, and I dont go anywhere else.
Name: C***** B******
Date: 2013-09-26 17:36:17
Rating: 5
Comment: I have always had an amazing experience at Urban Retreat. Most Recently, I went and had a side by side mani pedi with my mom the day before my wedding. We both left extremely happy with our entire experience. Everyone is very friendly. The spa as a whole has a very relaxing, calming atmosphere. Everything is actually sanitary in Urban as well, unlike many expereinces I have had at other spas. I was very happy with my nails. The woman who did my nails recommended a certain type of polish that I ended up being extremely happy with! The polish lasted even after being fairly rough on them from wedding set up. I highly recommend Urban Retreat for any and all spa services! There is no other spa in Redding that I would ever go to. Ever.
Name: A***** K**
Date: 2013-09-26 06:30:13
Rating: 5
Comment: Urban Retreat is what the name implies..a blissful, relaxing experience in a modern but comfortable atmosphere. I had a massage, pedicure and a facial, all of which were lovely. This is a great place to unwind! :)
Name: H****** S*******
Date: 2013-09-26 05:17:51
Rating: 5
Comment: Love the atmosphere and everyone is very friendly. All the services Ive gotten has been great and the girls have been very nice and professional. I always recommend Urban Retreat to friends.
Name: J*** M****
Date: 2013-09-26 04:01:55
Rating: 5
Comment: It was the best spa in Redding! I went there for my birthday with my best friend and it was awesome! Great staff and environment. I recommend it for everyone!
Name: B**** T*****
Date: 2013-09-26 01:21:52
Rating: 4
Comment: I love the atmosphere at Urban Retreat - the colors, furniture, and lighting all feel contemporary and stylish, but the spa doesnt feel so fancy that I wonder why did they let ME in here? The staff are friendly and very competent. Almost every visit has left me feeling pampered and special.
Name: D**** s*****
Date: 2013-09-25 21:28:29
Rating: 5
Comment: My husband and I went in for a couples massage for our anniversary and it was the best first experience! The massage was great and the staff was friendly. The only improvement I hope to experience next time was a better welcoming at the front desk. Other than that, a great Spa feeling with affordable prices!
Name: H**** R*******
Date: 2013-09-25 20:48:16
Rating: 4
Comment: I love Urban Retat! When it comes to birthdays, an anniversary or just a pampering day, this is where my husband turns to get a gift certificate for me. He knows I love their pedicures, facials & massage services. Last time I went in to use my gift certificate, I was late because I hadnt realized they moved (it was a gift from my husband and he hadnt said anything about their new space). Thankfully, they were extremely accomodating and moved things around so that I could still get my pedi and massage that day. Most places would of had to reschedule for another day.Thank you Urban Retreat!! It is always a TREAT when I get to come see you!
Name: C**** L***
Date: 2013-09-25 20:38:50
Rating: 5
Comment: Urban Retreat is in my opinion, the best place in town to go get a massage at. I have been happy with all of the massages I have gotten there.
Name: C***** D***********
Date: 2013-09-21 22:18:21
Rating: 4
Comment: I went to Urban Retreat to use a gift certificate given to me by my son. It is a very warm, soothing environment and I had a great manicure, eyelash and eyebrow tinting. I have visited several times since and always feel great about it when I leave.
Name: N***** R******
Date: 2013-09-21 00:03:15
Rating: 5
Comment: I knew I needed a massage, my body seemed to be shutting down. I contacted Urban Retreat that morning and asked if they had any availability that day to get me in. They are always VERY accomidating and friendly and willing to work with you. I was asked if they could call me right back to confirm. They contacted me in 10 minutes and I was on my way. When I got there Courtney was my therapist. All I can say is that she ROCKS! I told her my problem and she was able to work my muscles and I was able to walk out of there relaxed, and refreshed. I felt like a new woman. I highly recomend this day spa. If you need to go just because, or for a girls day treat, this is where you should go. They also do very great pedicures too. Dont just limit yourself to one treatment, you should try them all!
Name: L**** H**
Date: 2013-09-20 22:53:36
Rating: 5
Comment: We had a great afternoon celebrating my daughters up coming wedding. They provided a great healthy tray of fruit, veggies, cheeses and crackers. Very relaxing massages and facials. The staff was very nice.We all had a great time at our Ladies Night Out!
Name: M****** D***
Date: 2013-09-20 01:33:48
Rating: 5
Comment: Amazing work! very detailed and professional.
Name: K****** C*******
Date: 2013-09-19 23:30:23
Rating: 4
Comment: Urban Retreat has accomplished creating a relaxing and regal environment. The staff is friendly and accommodating. I had a fantastic experience the last time I visited. I received a pedicure from Jenny, and she just spoiled me. The Spa offers a lot of services but I can only speak for the pedicures. I limited my rating to four stars because I have been four times for a pedicure and only once did the service I received seem to match the price. It can be pricy but they do run specials from time to time.
Name: M******** L************
Date: 2013-09-19 17:26:44
Rating: 5
Comment: Urban Retreat has a fantastic and gifted staff! They know how to make you feel comfortable and taken care of! Totally recommend for a special Me Day!
Name: K****** S********
Date: 2013-09-19 17:25:36
Rating: 5
Comment: Urban Retreat is the best day spa I have ever been to. I have had massages, facials, and pedicures and they have all been fabulous. No matter what service you get, its going to be great! The ambience of rooms, the location, and the people are all amazing. I would recommend to anyone.
Name: A***** S*****
Date: 2013-09-19 15:55:06
Rating: 5
Comment: A trip to Urban Retreat is always a great way to enhance any day. Whenever I want to feel special, I make an appointment for a pedicure. Sitting back with a cocktail, looking out over the water and being pampered in their lovely room is a wonderful way to kill some time. Both Roxi and Fabiola have worked on me and I was very satisfied each time. Great selection of color and my pedi held up for well over a month. You wont be disappointed!
Name: S***** G******
Date: 2013-09-19 14:29:00
Rating: 5
Comment: First of all, I love the atmosphere at Urban Retreat. You really feel like youve gone to a resort: it smells relaxing, calming music plays and someone really knows how to decorate! And then, they dont disappoint when it comes to your treatments. I have had the best massages EVER here, quality facials and perfectly done mani and pedis. Really, this is one of Reddings premier day spas- at prices that allow you to treat yourself well without feeling guilty.
Name: S** R**** G**** K*** P***********
Date: 2013-09-19 05:45:58
Rating: 5
Comment: I took my daiughter there for a pedi for the first time in June . Eveyone was wonderful . The spa is beautiful inside, Pedi was the best I have had and polish lasted at least 2 weeks no chipping. Did a Girls Night Out evening, last month. It was amazing. Again a great experience, fun, and the treatments were wonderful.Very professional . My girlfriends are excited about the next Girl Night Out and want to plan on one more often. Thank you Urban Retreat!
Name: R**** B****
Date: 2013-09-18 23:56:41
Rating: 5
Comment: The is an awesome day spa. Great people that make for an enjoyable experience whatever pampering you choose. Love treating myself to some great services.
Name: M*** M******
Date: 2013-09-18 23:22:12
Rating: 5
Comment: My husband surprised me with a spa morning. He called ahead and arranged everything from massage to facial. It was amazing! There was no high pressure to buy creams etc from the facial portion, which actually made me more prone to buy.I love the atmosphere; the technicians and the pampering I so badly needed.
Name: L****** F*******
Date: 2013-09-18 23:13:45
Rating: 5
Comment: This is an excellent day spa. Ive had massages and pedicures, and every experience has been delightful. Awesome staff and a beautiful building near the river. Facility is tastefully decorated, always clean and peaceful, and the complimentary cocktails are always a nice touch after a long day!
Name: M**** W****
Date: 2013-09-18 22:46:35
Rating: 5
Comment: I was recently a part of a girls night out event and I have to say I felt pampered from start to finish. I received a wonderfully relaxing massage, followed by a pedicure. There was such a wonderful atmosphere, in particular you could tell that the employees enjoyed working together which helped add to the relaxing environment. Whether you are part of a small gathering or on your own, you wont be disappointed by this place. The pedi/mani area has a large window overlooking the river which really is quite a view. And, with so many services to choose from, it really is to go-to place in town!
Name: M****** A*******
Date: 2013-09-18 22:19:34
Rating: 5
Comment: Incredibly relaxing and enjoyable massage! Everyone was so helpful, the atmosphere is amazing and facility beautiful.
Name: T*** C*****
Date: 2013-09-18 21:34:39
Rating: 5
Comment: I love Urban Retreat, spending time there is such a treat. The staff is wonderful. I love all their specials, this month is Pumpkin Bliss. I would recommend Urban Retreat to anyone looking for a relaxing, stress-relieving experience.
Name: R******* M*******
Date: 2013-09-18 21:05:29
Rating: 4
Comment: The facility is clean and quiet and the massage room I was in overlooked the river. The staff is professional and very approachable. The massage was exactly to order and l left feeling very relaxed.
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Name: T** m**** v**** E*******
Date: 2024-06-12 05:58:24
Rating: 1
Comment: I went here for a day of relaxation and to unwind. Atmosphere was nice, but all of the people that worked there were rude from the receptionist to the people that did our couples massage. They also demanded a tip and were really pushy about trying to upsell me other products and got mad when I refused to buy them. I went to the massage to unwind and have all the knots worked out of my back. I left there in the same amount of pain that I came in for the price that I paid for the massage. I definitely couldn’t go back. I was not happy with the service that I got. This is the type of environment where you get profile if they think that you don’t have a lot of money also which I did not appreciate appreciate Everybody should be treated with respect, and this does not based on your financial status.