Pollo Campero
address: 17010 Sierra Lakes Pkwy, Fontana, CA 92336, United States
Phone: +1 833-226-7376
services: Service options: Kerbside pickup, No-contact delivery, Delivery, Drive-through, Takeaway, Dine-in,
Popular for: Lunch, Dinner, Solo dining,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Comfort food, Quick bite, Small plates, Vegetarian options,
Dining options: Lunch, Dinner, Catering, Dessert, Seating,
Amenities: Toilets,
Atmosphere: Casual,
Crowd: Groups, LGBTQ+ friendly, Tourists, Transgender safe space,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Children: Good for kids, High chairs, Kids' menu,
Phone: +1 833-226-7376
services: Service options: Kerbside pickup, No-contact delivery, Delivery, Drive-through, Takeaway, Dine-in,
Popular for: Lunch, Dinner, Solo dining,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Comfort food, Quick bite, Small plates, Vegetarian options,
Dining options: Lunch, Dinner, Catering, Dessert, Seating,
Amenities: Toilets,
Atmosphere: Casual,
Crowd: Groups, LGBTQ+ friendly, Tourists, Transgender safe space,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Children: Good for kids, High chairs, Kids' menu,
category: Chicken restaurant, Fried chicken takeaway, Restaurant
rayting: 5
site: https://campero.com/
rayting: 5
site: https://campero.com/
Name: F****** G******
Date: 2024-06-23 02:07:44
Rating: 5
Comment: The Chicken is very good and the service is very good, you can see that this company is very good at it ❤️ delicious Everything and the place is super clean
Name: J****** A*****
Date: 2024-06-18 21:34:16
Rating: 5
Comment: Amazing food
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Name: K***** C***
Date: 2024-06-18 21:31:11
Rating: 5
Comment: I had a really bad morning today i wasnt even suppose to eat at this pollo campero a lot of my plans got cancelled and decided to just go in for a quick meal, as soon as i walked in i was welcomed so nicely i felt an warm welcomed and had most joyful conversation with the Manager of the place, definetly coming back
Name: b**** h********
Date: 2024-06-18 21:27:25
Rating: 5
Comment: Is is mandatory to be this nice to customers? I felt so welcomed coming to this location i felt an incredible vibe
Name: U*** G****
Date: 2024-06-12 22:09:11
Rating: 5
Comment: The place is brand new and the service is excellent. Favorite item would be the chicken, it was well cooked and the sides, as well as the bread were very good.
Name: R*** B***
Date: 2024-06-12 21:39:29
Rating: 5
Comment: This is my first time going to Fontana and decided to check this place as i’ve only heard good things about it. First of all the customer service was amazing. Nathalie took my order and was very patient with me. Also recommended foods that were delicious and greeted me with a warm welcoming smile! A very sweet and polite young lady!! The food that she also recommended was very good. Will be coming back 10/10 especially the customer service!!
Name: J********* A******
Date: 2024-06-12 18:27:29
Rating: 5
Comment: I don’t really leave reviewsBut the food here is always hot and fresh as it should be….Not to mention staff is very friendly
Name: A******** D* P**
Date: 2024-06-12 18:03:58
Rating: 5
Comment: Thank you for all the service, I love this place, the chicken is divine, the place is super clean, the colors are very pretty, it reminds me a lot of Guatemala 100% Recommended
Name: F******* A*******
Date: 2024-06-07 01:23:24
Rating: 4
Comment: The seasoning on their chicken is actually the reason we keep going back. Theyre fried chicken taste like its supposed to but their grilled chicken has a wonderful seasoning with a hint of lime. If you try this place one time you will come back again.
Name: T******* E********
Date: 2024-06-06 18:58:53
Rating: 5
Comment: Honestly, this is the best for your company the chicken it’s pretty good. The employee really nice survey.
Name: M*** L******
Date: 2024-05-27 18:27:42
Rating: 5
Comment: Holy moly. I’m from Pasadena and I’ve never come across Pollo Campero. Yummy! Delicious chicken! Best best best! This is really flavor!
Name: N*** C
Date: 2024-05-24 00:37:51
Rating: 1
Comment: Have been to this POLLO CAMPERO location numerous times, & every time we order the family chicken meal, & every dam time they don’t have any chicken breasts ready, they will always tell you you have to wait 10 to 15 minutes if you want chicken breasts, this is ridiculous! How in the hell is this a chicken restaurant and they never have any chicken breast ready for the customer! In fact today instead of giving us the Campero Beans we ordered they gave us Sweet Plantains, also the chicken was very dry & no seasoning on the chicken, & when we called POLLO CAMPERO to complain nobody would answer the phone, & we called numerous times. The customer service at this location is horrible! Do not waste your money going to this location! After today, we are done doing business with POLLO CAMPERO!THURSDAY MAY 23, 2024- This must be a joke, because as you could see from the Pollo Campero reply, they said to contact them, which I did by e-mail, but guess what they never responded! The response from POLLO CAMPERO is a con job! This company’s business practice are horrendous!
Name: L*** C*******
Date: 2024-05-20 21:03:52
Rating: 5
Comment: We love free range chicken
Name: S**** M******
Date: 2024-05-17 23:52:36
Rating: 1
Comment: Exspensive and lousy chicken sandwich, Popeyes is way better
Name: h**** �**** a********
Date: 2024-05-17 01:26:30
Rating: 5
Comment: I don’t usually give businesses reviews, this is my first review and let me tell you that if you’re in the mood for some fried chicken this is the place to go! It was amazing I highly recommend it foreal!
Name: F*** L*****
Date: 2024-05-13 01:01:32
Rating: 5
Comment: Start loving this location service was fast excelente service!
Name: M****** R*****
Date: 2024-05-12 05:39:31
Rating: 5
Comment: Chicken was incredible and the sides were delish. Definitely crispy and the seasoning had its own unique flavor. We had to wait a bit for the chicken to be cooked but it was definitely worth it.
Name: M***** R****
Date: 2024-05-11 04:14:02
Rating: 4
Comment: Poor costumer service. Very expensive meals.
Name: R***** N******
Date: 2024-05-09 19:49:19
Rating: 5
Comment: It is the best place and the green sauce is the best
Name: B******* M***
Date: 2024-05-05 04:45:44
Rating: 3
Comment: Food was good but I dont consider it fried chicken
Name: M******* E**
Date: 2024-05-01 00:58:12
Rating: 2
Comment: The coleslaw was the best part of the meal. I ordered an 8 piece family meal. You’d think that would include 2 breasts, 2 wings, 2 thighs and 2 legs but it didn’t! It was 5 Thighs and 3 legs. The meat was super fatty. More than just normal leg and thigh fat! It was kind of gross not to mention undercooked! I got the chicken grilled and would expect at least a little crisp on it but the skin was just soggy.I also got the rice and it was super bland. Not at all what was described on their website. Juan Pollo, Tasty Chicken and El Pollo loco are much better for grilled chicken. I won’t even bother trying their fried chicken. I’m sure Louisiana Fried Chicken, Churches, Popeyes and even KFC would be a better option. I don’t get the hype and why this place is popping up everywhere. It was not good at all!!!!
Name: A*** C*******
Date: 2024-04-24 23:29:38
Rating: 2
Comment: 8 piece meal. Chicken was very dry as it was fried 3 hors ago. Mac and cheese just ok. Campero beans just ok. I complain about the last pieces of chicken were too hard.. staff fix it and gave me 4 just recently fried. I liked the way staff took charge and fix it.😀
Name: M**** C********
Date: 2024-04-19 03:09:29
Rating: 5
Comment: Its delicious 😋
Name: J****
Date: 2024-04-12 05:16:54
Rating: 2
Comment: Fried chicken a mix between KFC and Popeyes. Interior decor is similar to Dickies BBQ. Individual sides are small, about a cup. $26 w/tax for a salad & 3piece meal (no drinks).
Name: P**** Z**********
Date: 2024-04-08 20:00:33
Rating: 1
Comment: Gave it 2 tries and both times it was bad... The chicken sandwich is pitiful and small and dry, the spicy sauce tastes like some sort of nasty mayonaise product and the empenadas barely have any filler in them... Just a folded over piece of fried pastry with some pieces of corn... Ohh, and looking forward to the computer generated response, were sorry blah blah blah...Garbage food, slow service. No wonder theres never anybody at the drive through..
Name: M*****
Date: 2024-04-06 17:33:19
Rating: 1
Comment: Very oily/greasy. Not the flavor I remembered from El Salvador.
Name: Y**** N*******
Date: 2024-04-04 20:20:23
Rating: 5
Comment: A nice place ! All the staff are very friendly, the food is very delicious! 100% recommendedThanks to Moisés and Maribel for their excellent service
Name: A******** N****
Date: 2024-04-04 00:20:52
Rating: 5
Comment: The richest poyo in the world recommended
Name: A****** A****
Date: 2024-03-30 16:02:31
Rating: 5
Comment: Very good place and the chicken is not even mentioned334 we see 3343rf r we sa as eaa see e 225whospitalitylnste101 e de w3 fe֏ see de 3
Name: A B
Date: 2024-03-26 19:08:08
Rating: 5
Comment: Great service and food
Name: K******** V*********
Date: 2024-03-26 19:07:18
Rating: 5
Comment: Great service definitely will comeback soom
Name: J**** T*****
Date: 2024-03-26 17:44:51
Rating: 5
Comment: Awesome service and great food quality 👌
Name: N******* T****
Date: 2024-03-25 02:50:13
Rating: 5
Comment: An excellent restaurant. I love going with my family to share the delicious free-range chicken food. Very good The attention and kindness of the employees... I recommend...!!
Name: S**** M*******
Date: 2024-03-24 22:05:27
Rating: 3
Comment: I already been here three times to try their grilled chicken which every time they dont seem to have it including this time.So I ended up trying to chicken sandwich which I dont usually get. Ill warn everybody out there that the chicken sandwich is just simply a piece of chicken inside of a bun. I find it boring.No condiments or anything on the chicken sandwich at all. I find that very boring I probably wont be back.
Name: C***** P****
Date: 2024-03-23 22:05:19
Rating: 5
Comment: Mrs. Isabel is an excellent employee and she took care of us like never before, an employee takes care of a client. Blessings
Name: I***** A
Date: 2024-03-19 13:16:12
Rating: 5
Comment: Delicious pollo campero from Guatemala… in Fontana California.The restaurant was clean.Service was really good 👍 and the food is the BEST!!!Highly recommend ❤️
Name: S**** K******
Date: 2024-03-19 04:10:50
Rating: 1
Comment: Don’t let chicken nuggets picture on display deceive you they are size of the quarter coin and barely any meat mostly breading.As soon as I drove off I reached for my french fries and it was cold and hard like was sitting there for hours. They had nothing available on the menu except the chicken tenders and leg. No wings no breast. Waste of my time and money.
Name: E****** V*********
Date: 2024-03-19 03:30:01
Rating: 5
Comment: Super fast service
Name: G***** G*******
Date: 2024-03-18 03:23:04
Rating: 5
Comment: The people were very friendly, I loved the chicken, the service was very good.
Name: F****** T****
Date: 2024-03-16 20:24:08
Rating: 5
Comment: Very good chicken
Name: L*** A****** C*******
Date: 2024-03-16 02:50:20
Rating: 5
Comment: Lovelythe people andthechicken prettygood
Name: J*** P****
Date: 2024-03-15 16:02:12
Rating: 5
Comment: Excellent service very good place
Name: S**** R*****
Date: 2024-03-14 22:47:05
Rating: 5
Comment: The best place to come with your family and very good service!
Name: J***** S****
Date: 2024-03-14 22:02:17
Rating: 5
Comment: I loved the place and good service nothing to see in other places
Name: J*** M*****
Date: 2024-03-13 02:24:12
Rating: 5
Comment: I love this chicken very juicy always cook to perfection 👌 clean place, employees well trained and good customer service.
Name: D***** L***
Date: 2024-03-12 22:30:40
Rating: 5
Comment: Excellent service, very delicious food, everyone who works at Pollo Campero in Fontana is attentive to customers. If you want to eat delicious food, come to Pollo Campero.
Name: Y**
Date: 2024-03-12 02:18:50
Rating: 5
Comment: Very good food and service ✨
Name: D***** E*******
Date: 2024-03-11 16:25:12
Rating: 5
Comment: Very good service I loved it
Name: C******* S******
Date: 2024-03-11 03:04:41
Rating: 1
Comment: The chicken is very expensive, the combos cost up to $70 dollars without drinks and not including taxis. I dont recommend it. There are more restaurants with better meals and better prices and good combos.
Name: R***** M******
Date: 2024-03-11 02:44:32
Rating: 2
Comment: Its too expensive and they dont even add sodas to the combos.Its too expensive and they dont even add soda to the combos.
Name: Y****** P****
Date: 2024-03-10 21:38:24
Rating: 5
Comment: Love this place and the people really nice 😊
Name: J*** M*******
Date: 2024-03-10 21:31:22
Rating: 5
Comment: The chicken is delicious and the place is very clean.
Name: p******* l*****
Date: 2024-03-10 21:15:42
Rating: 5
Comment: It is the best free-range chicken, both for the food, the service and the clean place. I loved it, thank you for your effort:)
Name: S***** C*****
Date: 2024-03-09 22:11:55
Rating: 2
Comment: Service was good the food was ok but chiken and the rice was dried cant even compare to pollo Loco. Really felt kind overpriced because I can get better chiken somewhere else . Not coming back
Name: V******* V******
Date: 2024-03-08 19:00:21
Rating: 5
Comment: The place was very clean and the food was very delicious. The staff was very friendly.
Name: E**** G****
Date: 2024-03-07 22:40:33
Rating: 5
Comment: Very good chicken 🐣 and excellent service 👌
Name: J*** M*****
Date: 2024-03-07 18:42:03
Rating: 5
Comment: The chicken is very good and the people are very friendly, the service is very good, thank you for your excellent work.
Name: J*** M***
Date: 2024-03-07 14:59:43
Rating: 1
Comment: The food is not the greatestAnd the service was bad. IWill think about going back.
Name: W***** H*******
Date: 2024-03-07 12:27:49
Rating: 4
Comment: Clean and friendly
Name: A****** c*** O******
Date: 2024-03-07 02:32:27
Rating: 5
Comment: Everything is very good, I recommend it
Name: J*** P******
Date: 2024-03-07 02:11:15
Rating: 5
Comment: The service was very good and the people were friendly and the restaurant was very clean and the chicken was delicious.
Name: A****** C********
Date: 2024-03-07 01:30:46
Rating: 5
Comment: Very good people and very delicious chicken
Name: A****** R*****
Date: 2024-03-06 23:33:48
Rating: 5
Comment: Isabel is so sweet. She attends everyone the same. Gives great help with the review/ surveys. Thank you.
Name: S**** Z*****
Date: 2024-03-06 06:29:16
Rating: 5
Comment: Great service, very friendly. Awesome food
Name: F******* E****
Date: 2024-03-05 19:29:22
Rating: 5
Comment: Very good chicken and a very friendly girl, Ashley, very helpful and attentive.
Name: J**** P****
Date: 2024-03-05 18:58:04
Rating: 5
Comment: Very good service, very friendly people
Name: M****
Date: 2024-03-05 18:24:20
Rating: 5
Comment: The people are friendly and everything is very delicious and clean.
Name: K**** D*****
Date: 2024-03-05 17:23:38
Rating: 5
Comment: Its fast food, and its a fast food restaurant. But I found it tasty, fast, and the people to be absolutely great!
Name: A*** R****
Date: 2024-03-05 01:41:02
Rating: 2
Comment: Went thru the drive thru, first time and last, ordered chicken nuggets they taste to marinaded, they are fried but not crispy,the fries were just ok but for being the only person there, the only one in line, food was just warm. I shouldnt be able to touch my food for a min, not try and hurry before it gets any colder. Seems like a generic El pollo loco 😜
Name: I*** F*****
Date: 2024-03-04 04:23:03
Rating: 5
Comment: The girls are very smart, the service is excellent and the chicken is very good.
Name: O**** I*****
Date: 2024-03-03 23:46:34
Rating: 2
Comment: Chicken seem like wa sitting for while(not juicy)Campero Beans;; taste like Hormel Chili beans😡No salsa bar 😡😡Totally different taste from other locations... Hopefully they improve within time to meet the food expectations fromt other locations that are Alot tastier n not.. Keep to your orgins n not use canned foods (Beans)
Name: m**** a*****
Date: 2024-03-03 22:26:10
Rating: 1
Comment: Bad service
Name: d**** c*******
Date: 2024-03-03 02:54:01
Rating: 2
Comment: Food was cold chicken was to vinegar taste not impressed wont be back anytime soon
Name: Y****** R********
Date: 2024-03-02 18:38:10
Rating: 5
Comment: I loved everything. You have to visit them, the food is very delicious and the service is incredible 🙏
Name: e*** m*****
Date: 2024-03-01 04:32:56
Rating: 5
Comment: The food is very delicious and the staff is very friendly
Name: r*** r****
Date: 2024-02-29 20:46:59
Rating: 5
Comment: Very pretty girls, very good service 😍
Name: C***** P**
Date: 2024-02-29 20:32:48
Rating: 5
Comment: The people are very friendly and the service is very good and ♥️ the chicken is delicious
Name: R**** G*******
Date: 2024-02-29 20:05:16
Rating: 5
Comment: Very good service, very sociable people and the chicken. So point
Name: A******** F*****
Date: 2024-02-29 19:19:55
Rating: 5
Comment: Very good service, friendly people, very clean, I liked it a lot
Name: I***** A*******
Date: 2024-02-29 18:43:24
Rating: 5
Comment: Very good The service The many very friendly very clean The restaurant and the chicken not to mention very good.
Name: B***** L****
Date: 2024-02-28 21:54:44
Rating: 1
Comment: I was rudely rushed when taking my order .No condiments were given with my food and wrong order .
Name: O*** G*****
Date: 2024-02-28 17:50:12
Rating: 5
Comment: We are well blessed with free-range chicken from Fontana, a piece of Guatemala closer to us
Name: M**** S*****
Date: 2024-02-27 18:03:21
Rating: 5
Comment: Very friendly people, excellent service, delicious chicken, and very clean♥️🐣
Name: k**** g*****
Date: 2024-02-27 04:01:27
Rating: 5
Comment: Been coming here a couple times and I really enjoyed the food so much. There’s a cashier named naheema and she is super sweet and very kind. She helped me by explaining the menu and overall the experience was amazing!! Will be returning very very soon and I recommend everyone to try it!
Name: K*******
Date: 2024-02-27 01:49:16
Rating: 2
Comment: The wait and service was really bad, my 9 piece nugget came with only 7, the fries were extremely cold, the people taking our order didnt seem to know the menu items or what they had! it wasnt a good experience nor was the food :(
Name: R****** L****
Date: 2024-02-26 23:30:47
Rating: 5
Comment: Yummy
Name: H***** R*******
Date: 2024-02-26 20:23:33
Rating: 5
Comment: Although Maribel spoke very highly of the fried chicken on the bone. I went with the spicy chicken sandwich. The chicken was crunchy and very moist. The sauce was absolutely amazing. Maribel was extremely knowledgeable and sweet. Will be back for sure.
Name: N***** e*****
Date: 2024-02-26 20:21:25
Rating: 5
Comment: Maribel was outstanding and provided great service I will be back Forsure! Food was amazing
Name: R***** C******
Date: 2024-02-26 02:57:47
Rating: 5
Comment: Amazing service, from the front door, walking up to the cashier all the way until being served! 10/10 service by the cashier Naheema. the food was 100% good, I recommend the chicken sandwiches and the chicken camperitos (aka nuggets)
Name: W***** A****
Date: 2024-02-26 00:18:46
Rating: 5
Comment: Naheema?I think was her name was vey helpful and politeAwesome experience overallDefinely coming back!!!
Name: J***
Date: 2024-02-25 02:57:57
Rating: 1
Comment: The manager always changes their ordering policies every week, the workers don’t know what their doing, and they always find a way to mess up our orders
Name: C***** G*****
Date: 2024-02-24 06:40:12
Rating: 5
Comment: Overall we had a good experience, this was our first time at Pollo Campero.Pros - The taste of chicken was delicious, it was well cooked, crunchy, aromatic; we had the cassava root (yuca) and plantain (platano) as side dishes, both were delicious.Cons - I noticed in two occasions when employees were cleaning the dining tables there was not a consistent method of cleaning,One employee cleaned that table with used napkins that the customer left on the table.The second employee picked up the disposable ware and wiped off the table with unused (clean) napkins.Suggestion - Retrain employees with guidelines of sanitation and food safety.Provide a place in the dining room for a spray bottle with sanitizer fluid and wipes for easy access for the employees performing the tables cleaning.(Costco has this implemented in their dining areas).Final note - I will return to Pollo Campero anytime, and also recommend that you try it.Thanks
Name: w******* c*****
Date: 2024-02-24 00:05:51
Rating: 5
Comment: Excellent service and very well done chicken, more than pleasant atmosphere
Name: J**** v***** c***
Date: 2024-02-23 20:22:06
Rating: 5
Comment: Very good food and service
Name: O**** Q********
Date: 2024-02-23 17:12:12
Rating: 5
Comment: Place looks clean and neat, service is great and the fried chicken is superb!
Name: J******
Date: 2024-02-23 01:31:23
Rating: 5
Comment: Very clean environment and comfortable. Food is fresh and amazing as always!
Name: J***** H*****
Date: 2024-02-22 23:44:59
Rating: 5
Comment: Great service
Name: E******** H*****
Date: 2024-02-22 23:42:26
Rating: 5
Comment: First time I loved it
Name: Y******* T****
Date: 2024-02-22 23:21:42
Rating: 5
Comment: This store in Fontana has very excellent food, its employees are very attentive and friendly, they all provide excellent service.
Name: D***** K********
Date: 2024-02-22 23:13:10
Rating: 5
Comment: Excellent service Moisés was very friendly and the chicken was delicious 😋 very good service
Name: L****** A*********
Date: 2024-02-22 23:07:36
Rating: 5
Comment: First time and I loved it
Name: m***** v*****
Date: 2024-02-22 23:05:11
Rating: 5
Comment: Everything as well
Name: Y****** s****
Date: 2024-02-22 21:50:16
Rating: 5
Comment: First time visiting and trying the chicken. The food was great and the service was top notch.
Name: L**** A****
Date: 2024-02-22 21:22:26
Rating: 5
Comment: The food was great and the service was fast and friendly.
Name: H***** M*****
Date: 2024-02-22 19:53:32
Rating: 5
Comment: I recommend the restaurants. Very friendly and good taste.
Name: A*** M****** C***
Date: 2024-02-22 17:56:22
Rating: 5
Comment: Excellent food and service
Name: C* C***
Date: 2024-02-21 01:37:09
Rating: 1
Comment: Very bad, there is no quality anymore
Name: S**** M*******
Date: 2024-02-21 01:05:55
Rating: 5
Comment: First time here. The food was excellent and the service was even more exceptional. I ordered the classic with plantains. Fried chicken and Mac and cheese were also delicious! I would recommend. Restaurant and bathrooms were very clean too.
Name: S***** M*******
Date: 2024-02-20 23:41:17
Rating: 5
Comment: Very friendly service and very delicious food
Name: E*** O****
Date: 2024-02-20 19:44:38
Rating: 5
Comment: Very delicious it reminded us of our country
Name: M***** M********
Date: 2024-02-19 19:27:11
Rating: 5
Comment: The drive tru was very fast and friendly, the food was fresh, the water was very good and the food, not to mention very good service.
Name: Z***** R********
Date: 2024-02-19 19:10:48
Rating: 5
Comment: Without words this restaurant is one of the best!! The staff is very friendly, everything is very clean and tidy, this is the third time I come and I leave very satisfied, both inside the restaurant and through the drive tru, very fast with my order, it is worth it
Name: S**** E****** I**
Date: 2024-02-18 01:48:18
Rating: 1
Comment: The chicken and rice were dry and over cooked. The horchata and Jamaica was empty and no one seems to care to refill. The “new” recipe for the beans is disgusting, they look and taste just like bake beans from a can.I love pollo campero and usually I go to the one near Redlands and I came here because is closer to me but I rather go to the other one.
Name: r**** m*******
Date: 2024-02-16 13:11:42
Rating: 5
Comment: A little pricey. But worth it. Chicken is amazing. Macaroni is perfect. Rice was delicious. The yucca looks like a fry, but doesnt taste like one. I saw lots of families there. Very clean. Lots of parking. I went to the one in Rialto. Watch out Pollo Loco and Juan pollo.
Name: M
Date: 2024-02-16 05:38:55
Rating: 1
Comment: I really wish I would have read the reviews before spending $25+ on two “meals” that don’t even come with drinks. The nuggets were pathetic, tiny and dry. The cashier didn’t ask if I wanted sauce; the receipt said ranch but there was none in the bag. No dip, no ketchup, no napkins.. no nada. My husband got the two piece “meal” (again, does not include a drink..) and he said the chicken tasted good, so that was the only upside. The dinner roll was meh.. the rice was meh.. the fries were meh.. Just like all the other 1 star reviews, don’t waste your money.
Name: C**** S********
Date: 2024-02-16 01:39:50
Rating: 1
Comment: Did not receive 2 items that were ordered. Fried chicken tastes like KFC. The baked chicken was dry with minimal seasoning. If this place is supposed to be ethic, the food is not ethically prepared and, therefore, does not taste ethic. Our whole family states they will not go back.
Name: A**** R***
Date: 2024-02-15 20:01:25
Rating: 1
Comment: It’s ok a little over priced for chicken. Did a drive thru and picked up one of the family meals, once I got home I realized they didn’t give me one of my sides and my bread rolls were missing as well. UNORGANIZED
Name: A** M**
Date: 2024-02-13 01:26:42
Rating: 5
Comment: Dined in. Loved the service. Delicious & authentic seasoning. Not raw, not over cooked, just perfect!👌very fresh & clean environment.
Name: A***** C*******
Date: 2024-02-12 03:39:06
Rating: 2
Comment: They forgot to add another thigh and buns and charged me 2 combos instead of 1...
Name: S****
Date: 2024-02-10 14:47:59
Rating: 1
Comment: Over hyped and over priced.
Name: E**** N A******** Z*****
Date: 2024-02-10 02:40:27
Rating: 5
Comment: Very good service. All workers including the managers have a smile and are very attentive. The chicken is really good... reminds me of home. I will definitely have to get the rewards app!
Name: I***** L S*******
Date: 2024-02-09 21:09:45
Rating: 5
Comment: Highly recommended, very friendly, very delicious chicken, very good service.
Name: L*** B******
Date: 2024-02-09 19:53:16
Rating: 5
Comment: Today 10/08/2023 They are not open yet, just came again yesterday Wednesday 11/08/23 around 16 ish and still not open yet.Visiting them today, 02/09/2024 Friday, not bad for overall 👍
Name: F*** A******
Date: 2024-02-09 19:32:10
Rating: 5
Comment: Everything is very delicious, the yuquitas, the platonics and the chicken, not to mention😋
Name: L**** M
Date: 2024-02-09 19:31:04
Rating: 5
Comment: Very good loved the yucaa..❤️
Name: A**** A*****
Date: 2024-02-09 01:56:42
Rating: 5
Comment: When I saw this place I wondered if it was another El Pollo Loco, or KFC, or Raising Canes, but its actually none of those. Its a Guatemalan chicken restaurant which was new and refreshing. I enjoyed the fried chicken and the plantains a lot. The mac n cheese was also pretty good. The chicken was really juicy and tasty. Interesting menu, definitely worth a try.
Name: Y***** G****
Date: 2024-02-08 21:59:39
Rating: 5
Comment: A very good restaurant, excellent customer service 👌 I love itta
Name: S***** H********
Date: 2024-02-08 21:48:01
Rating: 5
Comment: First visit to any Pollo Campero. Looks like a normal fast food place. However, there were a lot of employees, all were friendly and greeted customers. Several were actively cleaning the restaurant and clearing tables. The menu is simple, but there is enough variety of chicken to find something to try. It might take a little longer than places that have the food drying under a heat lamp, but the quality and taste was definitely above fast food. Seemed high quality, and more flavor than other similar places. On a side note, the Manager Moses came around to get my opinion on the items I tried, and seemed genuinely interested in providing good customer service. For a slightly elevated fast food experience, higher quality ingredients, and unique flavor I recommend Pollo Campero.
Name: J*** I****
Date: 2024-02-08 21:41:58
Rating: 5
Comment: Very delicious and very kind
Name: L**** C******
Date: 2024-02-08 20:41:47
Rating: 3
Comment: We did the drive thur. Ordered 3 of the 2 pieces special. There was no fries and roll in one of the orders.We Ordered the fried chicken. 2 of us liked it. One not so much. We would probably try it again since it is new.
Name: A****** D** c**
Date: 2024-02-08 20:10:43
Rating: 5
Comment: I loved the food but the coffee was missing
Name: A******* p*****
Date: 2024-02-08 18:46:48
Rating: 5
Comment: Delicious chicken. I love the grilled chicken here, it has such a good lemony taste to it. Best chicken in the US in my opinion. The staff is very friendly and understanding and will always here you out.
Name: R*** P**
Date: 2024-02-08 10:07:34
Rating: 4
Comment: I made a purchase through their app, when it was time to pick up the order, there was no parking because the place is small and so is the parking lot, I dont know how they thought of making it small, the free-range chickens are busy restaurants, even the one in San Bernardino, which is bigger than this one, is not enough. When I came in and picked up the order, there was no more brisket, so the manager gave me extra pieces, good for her. I think they should be working with the app that they have and that they dont have. so that you dont have those things, my respect for the fried chicken, large pieces, juicy and fresh and not so greasy, the coleslaw fresh and very good, the fries also for being a first purchase was very good I hope they continue like this
Name: E****** G*****
Date: 2024-02-08 02:14:07
Rating: 1
Comment: Ordered an 8 piece and only received 6.The chicken is WAY over salted. The new location at fontana, Sierra lakes is an embarrassment to all Pollo Camperos. Avoid this location at all costs.
Name: J**** M*******
Date: 2024-02-07 22:24:29
Rating: 5
Comment: This is my second time here, so theres establistrent and both times were amazing. The food is great.
Name: K**
Date: 2024-02-07 22:15:06
Rating: 5
Comment: The place was great and friendly service!! Moises and Maribel were super nice and the food was amazing, will definitely be back
Name: O** A*******
Date: 2024-02-07 22:02:23
Rating: 5
Comment: The chicken is delicious, stop by for my lunch on the break.
Name: I***** S******
Date: 2024-02-07 21:58:59
Rating: 5
Comment: Highly recommend. The chicken nuggets, yuca frita and maduros were delicious
Name: E**** V******
Date: 2024-02-07 21:50:59
Rating: 5
Comment: Good customer service and excellent food
Name: C***** A******
Date: 2024-02-07 21:50:47
Rating: 5
Comment: It is the best food and the best place to eat, they are very friendly
Name: A***** V********
Date: 2024-02-07 21:34:07
Rating: 5
Comment: Excellent Chicken and Service
Name: G***** G
Date: 2024-02-07 20:05:34
Rating: 5
Comment: Great service and food. The flavors of their fried chicken are really good.
Name: T*** H*******
Date: 2024-02-07 03:35:16
Rating: 1
Comment: Tried this new place out, bad idea! It is horrible!! Chicken had no flavor, sides were very bland and 12 pieces with 3 sides almost 60 bucks! Ridiculous, everyone that ate it said the same thing we will never eat here again! 👎🏼 very disappointed waste of money🤬
Name: D** S********
Date: 2024-02-06 19:48:47
Rating: 1
Comment: The chicken they gave me was totally raw, the exaggeratedly large pieces meant that it didnt cook well. I must say that this chicken is one of my favorites but NOT IN THIS BRANCH! A total displeasure!
Name: Y***** G*******
Date: 2024-02-06 04:21:21
Rating: 5
Comment: May God bless all yourWorkers...
Name: L***** N****
Date: 2024-02-06 01:39:56
Rating: 5
Comment: This is favorite chicken place since I was a little kid when I knew that they going to open close from home I decide to show up to remember those childhood memories, the food it’s great and service it’s excellent i recommend it.
Name: N*** A****
Date: 2024-02-06 01:17:09
Rating: 5
Comment: Honestly best chicken ever, so fresh, made wirh love, friendly employee’s and good service! If anything was looking to come here I reccomend everything but especially the Mac and cheese as a side :D
Name: J**** S******
Date: 2024-02-06 01:07:00
Rating: 5
Comment: Very good
Name: W*** R*******
Date: 2024-02-06 00:06:41
Rating: 5
Comment: Pollo Campero at 17010 Sierra Lakes Pkwy, Fontana, CA, is a gem for fried chicken lovers! The crispy goodness of their chicken is nothing short of amazing, and the sides complement the experience perfectly. The generous portions ensure a filling and satisfying meal. This spot is a flavorful addition to Fontanas culinary landscape.
Name: D***** M*******
Date: 2024-02-05 02:54:08
Rating: 5
Comment: They treated me very well and the food was very harsh.
Name: f******* m****
Date: 2024-02-05 02:49:27
Rating: 5
Comment: Very polite people, very smily and friendly, they all greet you nicely, specially Maribel Cano was great
Name: J*** D* L****
Date: 2024-02-05 02:46:42
Rating: 5
Comment: Excellent service and delicious food
Name: R**** B*********
Date: 2024-02-05 02:25:44
Rating: 5
Comment: Delicious food and great service
Name: A***** A
Date: 2024-02-05 01:54:46
Rating: 1
Comment: Paid for a 12 piece and they only gave me like 8/7 pieces. Ridiculous. Had to go back to try and get a refund.
Name: P**** v***********
Date: 2024-02-04 22:25:39
Rating: 5
Comment: Maribel took excellent care of us, very clean place and fast and warm service.
Name: J******* M******
Date: 2024-02-04 22:06:30
Rating: 5
Comment: Great chicken!
Name: L******* G*******
Date: 2024-02-04 22:06:05
Rating: 5
Comment: First time in this location, I flew from Africa and this chicken is delicious 😋 😍 👌
Name: S******
Date: 2024-02-04 08:07:47
Rating: 1
Comment: This is newly opened restaurant and unfortunately it seems the employees give a bad name to Pollo Campero. I placed a mobil order and it was supposed to be ready for pick up at 8:46pm according to the app. When I arrived I was told it would be ready soon. 10 minutes later I was told that they didn’t have tights and legs for me to have mix chicken instead. I agreed, 20 minutes later my order was not ready. Three different employees came and asked me what was my name and what was my order and I kept repeating myself. I asked Wendy, another employee, what was delay. She said we make the chicken when you arrive to have a the chicken fresh, but there were other two customers who arrived after me and they received their order quicker than my order and I didn’t have a big order. I got my order at 9:23 pm and no one even apologized for the inconvenience for the delay.On top of that the floors were dirty and sticky and it seemed that management didn’t mind that. Overall service is extremely poor at this store and hopefully they can fix the problem before is too late and continue accumulating bad reviews👎🏽👎🏽👎🏽. I don’t recommend this place. Just eat at the restaurant next door. You’ll have a better experience there, I know I did.
Name: M***** M*******
Date: 2024-02-04 04:12:35
Rating: 5
Comment: Love the food the chicken was tender the sides were great. Double the seasoning on the chicken to get the full flavor. Will return.
Name: K*** C****
Date: 2024-02-03 21:20:48
Rating: 1
Comment: Brand new location and already messed up my order. I asked to try a 4 piece combo. Half grilled, half fried. I got all fried. No fork for the Mac n cheese ordered either. And no actual receipt given to make a return.Update: I went back again and this time will absolutely be my last. Some sort of hair coming from my chicken. Very disappointing. The food is good but the quality control not so much.
Name: D***** G*******
Date: 2024-02-03 18:00:43
Rating: 5
Comment: Great service, and food really good, manager 10 stars great custumer service even when its full 120%*Its a new location just double check ur order before u leave😁
Name: J*** M********
Date: 2024-02-03 05:45:10
Rating: 5
Comment: Fried chicken was awesome!! Crispy and delicious. Fried bananas the best. We came with friends for dinner and Maribel service was excellent! I definitely recommend this new location.
Name: J*** G*******
Date: 2024-02-03 05:39:37
Rating: 5
Comment: It was great Huumm
Name: M*** F*****
Date: 2024-02-03 05:34:21
Rating: 5
Comment: Tried their food for the first time and it was excellent. Recommend this to anyone that’s looking to eat great tasting chicken.
Name: W***** S*******
Date: 2024-02-03 05:20:43
Rating: 5
Comment: I loved the food and the service
Name: J******* R****
Date: 2024-02-03 04:59:25
Rating: 5
Comment: Excellent service, very clean restaurant and delicious food.
Name: J**** R****** U**** G*****
Date: 2024-02-03 04:59:08
Rating: 5
Comment: GREAT TADTING FOOD AND EXCELLENT SERVICE
Name: m***** G********
Date: 2024-02-03 04:56:36
Rating: 5
Comment: They treated me really well
Name: D***** C****
Date: 2024-02-03 04:50:20
Rating: 5
Comment: Good quality food and service
Name: T*** G*****
Date: 2024-02-02 18:37:35
Rating: 3
Comment: Never have what you need
Name: E**** O*****
Date: 2024-02-02 05:31:21
Rating: 1
Comment: New restaurant in fontana, sierra lakes, totally ugly testing!! No flavor and super expensive, empanadas same dont like it!! Try this chicken years ago in San Bernardino testing great, but now no quality!
Name: H***** M******
Date: 2024-02-01 05:42:51
Rating: 5
Comment: ITS GOOD! is the quote from one of the diners. Maribel, the Manager, is engaged with the customers. Shes asking about taste and service. Delicious chicken and the platano is a great side. The bread is soft and fluffy. Been waiting for this location to open for weeks.
Name: m**** a****
Date: 2024-01-31 23:10:23
Rating: 5
Comment: I am Mexican and it is my first time trying this chicken delight.
Name: D******** L***
Date: 2024-01-31 22:40:16
Rating: 5
Comment: Omg! DELICIOUS 😋 CHIKEN I LOVE POLLO CAMPERO GOOD SERVICE 👍
Name: T***** W*****
Date: 2024-01-30 22:40:54
Rating: 5
Comment: The yucca fries are delicious.
Name: s****
Date: 2024-01-30 22:33:57
Rating: 5
Comment: My first time there the food was good, the chicken actually has some flavor to it.
Name: I***** Q*******
Date: 2024-01-30 22:26:02
Rating: 5
Comment: Everything was excellent
Name: J*** R***
Date: 2024-01-30 22:14:33
Rating: 5
Comment: The staff was friendly and the chicken was delicious
Name: S******* J**** H******** N***
Date: 2024-01-30 21:42:45
Rating: 5
Comment: OMG the chicken is super good and the service is very friendly. I really liked the fresh food!
Name: N***** G
Date: 2024-01-30 21:34:09
Rating: 5
Comment: They took us coupons to work
Name: J***** M*****
Date: 2024-01-30 20:03:38
Rating: 5
Comment: A wonderful experience. I absolutely love the fried chicken and all the side options. The yucca fries are must have. Great service. Thank you
Name: M**
Date: 2024-01-30 18:52:11
Rating: 5
Comment: Excellent meaty juicy crunchy fried chicken . The flavor of this chicken is amazing. I will definitely drive from the highdesert to Fontana to get this chicken on the go! Also great customer service I would recommend to download there app to collect rewards .
Name: E & J F*******
Date: 2024-01-30 18:26:41
Rating: 5
Comment: Janelle helped me out in drive thru it was quick and fast! All the employees were wonderful and very helpful!! ✨🙌🏽🙌🏽🩷 very welcoming and took care of every single one of us the moment we parked we got helped till the moment we left! Thank you to everyone !! Great work!!
Name: H***** L*****
Date: 2024-01-30 18:24:59
Rating: 5
Comment: Grand opening was yesterday 29 oo January. A delicious food, its make me feel Im at home, good service clean and theyre social.
Name: C*******
Date: 2024-01-30 18:13:42
Rating: 5
Comment: First time here my food was super good, fast service and very friendly cashiers.
Name: N******* L****
Date: 2024-01-30 18:12:39
Rating: 5
Comment: Came with my Salvadoran family and they were happy to finally eat the food here and it was very good, the employees are very friendly and serving. My go to agua fresca is the mango and it’s so good.
Name: E****** R****
Date: 2024-01-30 04:36:33
Rating: 1
Comment: 1 star because theyre already messing up orders. I ordered a 4 piece mix and they didnt give me my sides?! Plantain and fries. Theyre already charging and arm and a leg.
Name: E****** A****
Date: 2024-01-30 04:16:52
Rating: 5
Comment: Chicken was juicy as hell ND with the sides of platanos, yucca sticks ND a Jamaica to wash it all down... 🔥
Name: J***** A*****
Date: 2024-01-30 04:15:46
Rating: 5
Comment: Very flavorful delicious Central American food. I love the atmosphere created by the employees and all the food was worth the price and wait!
Name: M**** H********
Date: 2024-01-30 04:14:44
Rating: 5
Comment: Nice place
Name: C**** �****** B
Date: 2024-01-30 03:18:09
Rating: 5
Comment: Very delicious food. We were passing by the place and it was our turn on the opening day.
Name: M**** D* L***
Date: 2024-01-30 01:06:11
Rating: 5
Comment: Pleasant surprise, having Pollo Campero much closer and thus being able to enjoy a little bit of my GUATE. And very happy to see more people from my country.Aaaaaaa and I won the POLLO CAMPERO FONTANA sweater. Thanks to all the friendly staff.LONG LIVE MY GUATEMALA!!!!
Name: L*** D* l***
Date: 2024-01-30 00:59:17
Rating: 5
Comment: Very nice place and a cozy atmosphere and very delicious chicken 😋
Name: L****** S***
Date: 2024-01-29 23:27:56
Rating: 5
Comment: Great food and service
Name: M*** C***
Date: 2024-01-29 21:37:53
Rating: 5
Comment: Super excited for this opening!!!
Name: A**** S***
Date: 2024-01-29 21:15:41
Rating: 5
Comment: Delicious and great price spent around $25 on two meals dined in and service was excellent! The grilled chicken was good and full of flavor, although I remember more lemon when I tried it in San Bernardino. The new Mac and cheese was great good noodles and the sauce is perfect would love to see it topped with shredded cheese. The plantains are delicious and the horchata was refreshing. Thanks again for the quick service and delicious food.
Name: I***** R******
Date: 2024-01-29 19:57:40
Rating: 5
Comment: Happy with the food and service! I love that it’s closer to me living in Rialto. Everyone is so nice and willing to serve you even after receiving your food. I will be coming back to this location with my family :)
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Name: S******** C********
Date: 2024-06-30 01:15:09
Rating: 1
Comment: Horrible experience! Stopped by to get a quick dinner, drove thru drive thru and had to wait over 20 minutes for my order! In the drive thru!! I literally had to get off to ask for my order, and they still made me wait! Not going there anymore!! Where is the owner??