Mr. Rooter Plumbing of The Inland Empire

address: 6101 Cherry Ave Suite 206, Fontana, CA 92336, United States
Phone: +1 909-328-6275
services: Service options: Online estimates, On-site services,
Accessibility:
Offerings: Repair services,
Planning: Appointment required,

category: Plumber, Drainage service, Hot water system supplier, Septic system service, Water filter supplier
rayting: 4.8
site: https://mrrooter.com/inland-empire/?cid=LSTL_MRR000199
worktime:
DayTime
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours



Name: R**** H*****
Date: 2024-06-30 22:02:10
Rating: 5
Comment: Showed up on time and did a great job of fixing my problem cost was a little high for the time spent but very clean and no mess.
Name: G*** C*
Date: 2024-06-29 22:46:58
Rating: 5
Comment: They are our go to for any plumbing needs. Highly recommend! the plumbers were professional, efficient, and completed the work flawlessly.
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Name: F**** M*******
Date: 2024-06-28 18:55:02
Rating: 5
Comment: Great service and advice
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Name: C*****
Date: 2024-06-24 02:19:51
Rating: 5
Comment: Arrived quickly, very thorough explanation, kind and the technitian that came out being bilingual is a huge plus. I will definitely recommend.
Name: G*** Z*****
Date: 2024-06-20 17:39:38
Rating: 5
Comment: Made sure the job was completed.
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Name: N***** 3
Date: 2024-06-09 20:38:44
Rating: 5
Comment: Nathaniel did a great and wonderful job. Customer service 10 out of 10. Very knowledgeable and well manner service technician.
Name: M*** F***
Date: 2024-05-26 18:35:58
Rating: 5
Comment: Sefa Faaloga was professional, on time and handled clogged drain very quickly. Very happy with the service. Thank you
Name: N**** W****
Date: 2024-05-13 20:53:13
Rating: 5
Comment: We were very happy with Nathan and his careful work.
Name: A** T*****
Date: 2024-05-13 19:41:54
Rating: 5
Comment: I was extremely stressed. Water was leaking thru the ceiling. But Beto was the Best. Positive, friendly and confident that the problem would be handled and it was.
Name: j**** c*******
Date: 2024-05-10 23:14:21
Rating: 5
Comment: Good customer service with the technicians & very reliable highly recommended ! 100%
Name: R****** F*****
Date: 2024-05-08 21:11:36
Rating: 5
Comment: Nathan and Noah did a great job to our plumbing repair. I recommend these individuals and company,
Name: R**** V*****
Date: 2024-04-24 22:23:29
Rating: 5
Comment: Service rep was professional was on time and fixed everything in quote within 2 hours. Fantastic service I highly recommend
Name: J***** A***
Date: 2024-04-16 17:23:03
Rating: 5
Comment: Excellent service. Very convenient and friendly employees.
Name: D****** G*********
Date: 2024-03-26 04:26:31
Rating: 5
Comment: We had an overflow on the septic and they responded very quickly, came out the same day, did a ton of work and had everything back in order the same day. They were so professional and hard working. Great experience! We will definitely use them again in the future!
Name: S******* W****
Date: 2024-03-15 18:10:07
Rating: 5
Comment: They arrived very quick. They made sure we understood every step of the process and the price was extremely fair..
Name: 1***
Date: 2024-03-12 22:01:44
Rating: 5
Comment: I would like to say that this is an outstanding company that provides prompt and professional service from the office secretaries/staff to the insight service staff. My Aunt Olimbia, her son and me her Neice would like to thank you all and show our deep appreciation for your abilities to listen set up prompt service and professional onsite work! Hands down best service! Thank you to all of you!
Name: L***** P****
Date: 2024-03-01 03:05:16
Rating: 4
Comment: On time, friendly and get job done, but too fast work though
Name: K** T*****
Date: 2024-02-20 21:34:04
Rating: 5
Comment: Sefa was very prompt, helpful and answered all our questions. He was prompt and even took care of the problem in the pouring rain. Thank you again Sefa.
Name: H**** M******
Date: 2024-02-12 02:04:55
Rating: 4
Comment: Clean, friendly, knowledgeable, professional work done by Antony.
Name: m*** c*********
Date: 2024-02-06 21:32:31
Rating: 5
Comment: Efficiently and fast work completed. Would recommend to anyone!
Name: A***** A*****
Date: 2024-02-05 07:38:05
Rating: 5
Comment: Great customer service, polite, helpful young man!
Name: M****** O****
Date: 2024-02-04 03:54:59
Rating: 5
Comment: Adam was AMAZING!! We called around 8 pm for a plumbing problem at our house. One of our main lines was clogged I was so stressed.Adam came and did a quick and accurate assessment and he was able to fix our problem in 1 hr or so.Quick, efficient and knowledgeable and great attitude. Thanks again Adam!
Name: E***** M****
Date: 2024-01-25 15:48:09
Rating: 5
Comment: Excellent Professional Customer Service experience. I called about my problem the accommodated me very timely manner and repaired my plumbing problem. Adam and Arthur were great. Thank You!
Name: S******* L****
Date: 2023-12-21 20:41:35
Rating: 5
Comment: Excellent service very kind and knowledgeable plumber.
Name: J***** D**
Date: 2023-12-07 03:40:10
Rating: 5
Comment: Very friendly and professional. Showed up quickly and done the work correctly. Highly recommended
Name: A***** F*****
Date: 2023-11-23 16:11:54
Rating: 5
Comment: The technician who came to our home was so respectful and polite, he explained situation.
Name: C*** T***
Date: 2023-11-05 19:13:21
Rating: 5
Comment: Very good work. He un clog our toilet within 5 minutes
Name: G***** C********
Date: 2023-11-01 01:51:53
Rating: 5
Comment: Korin the mngr was very helpful in providing me with great customer service and a reasonable price. Their crew went over and above by coming late at night and finishing the job in a timely manner the following day. Great job!
Name: M****** C***
Date: 2023-10-30 17:38:36
Rating: 5
Comment: We had an emergency plumbing situation on a Sunday. We were so pleased to get a weekend appointment to handle our emergent situation.Our plumbing technician was knowledgeable, professional, prompt and effective. The service was affordable. We highly recommend using their services.
Name: j***** c****
Date: 2023-10-22 20:56:57
Rating: 1
Comment: I just had a new plumber come in and fix the drain in 5 mins. Where you guys said my pipe was eroded and was constricted through a camera. The estimate would be over $14,000 to tunnel under house and re-sleeve my cast iron. An supposedly my tub drain was galvanized and constricted. However it was ABS the whole time!! They didn’t not even bother opening drain cover to see obvious clog from hair debris. That was all that needed to be done and now it drains fine. You guys should not be trusted!!! I should get a refund for not even trying to fix my problem and trying to up sell me on at $14,000 project. To me this seem like fraud!!!
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Name: P**** D*******
Date: 2023-10-16 19:11:29
Rating: 5
Comment: They showed up quickly. Diagnostic was done. Supervisor came over quickly. They performed the job and didn’t quit until finished. Late into the evening. Cleaned up the area. All of the techs were very nice and showed my husband exactly what they were doing.
Name: J**** A**
Date: 2023-10-15 22:44:20
Rating: 5
Comment: Help with draining my water heater. Very knowledgeable and great advice.
Name: D***** M****
Date: 2023-10-11 12:54:32
Rating: 5
Comment: Nathan is the best. He was here in 15 minutes. He was clean, professional and caring. I’m going to recommend him to all of my friends!!
Name: C****** G******
Date: 2023-10-11 01:59:12
Rating: 5
Comment: This was my first time using Mr. Rooter. The technician Elias was prompt, professional and honest. The company was very professional and sent someone over, right away. I will definitely be using them again.
Name: L**** A*******
Date: 2023-10-06 05:34:08
Rating: 5
Comment: I’m relieved that I can find a honest company to service my pluming issues and get it done right.
Name: J*** B*****
Date: 2023-10-02 19:19:00
Rating: 1
Comment: They tried to charge the church $34000.00 to replace 60 feet of plastic pipe
Name: C******** V*******
Date: 2023-09-29 02:17:29
Rating: 5
Comment: Very polite. He knew his job. Very diplomatic with my neighbor. Got the job done and very efficient. Corrected garbage disposal .
Name: M****** O*****
Date: 2023-09-21 21:38:10
Rating: 5
Comment: From the moment I called Mr. Rooter to the moment JOSE TORRES left my home - service was excellent. The team was professional and made a chaotic situation, a tolerable experience.I recommend you call MR Rooter immediately. They will handle the situation. Also if you want service with trust and care…. Ask for Jose Torres.
Name: B*** H***********
Date: 2023-09-20 01:18:50
Rating: 5
Comment: Matthew was very nice and professional. He explained everything well and went out of his way to help us.
Name: S***** G*****
Date: 2023-09-18 03:00:24
Rating: 5
Comment: Great service and the techs were attentive and kept me up to date throughout the whole process. Very professional and friendly, they were careful and clean with the work. Such great service, I would definitely recommend.
Name: G*** H*******
Date: 2023-09-14 22:27:51
Rating: 5
Comment: Arrived on time. Kyle constantly shared with us as he first assessed the problem and then fixed it. I would definitely use them in the future.
Name: L*** A** N**********
Date: 2023-09-07 02:12:01
Rating: 5
Comment: Their service and response time was impeccable. Angel was very professional and helpful. Nancy in the office was very helpful. I will definitely use them again
Name: F***** H*****
Date: 2023-09-06 23:29:40
Rating: 5
Comment: I would definitely recommend this company! Jose Ruiz did a wonderful job! He fixed my problem and was very professional!!
Name: T******* H****
Date: 2023-09-01 16:55:50
Rating: 5
Comment: I had a major back up and was having a rather sh!++& day, Kyle and Kevin came through, quite expeditiously and saved the day! They were both very knowledgeable and professional. Kyle didnt push unnecessary work and gave me all the options available to me. Wound up having a flush done and they worked their magic. Id highly recommend Mr. Rooter to anybody in need of plumbing services! Thanks guys!!
Name: T****** B****
Date: 2023-08-29 00:06:14
Rating: 5
Comment: We had a very positive experience from start to finish. The customer service over the phone was great, and our service technician arrived on time and was very patient and knowledgeable! He answered all our questions thoroughly and made us feel like we were in good hands. After having a horrible experience with our insurance company, then being without hot water for 3 weeks, it was very refreshing working with a company who met our needs. Keep up the great work Mr. Rooter!
Name: m*** a*****
Date: 2023-08-18 02:08:40
Rating: 5
Comment: Fernando was very polite and attentive to are needsCan’t say enough good things about himHe and the other service men got are plugged drain clear
Name: E******** P*****
Date: 2023-08-14 02:11:41
Rating: 4
Comment: The tech was very informative and helpful with all questions asked.
Name: C********** M********
Date: 2023-07-31 22:53:33
Rating: 5
Comment: Team was great in explaining the gas leak issue and making some recommendations to consider in the future for our home. Weill definitely be reaching out again for any additional home issues and work! Thank you!
Name: C**** J******
Date: 2023-07-26 21:08:59
Rating: 5
Comment: Had a huge plumbing issue over the Christmas Holiday. Wes and Robert came right out before the holiday and efficiently got the issue resolved. They were professional, courteous and explained the entire process out. I would gladly recommend this company and crew to any one in the inland empire having plumbing issues.
Name: M**** Y****
Date: 2023-07-26 00:36:39
Rating: 5
Comment: My washer drained backed up on a Sunday, I called Mr. Rooter of Fontana and they came, turned out to be a bigger problem but they fixed it and I couldn’t be more pleased. The tech Brandon Ramirez was so professional, on-time and all-around a great job done. Thank you Mr. Rooter will definitely call again and recommend you to family and friends.
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Name: M****** S****
Date: 2023-07-18 21:23:05
Rating: 5
Comment: We had a main sewer line blockage at our church and I had spent hours trying to free it. I called and they arrived the next day. The blockage was very bad so they had to hydrojet it but we’re able to free it up the same day. The guys were very professional, courteous, and kept it as clean as possible. I’m very happy with the job that they did and would highly recommend them!
Name: A***** F*******
Date: 2023-07-16 00:12:18
Rating: 5
Comment: Had other plumbers tell me they could not fix my leak without completely repiping. Kyle went above and beyond to help immediately and affordably fix my leak. Words cannot express my appreciation for his efforts. Highly recommend him.
Name: O**** V********
Date: 2023-07-13 23:33:30
Rating: 5
Comment: Very professional and easy to talk to. Spanish is my 1st language so I appreciate someone who can speak both English and Spanish.
Name: R****** M***
Date: 2023-07-10 16:26:10
Rating: 5
Comment: This was an emergency on the weekend the technician Josh responded quickly professional and fixed the issue. He did an excellent job and will recommend your company in the future
Name: R*** S*******
Date: 2023-07-08 15:04:05
Rating: 5
Comment: Wally was here on time and carefully explained the problem and pricing. He immediately went to work. The whole process was so efficient.after they left I looked at the area and it was as if the problem never even happened. Great work!
Name: E********
Date: 2023-07-05 01:05:04
Rating: 5
Comment: Explain everything they were doing. Very kind men and did a great job :)
Name: P******* G*****
Date: 2023-07-02 21:46:35
Rating: 5
Comment: Technicians were very polite and professional. They explained everything they did and showed us the issues we were having.
Name: B***** B******
Date: 2023-07-01 18:46:11
Rating: 5
Comment: Paul Gonzalez was absolutely wonderful. They worked with me and completed the service in a timely manner. Wonderful service at a great price. Thanks to both of you.
Name: M**** N****
Date: 2023-06-27 01:22:15
Rating: 5
Comment: Mr. Rooter showed up quickly and did a great job, I was very pleased with their service. I highly recommend them.
Name: N***** B****
Date: 2023-06-25 19:35:20
Rating: 5
Comment: Amazing Professional expertise service - very thorough! I would highly recommend!Thank you Mr. Rooter for your expertise service
Name: d****** A*****
Date: 2023-06-23 21:41:35
Rating: 5
Comment: The plumber Jose was super helpful very detailed in the process and issue.I really liked the service and would recommend it
Name: s**** s******
Date: 2023-06-21 00:15:47
Rating: 5
Comment: Matthew H, our technician, was very knowledgeable and enthusiastic. He diagnosed the problem, went right to the solution, and was done with his job in a very short time. I totally recommend Matthew and Mr. Rooter plumbing services.
Name: M**** Z*******
Date: 2023-06-18 18:24:04
Rating: 1
Comment: I can’t explain how big of a headache it’s been dealing with this price gauging company! This is going to be a long story. We had a slab leak which resulted in a small flood in our home. I called the first available plumber which was Mr Rooter. The cost was $6k but I was reassured by everyone on their team, multiple times, that my insurance would cover $5500 of those $6k. We had this work done on 05/16 it’s been PAST A MONTH and I’ve yet to see a dime of this money my insurance would reimburse me. The reason you might ask? My insurance (Mercury home insurance) is trying to figure things out with them as to why they charged me such a high amount. My adjuster has been reaching out to Mr. Rooter as have I so they can discuss the breakdown/invoice of the total cost. My broker assures me that Mr Rooter works off of commission so that’s why they charge so much, but she can only justify $3k of the $6k charges. Mr Rooter is stalling this process terribly! How dare they reassure me we would get $5500 reimbursed when they won’t even call my insurance company back so they can discuss the charges. They blatantly lied in my face and I couldn’t be more upset. I’ve called them countless times and every time they reassure me that the supervisor named Gabriel will reach out to my adjuster. Has he? No he absolutely does not. It seems like since they don’t care about me getting my reimbursement. At first I had to written them a great review because I was very happy with the service. They were professional, courteous, explained things to me and were time efficient. But last week I had another leak happen on the same exact pipe that they had JUST worked on. Mr Rooter came back out and told me it’s not their fault that there was another leak, despite the leak being on the SAME PIPE just a bit further back. They didn’t offer any warranty for their work that was just weeks old! Today I had another company come repair it because Mr Rooter wanted to charge me another $4k to fix it. I had All Pro Plumbers come out and they fixed it for $1025. That’s right, you read that correctly, a quarter of what Mr Rooter wanted to charge me. You won’t believe what this plumber today showed me. A pipe was TWISTED while Mr Rooter worked on it originally. I have no way of confirming they did this on purpose wanting me to change the entire pipes of the home, which would be another $20k. But either their plumbers didn’t know what they were doing or they repaired it incorrectly with intentions of getting me to spend $20k!!!!!! ABSURD. I’ve never felt this distasteful towards a company. I urge you to not waste your time or your money, we are in a recession, these people offer terrible work at a ludicrous price point. Call All Pro Plumbers they really helped me out!!! Attached is the photo of the twisted pipe that caused our SECOND LEAK.
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Name: M******* W*****
Date: 2023-06-16 02:32:26
Rating: 5
Comment: Very good work. I needed additional repair and they took care of me.
Name: R***** R********
Date: 2023-06-11 02:38:29
Rating: 5
Comment: Jose was very professional. Knew his job fast service
Name: L****** R*********
Date: 2023-06-09 22:12:35
Rating: 5
Comment: Carlos was our service guy. Very pleasant. Very pleased with this company. Great customer service from start to finish. Highly recommend.
Name: R**** L****
Date: 2023-06-06 22:16:50
Rating: 4
Comment: We had a pipe burst in our backyard. We had to shut off main water line. Jose arrived within an hour and was able to address our leak professionally.
Name: R*** R*****
Date: 2023-05-30 17:35:28
Rating: 5
Comment: Brandon was very friendly andprofessional... he arrived within 30 minutes on a holiday ... gave quote up front.. worked diligently and did a great job..
Name: M**** L***
Date: 2023-05-27 22:14:17
Rating: 5
Comment: As soon as they found the problem they informed me of the severity of the problem and showed me with their cámara. I needed it done and they stayed very late to make sure that i had running water and facilities. They finished the job next day and cleaned up. Im relieved and appreciative to Jovanny and his partner.
Name: M**** H********
Date: 2023-05-25 19:33:52
Rating: 5
Comment: Jayson, Angel, Gabriel and the rest of the crew were great. Very professional and respectful. They took great care of my home. Answered all our questions. Didn’t make an issue of us taking pictures and were simply great to work with. They got the job done on time and things are working great. Thanks again team. We truly appreciate your hard work, diligence and commitment to excellence
Name: C***** M********
Date: 2023-05-25 04:37:58
Rating: 5
Comment: Brandon our plumber was awsome, clean, kind, courteous and knowledgeable. He quoted a price and time and stayed on schedule. I really appreciated his services.
Name: J**** W**** 2***
Date: 2023-05-22 02:27:54
Rating: 5
Comment: I am very satisfied with the service I received. The dispatcher called me periodically to give updates on the process of how close I was able to get service. They were able to send a team out within a few hours of the call. They had technology and experience, they found what the problem was and fixed it. Then sent pictures from the iPad and camera set up they put down the pipes. Great Job!!!
Name: J** B******
Date: 2023-05-17 21:34:31
Rating: 5
Comment: Josh and Jerry did a good job professionally.
Name: S***** O***
Date: 2023-05-09 19:08:36
Rating: 5
Comment: Their response was very timely, and the initial price for the drain cleaning was much less than we’ve been quoted in the past. We ended up having a much larger job done, and they finished on the same day. Our technician, Frank, was incredibly professional, and did a fantastic job. I would not hesitate to use this company again, although I really hope I never need their services. Lol
Name: M****
Date: 2023-04-23 22:25:17
Rating: 5
Comment: Santiago and his partner were great! Very polite and helpful we’re able to fix our drain in under 45 minutes! Will definitely be using Mr.Rooter in the future.
Name: p******* h****
Date: 2023-04-18 22:55:55
Rating: 5
Comment: This was my second time using your service. And I was happy with the outcome. Carlos provided excellent customer service.
Name: A**** S***
Date: 2023-04-18 17:55:24
Rating: 5
Comment: Mr. Rooter was very effective and quick with setting me up with a appointment to get my shower drain looked at. Our technician Armando was friendly and very professional once he arrived at my house. He listened to my concerns and was able to help fix the slow drain in my shower. Great service all around.
Name: G***** C*
Date: 2023-04-15 15:26:27
Rating: 5
Comment: Wally provided excellent service. I would highly recommend Mr. Rooter for all plumbing needs.
Name: D***** H****
Date: 2023-04-13 02:27:53
Rating: 5
Comment: They responded in a timely manner and the employees were very knowledgeable.
Name: T****** W******
Date: 2023-04-09 20:51:31
Rating: 5
Comment: The company was very responsive when dealing with my Sunday morning emergency. The lead plumber, Santiago, was very knowledgeable, professional and courteous. Well done, sir!. Thanks, Mr. Rooter.
Name: B***** K******
Date: 2023-04-04 02:07:19
Rating: 5
Comment: Technicians came out on a Sunday. Santiago and Jose (technicians) were very knowledge and explained the repairs being done. Santiago took the time to answer additional questions I had about my future needs, providing me feedback and quotes. I will be using them again in the future.
Name: M**** F****
Date: 2023-03-22 16:14:27
Rating: 5
Comment: I had a clogged draining issues. I called on Sunday not thinking that someone would be able to come and in less than 2 hours, technician Santiago called me to let me know that they were on the way. Once the team arrived Santiago asked to show what was the problem. Right away they started to work, Santiago, keep me informed of the process as what theyre going to do as well what caused the problem. The work was done quick and neat. I will recommend their services and definitely I will keep using their services.Thank you.María
Name: H**** A*******
Date: 2023-03-15 22:39:14
Rating: 5
Comment: Very satisfied with the work performed by the plumber, very experienced and prompt .
Name: F*** R******
Date: 2023-03-11 16:51:24
Rating: 5
Comment: Serviceman (Wally) was very respectful, responsible and professional. Very pleased with his work.
Name: D** D**
Date: 2023-03-10 05:52:43
Rating: 5
Comment: Josh & his crew are literally doing God’s work!! 🙏🙏 We have spent a lot of money trying 4 different plumbing companies & multiple services over the last few years to try to fix a continuous back up problem and slow drain issue in our home that was built in 1964. Not one of these companies investigated the issue past the typical “unclog the drain” until today, when I randomly chose to call Mr. Rooter (because I thought the vintage logo was cute LOL)…. And I will never use or recommend anyone else.Not only were they here fast and on time, completely clean and professional, but they were knowledgeable and logical about what to do. I needed a company that was gonna go above and beyond to figure out the issue and they delivered! Busted out the camera to look a mile down the line, walking around with some kinda ghost hunting gun, climbing all over our roof while someone else monitored the tub toilets & sinks, all kinds of gadgets came out and they tried multiple things and did not stop until they honestly knew what exactly was happening. Like the FBI of plumbing.The other 4 companies, which shall not be named, did not even suggest any ideas and others just didn’t know or have the equipment to do so.Anyyywayyss 4 hours and 4 plumbers later my whole house is flowing normally and they actually found the root cause of alllllll the years of problems we have had. Now we at least have an ANSWER with which we can make a game plan to tackle. Worth every penny because we alll know you get what you pay for. Thank you for the great customer service!
Name: J****** H********
Date: 2023-03-09 16:58:51
Rating: 5
Comment: Javier did an amazing job 👏 he was able to clear clogged drain in my kitchen sink. I recommend him. I called office spoke Emily she was very professional and Javier showed up on time . Very thankful for the service provided I highly recommend you use this company 👨‍🔧🪠🙏
Name: D**** P***
Date: 2023-03-09 02:06:08
Rating: 5
Comment: Absolutely awesome service! Javier and Gabriel were super helpful and I liked how Javier took pride in his work and explained everything to us. Gabriel was helpful too when it came to the installations. These guys were thorough in their jobs and I would highly recommend this company!
Name: G***** T***
Date: 2023-03-03 02:13:16
Rating: 5
Comment: Great Service. Very professional and quick service. Plumber definitely knew what he was doing and talking about.
Name: B R***
Date: 2023-02-28 02:20:49
Rating: 5
Comment: Dude was awesome, clean, friendly, showed up on time and got the job done quickly. I cant say enough good things.
Name: K**** F*****
Date: 2023-02-12 23:46:05
Rating: 5
Comment: Well let me say, this has definitely been an awesome experience! From the ease of calling and scheduling a same day service, to the professionalism of Santiago and his team member! They were very pleasant and honest! I’m not gonna lie, I may have came off a bit rude or aggressive, well maybe defensive and honestly almost missed out on a wonderful experience, and I am truly sorry Santiago if that’s how you felt initially, but I am so glad you insisted on the diagnosis and was able to help me and my family with the issue! Such great service and again very honest! Thank you so much! I would definitely recommend their service, and would definitely call them first!
Name: M*** K******
Date: 2023-02-10 01:57:20
Rating: 5
Comment: The service was fast, and completed in a timely manner. Jose Ruiz was professional, knowledgeable, and courteous...
Name: J****** M****
Date: 2023-01-31 20:06:16
Rating: 5
Comment: Having a weird smell coming from one of the restrooms in our building. Tech came by on time, was very professional, and communicated the issue well. Performed diagnostics
Name: d**** t*******
Date: 2023-01-26 18:16:23
Rating: 5
Comment: Tech was friendly n neat did quality work and went out of his way to do a good job
Name: R*****
Date: 2023-01-25 23:23:16
Rating: 5
Comment: I would highly recommend their service. Very knowledgeable.
Name: D***** D********
Date: 2023-01-23 16:48:12
Rating: 5
Comment: Responded to a plumbing leak same day, made a diagnosis, did trouble shooting on obsolete parts and got the job done next day.
Name: J**
Date: 2023-01-22 18:26:32
Rating: 5
Comment: The guys did a great job. Showed up quick, diagnosed the problem, explained the circumstances, and went to work. Work was performed quickly and flawlessly. I would definitely recommend and continue to use their services when needed. Give them a call, theyll take care of you. Even on a Sunday!
Name: x***** q*
Date: 2023-01-17 21:31:23
Rating: 1
Comment: Not professional. My water heater got Error code. They sent a guy and charged 525 just to flush out, and did not fix anything. Pretty bad service. Not recommend.
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Name: D***** B*****
Date: 2023-01-06 01:22:16
Rating: 5
Comment: Noah. Hope I spelled it correctly. Was great. I use Mr Rooter often and always have a good experience and their prices are reasonable.
Name: C******* M***
Date: 2022-12-29 04:43:20
Rating: 4
Comment: Mr. Rooter Plumbing came out about an hour after getting the call, they cleared the drain quickly, efficiently, and at a great price. 👍
Name: C******** E*******
Date: 2022-12-22 16:59:38
Rating: 5
Comment: Very great communication, explained what my options were for repairing current issue. What they recommend and why. Overall good experience with Mr Rooter.
Name: L***** W****
Date: 2022-12-20 23:39:31
Rating: 5
Comment: Amazing young man. Explained everything to me before he started work. Extended a senior discount which helped the cost. Very kind and professional young man.
Name: J****** B******
Date: 2022-12-11 00:24:39
Rating: 5
Comment: They arrived in a timely manner, friendly, knowledgeable, and communicated everything throughout the process.
Name: K**** B***** (*** F*****
Date: 2022-12-05 17:54:14
Rating: 5
Comment: We woke up to a water leak in our kitchen. Looked on the internet for emergency service. I was able to talk to an actual person over the phone! The dispatcher assured me we would see a tech ician within the hour. Santiago arrived as promised and gave us an estimate of the repair and had everything repaired within 2 hours, which included a trip to pick up parts. The price was less than expected and his service exemplary. We would definitely recommend to others!
Name: M*** L*****
Date: 2022-12-04 01:47:43
Rating: 5
Comment: Plumber arrived at my house within the hour of me calling for service, technician was in and out in 30 minutes.
Name: a****** w*****
Date: 2022-11-28 04:04:55
Rating: 4
Comment: Santiago Grajeda was the repairman who serviced my problems today. He was very knowledgeable and professional. I recommend him without hesitation
Name: Y***** A*****
Date: 2022-11-27 23:33:15
Rating: 5
Comment: Noah the tech was amazing good job friendly and polite.
Name: A**** B
Date: 2022-11-26 19:29:59
Rating: 5
Comment: Grateful for Marco and his crew who cleaned out our main line quickly and efficiently. They were all very professional and helpful and didn’t mind my curious husband watching everything they did. Thank you guys!
Name: B** S***
Date: 2022-11-23 21:38:08
Rating: 5
Comment: Great service the day before Thanksgiving, a very busy time for all of us.
Name: S*** O* J** U*********
Date: 2022-11-11 02:12:06
Rating: 5
Comment: Eddie came within 30 minutes and was able to check on the toilet backflow quickly. It was fast, easy, and really affordable. I will definitely reach out to them next time I need help
Name: J** Z***
Date: 2022-11-08 03:52:20
Rating: 5
Comment: Mr. Rooter fixed a difficult pipe blocking issue. The pipe is clogged by tree root, behind a retaining concrete wall. They did an excellent job fixing the problem.
Name: C**** L***
Date: 2022-11-05 21:59:02
Rating: 5
Comment: I called to see if someone could come out quickly. Santiago was at our house within the hour. He gave us great advice on what we should do with our plumbing issue. He fixed the leak and was on his way. Great customer service :)
Name: J** P
Date: 2022-11-02 23:38:06
Rating: 5
Comment: Our Technician Marco was very professional and courteous. Will definitely call Mr. rooter plumbing if we ever have any issues with our plumbing.
Name: S******* G*****
Date: 2022-11-02 18:22:36
Rating: 5
Comment: We would like to thank Mr Rooter staff including:Supervisor; KorinSeptic crew; Installer & operator Oscar (he very good) and LuisLiner crew; Noel and Kevin (very good and fast)Main crew; Jose and GuillermoJose was exceptional in running the job from star to finish, he met all our expectationsThanks
Name: G*** C*******
Date: 2022-10-31 05:42:46
Rating: 5
Comment: Paul is do professional and did a very good job came on time and gave me good price for the job. I will recommend this company to my friends and family,
Name: M*** F*******
Date: 2022-10-27 17:13:20
Rating: 5
Comment: Technician was very knowledgeable, nice appearance and knew exactly how to fix my problem right away. He offered to put shoe booties on as well. Great service
Name: P**** p***
Date: 2022-10-18 15:29:00
Rating: 5
Comment: Excellent service. Technicians Joshua and David were great. Very knowledgeable and answered any questions I had. Explained everything that was being done and why. Would definitely recommend to others.
Name: R****** G*****
Date: 2022-10-17 20:53:15
Rating: 5
Comment: Thank you for sending Richard A. He was great 👍🏼. He is a very professional young man.
Name: C********** L*****
Date: 2022-10-13 01:06:52
Rating: 5
Comment: Paul showed up in a timely manner and fixed the toilet quickly and efficiently. Great service!
Name: R**** M****
Date: 2022-10-03 16:08:02
Rating: 5
Comment: I had an emergency. My outdoor sink faucet handles broke and the water would not stop coming out. My son tried to twist the inside of the faucet with a wrench and some think broke off and the water shot up like a geyser. There was no built in shut off valve under the sink. Luckily my next door neighbor shut off the water in the main outside the house .Rotor Rooter was the only one that was willing to come out on a Sunday late afternoon.They came with in 15 min as the plumber was already in my area.He fixed the immediate issue quickly and efficiently. He gave me an estimate if I wanted to replace the faucet and add a shut off valve also at a later time as parts would have to be ordered.He stayed too make sure the pipe and faucet did not continue to leak after the water was turned back on.I was very grateful as this could have been disastrous.
Name: J*** G*****
Date: 2022-09-21 03:05:12
Rating: 5
Comment: Great company. Richard Arellano and Noel ramirez were excellent!! Personal and professional!! Mt problem. My sink was fixed and my drains flushed .
Name: S**** S******
Date: 2022-09-19 02:26:20
Rating: 5
Comment: Richard Arellano was very professional and answered all my questions. So far the service has been completed. Had a water leak from my water heater and he flushed out the system and showed me how to keep up maintenance. The office keep me posted on appointment time and was very professional. Very happy with the service I received.
Name: C***** S******
Date: 2022-09-15 02:29:43
Rating: 5
Comment: Jose was great he was my service technician and he explained everything before he started he tried to keep the cost to the lowest possible I ended up having all of my drains power cleaned the price is comparable to other plumbing companies I would use them again thank you
Name: K******* R*******
Date: 2022-09-14 00:28:24
Rating: 5
Comment: Santiago came out quickly and him and his partner (Troy) were very professional. Cleared my kitchen drain in 15 min and advised me what should be done every 5 years to keep it clear. Thanks and will use you again!
Name: R****** M*****
Date: 2022-08-19 20:58:25
Rating: 5
Comment: The crew was very professional, open communication, explained procedures and options. Santiago and his crew are very hard working individuals, company lucky to have these workers.
Name: D**** N**** T***
Date: 2022-08-12 16:52:25
Rating: 5
Comment: We saw water dripping from our ceiling in the kitchen and was concerned regarding who to trust because we felt this looks like a big job and of course big cost as well. We are so glad we went with Mr. Rooter because they not only worked hard and spent a lot of time to evaluate and appropriately narrow down and diagnosed the right cause of water leak but they also helped me with process with filing claim with our insurance. They are very thorough and professional. Corin, Paul, Eric and Robert were amazing. They didn’t stop until our plumbing problems which were multiple repaired and resolved. Will definitely use them again!
Name: J******* F****
Date: 2022-08-11 16:09:34
Rating: 5
Comment: Ryan and his partner very helpful and nice! I recommend best service then anyone i called in Rancho 10/10
Name: T****** K*****
Date: 2022-08-09 19:39:46
Rating: 5
Comment: The servicemen were prompt and professional. They were very knowledgeable about my individual situation.
Name: D**** D*****
Date: 2022-08-01 01:20:32
Rating: 5
Comment: Josh came to house within the 30 minutes that was told to me for arrival time...he not only quickly solved my clogged toilet issue that required more than a plunger....but he educated me and showed me how I can improve the quality and life of my pipes...which now I am going to bring him back for preventive maintenance service...thank you Mr Rooter for a job well done...
Name: D**** A****
Date: 2022-07-29 02:27:59
Rating: 5
Comment: I called Mr Rooter last minute when our contractors found a leak in our shower and had to stop working on a remodel. Mr Rooter came the same day, right on time. Richard was knowledgeable, friendly, prompt, and very helpful. He and his manager suggested a replacement gasket first before doing a full pipe repair, saving us quite a bit of money. Our problem is solved one day later, and we can get our remodel back underway. We will use this company again, specifically requesting Richard.
Name: S******** F*****
Date: 2022-07-26 20:11:15
Rating: 5
Comment: I have been using Mr. Rooter Plumbing for many years and would highly recommend them to anyone. They do an excellent job from customer service throughout the completion of the repairs and in a timely manner. I will continue using them for my plumbing.
Name: J******* B****
Date: 2022-07-25 21:43:39
Rating: 5
Comment: Service technician was helpful and thorough with explanation of services and pricing. Great experience!
Name: B*** P*****
Date: 2022-07-21 20:10:47
Rating: 3
Comment: The mainline was plugged which they opened. They did not check the entire line though and had to come back the next day. On the second day the found a root ball obstructing the line. They dug down to the area and replaced a section of pipe. It works well now.
Name: W***** G*******
Date: 2022-07-17 23:21:41
Rating: 4
Comment: Team was very professional . Jovanny gave us all the options and let us decide what we think the best for our situation. Happy with their service.
Name: I** G*******
Date: 2022-07-17 18:51:13
Rating: 5
Comment: Incredible service and even completed the same day. Jared walked me through every step thoroughly and was very professional and understanding of my dog and 11mo old daughter, she was able to nap while they worked. They were quiet, clean, and quick. Very happy with the service and will recommend to friends and family.
Name: F******** B******
Date: 2022-07-16 04:35:22
Rating: 5
Comment: Called Mr. Rooter when a leak from the upstairs bathroom came thru the ceiling into the downstairs bathroom. Jason and Noah was there within an hour. They were very professional and was able to diagnose the problem quickly. They repaired the pipe and replaced the tub faucet in the upstairs bathroom in about an hour or less. I was very pleased with their work and the speed in which it was fix. If I have any other plumbing issues, I would definitely call Mr Rooter again.
Name: e***** d****
Date: 2022-07-16 00:58:59
Rating: 5
Comment: Matt and J.C did a fantastic job on replacing my faucets. He went over the process. Explained everything very thoroughly. I was very happy with the service. I would recommend this company and workers. Good job!
Name: G***** B******
Date: 2022-07-05 00:26:43
Rating: 5
Comment: Richard & Adrian were prompt & courteous in clearing my kitchen sink clog, even on a holiday. They gave helpful info and would definitely recommend the company.
Name: L*** E*****
Date: 2022-06-27 22:36:44
Rating: 5
Comment: Noah was vary professional and a very polite young man as were both of his helpers..
Name: R** D******
Date: 2022-06-26 00:30:48
Rating: 5
Comment: Juan Gradilla did a real good and extensive job of getting rid of the blockage under the sinks major pipe!! We’re satisfied with his work!!
Name: c***** h***
Date: 2022-06-18 23:25:40
Rating: 5
Comment: All the technicians showed up on time and were very professional as well as explaining everything that was going on & needed.
Name: E**** C******
Date: 2022-06-16 22:06:22
Rating: 5
Comment: We have been using Mr. Rooter these past few times and Jarod has been on time, professional, and has done a great job. Highly recommend this company.
Name: M**** R*****
Date: 2022-05-28 01:54:25
Rating: 5
Comment: Best service! I had a serious plumbing issue which flooded my restrooms. I called around for a plumber, but could not get a call back. That is until I called Mr. Rooter, my call was answered right away and they got me in touch with a technician. Korin and Matt came out that same day to assessed the situation and began the long task of fixing my issue to the point that I had them replace my whole septic system. The crew was very responsive and kept me abreast of all the work that was taking place. I truly felt the entire crew had my interest in mind, best customer service.
Name: B******** D****
Date: 2022-05-17 02:49:19
Rating: 5
Comment: The Tecg, Fernando was GREAT. Arrived very Quickly, on Time same evening. Already Had shoe covers, his own mat/towel, cleaned up and fixed the problem Ive been having for years in less than 10 mins. Wow. Will use again. He was dressed very neat, ironed shirt and clean for a plumber on his last call for the day too.
Name: S**** M*******
Date: 2022-05-17 00:51:54
Rating: 5
Comment: These guys are just great!! Their phone rep, Jessica, called me to check in several times regarding the scheduling and arrival time of the technicians. She was very professional, friendly and responsive. They worked with my schedule to get an evaluation within 24 hours and all the work was completed in under 48 hours. Technicians Jared and Luis were kind enough to evaluate a couple other plumbing issues - apart from my main problem - while they did the initial evaluation. They showed up in a timely fashion for both the evaluation and to perform the work, and were able to fully resolve everything very quickly. Both Jared and Luis were very professional and friendly, in addition to resolving my plumbing issue. I definitely recommend this company!
Name: A***** C******
Date: 2022-05-04 02:11:34
Rating: 5
Comment: Absolutely amazing and friendly people! Went above and beyond to get our hot water heater installed tonight. We will be calling them any time service is needed from now on!
Name: k**** w*
Date: 2022-05-03 15:58:28
Rating: 5
Comment: I had Travis come to help my toilet water tank leaking. He demonstrated great plumbing skills with professional attitude, and big smiles too.
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Name: L** P***** G*******
Date: 2022-04-29 02:26:38
Rating: 5
Comment: Santiago, the service tech, was very professional explaining every step as to what needed to be done and what to check to make sure that the work is done professionally. He gave recommendations on what I should do to check and maintain my new toilet. He also gave a 25% discount for the bigger job. I am very happy and satisfied with the work he did.
Name: A***** M*****
Date: 2022-04-28 21:15:50
Rating: 5
Comment: Very professional, prompt, knowledgeable, friendly, and took care of problem in a manageable time .
Name: H**** B********* K******
Date: 2022-04-28 03:17:09
Rating: 4
Comment: They posted one price online but then tried to charge $50 more when they arrived. They made us show them the online quote and it made a stressful situation even worse. Whyd they do me like that?
Name: M*** C*****
Date: 2022-04-26 14:52:18
Rating: 5
Comment: Excellent service. Highly recommended. Armando is awesome! Explained everything and really helped us make the best possible decision.
Name: C***** C********
Date: 2022-04-01 21:05:13
Rating: 4
Comment: They were very professional knew what they needed to do gave me an estimate before they started to work started the work completed the work within the time specified. My overall review would be superior for this company and the technicians they sent out
Name: R****** J*******
Date: 2022-02-27 02:32:04
Rating: 5
Comment: The professional, Matthew Hendry, was polite, honest with price and provided efficient, quality services.
Name: L*** S*****
Date: 2022-02-12 23:40:32
Rating: 5
Comment: I had a broken pipe in our downstairs bathroom - late at night in Rancho..! The service tech was at my door in 35 minutes ready to fix my problem. He was professional, efficient, friendly and very knowledgeable. Within one hour - my problem was taken care of. I cannot say enough about this company and those they employ. High 10 on a scale of 1-10..!
Name: C***** J************
Date: 2022-02-08 23:41:00
Rating: 5
Comment: Armando and his team were Johnny on the spot, on time and professional. They fixed a bad situation for us in record time.
Name: R**** T******
Date: 2022-01-27 16:37:46
Rating: 5
Comment: Best plumber we have ever used. Found the problem quickly an knew what to do. Did great job and cleaned up after he was done. Very knowledgeable and nice too. Would ask for him next time for sure!
Name: C******** A*******
Date: 2022-01-15 04:54:14
Rating: 5
Comment: They provided quality service, were on time, and were professional. They also gave great tips for future reference. We needed service ASAP and they were there in less than an hour. Customer service was also very helpful and courteous.
Name: V****** W*****
Date: 2022-01-11 23:06:18
Rating: 5
Comment: Mr. Rooter was friendly, fast, and got the job done in a timely manner. They are a great company and I would 100% recommend them to anyone in need of a reliable plumber. Thank you for your service! :)
Name: R*** L****
Date: 2021-11-12 03:04:27
Rating: 5
Comment: Replaced shut off valves. Very professional prompt and courteous. Explained other noticeable plumbing needs Thanks for the superior and prompt service
Name: J****** W*****
Date: 2021-10-20 17:36:51
Rating: 5
Comment: The was an emergency situation and they were quick to get there. They got everything fixed, when other places said I needed to wait until the next day. Everyone was understanding and helpful.
Name: B****** T***********
Date: 2021-09-28 03:46:25
Rating: 5
Comment: Paul Gonzales came out on time (as scheduled), he was professional, warm and respectful. He explained the problem in detail and recommended a long-term preventative solution to future clog issues. I will definitely be calling Mr. Rooter back in a few months for the recommended (major flush). Thank you Mr. Rooter and thank you Paul...you are awesome!
Name: M*** R******
Date: 2021-08-30 18:06:35
Rating: 3
Comment: Jerod came at our appointment time. He was friendly and knowledgeable. The service was not completed until the next. No water over night. I believe the cost of the repair was expensive for digging at 5 ft. Long and 18 inches deep trench to replace PVC pipe .
Name: M**** K*****
Date: 2021-08-26 19:45:50
Rating: 1
Comment: We had 72 hrs. opt out of contract $500 deposit 11000$ to clear a clog opted out kept our deposit for materials purchased. They purchased zero materials. Would never trust Mr. Rooter !! Had nice high tech gear couldnt use it!!!
Name: J******* E*******
Date: 2021-08-20 00:44:36
Rating: 5
Comment: Korin Geo and Danny did a really good job and went out of their way to fix my plumbing issue, I really recomend them.
Name: S*** S********
Date: 2021-06-23 19:57:49
Rating: 5
Comment: Armando Campos was awesome. It was a big job and he explained everything to me so that I was able to understand. The work was excellent. Armando and his workers showed up when he said he was. I will be using this company again.
Name: J**** H******
Date: 2021-06-22 19:41:20
Rating: 5
Comment: Frank was awesome 👌. Very professional on time and took care of the problem quick. He also gave me knowledge of the issue that I was having with the toilet, so in case I ever experience the same situation in the future I will know what to do and how to fix it myself. KNOWLEDGE IS POWER. And I appreciate 🙏 Frank for that. Also I wanna thank the staff who took the time to keep me in the loop, so I knew exactly when someone would be there to service the issue. So Jessica and Julio thank you for that. I would definitely recommend Mr. Rooter Plumbing and do business with them in the future.
Name: N***** O*****
Date: 2021-06-16 00:53:16
Rating: 5
Comment: Jayson and Paul were amazing! I had an emergency issue come up in the morning and within 2 hours, I had multiple technicians out to find and start repairing my problem. They were courteous and friendly and kept me informed of everything they were doing, even working in the triple digit heat to get everything done. Would recommend to anyone!
Name: L***** R*****
Date: 2021-06-07 23:07:55
Rating: 5
Comment: Jared and Jose were wonderful. Very professional and quick service thats affordable even on a Sunday. I will use this service again. Already in my phone book. 😃
Name: M*** R*****
Date: 2021-05-29 06:12:09
Rating: 5
Comment: Same day service to unplug, diagnose, mechanically clean and water jet aging cast iron home sewer main line. Job was coordinated by Frank with the assistance of Jose and the Jetting crew. Could not ask for better response and service from a highly professional crew. Equipment and trucks were very clean and in great shape. I highly recommend them including the phone service dispatcher. Thank you to all.
Name: C**** H*****
Date: 2021-05-28 03:02:52
Rating: 5
Comment: Fernando did an awesome job.We were so lucky to have him as our service tech. Thank you so much.
Name: e*** s******
Date: 2021-05-04 19:53:21
Rating: 1
Comment: Upon arrival i was a little upset that neither of the two employees were wearing a mask. Out of respect I think they should have been. I asked if they had a mask and very relaxed said nah. I needed the drain unclothed so I just kept my distance. Being that both my wife and I work in a Emergency Room I do take precautions and expect someone entering my house to do the same. They started off with a price of $299 to remove the clog but I said I have other quotes coming so they went to $149. I signed to get the work done because I needed my restrooms back but I guess I did not read the whole contract and they put ai agreed to no warranty since they gave a discount. The service was lousy....they drains are still blocked and when I called they said I agreed to no warranty...I spoke with the manager Juan who said for $299 they can get back on the roof...I declined but basically wasted $149. Julio has very poor appearance and lousy attitude. For being a trainer and having a new tech with him you would think he would be a little more professional. Also he cussed alot and I have teo little ones. I would definitely not recommend using them for your plumbing needs !
Name: K**** G*******
Date: 2021-05-04 17:11:34
Rating: 5
Comment: Kevin was very nice and accommodating. He came out after hours to unclog my drain, which was such a blessing... I would definitely call these guys again. They girl on the phone was very friendly and went above and beyond to get someone out for me...
Name: M******* M*******
Date: 2021-04-27 19:58:28
Rating: 5
Comment: Jeremy Hernandez was the service professional that helped me. He went above and beyond to help me with my toilet that was backed up from a months worth of baby wipes. He made sure that he got everything he could out of the pipes before he left. He also did a few test runs with the toilet and shower just to make sure he didnt leave without clearing everything. Great customer service !! I would definitely recommend him to anyone that needs basic plumbing services !!!
Name: C****** K******
Date: 2021-03-11 19:11:40
Rating: 5
Comment: It was late at night around 7:30pm and neither of my toilets would flush and just filling with water. Then I checked my tub and shower and both were filled with black, nasty water. I knew instantly I had a blockage. I called roto rooter immediately and they were out in about a half an hour. Kevin came out, real nice guy, and tried using a machine that breaks up the blockage. He tried and after awhile the blockage wasnt breaking loose. He said with this kind of problem the best suggestion is to have a hydro flush and it should solve the problem and once done it should last for many years to come. He said he could come out the following day and perform that. He said he would be out at 10:00am and he was punctual and was at my house at 10:00am. Within minutes the hydro flush had flushed the clog and everything was flushing draining perfectly. Very happy with the overall experience. From the initial call, nice call representatives, to the workers, all very nice and professional! I do want to thank Kevin for coming out late and helping me out and getting the problem fixed. Cant thank you all enough.
Name: b******* j
Date: 2021-01-30 06:19:46
Rating: 5
Comment: Kevin was our plumbing technician for a smell coming from our master bathroom tub drain. Kevin was knowledgeable, patient, explained everything and was very friendly. Thank you for you for your help!
Name: v***** d** r****** b******
Date: 2020-11-05 03:01:14
Rating: 5
Comment: The price was a bit high. But, we ended up with what we wanted. Very professional and everything was expedited smoothly and accordingly. Very much satisfied with the services rendered to us.
Name: G***** P****
Date: 2020-10-04 01:11:55
Rating: 5
Comment: Jarod was the best Technican! He did an amazing job and made sure our drain was clear and explained what he was doing every step of the way! Mr. Rooter is a very good company and we will use them again if we need any plumbing service in the future.
Name: R***** T******
Date: 2020-08-31 20:58:04
Rating: 5
Comment: Both Korin & Geo from Mr. Rooter we’re here on time and we’re very professional and did a fabulous job and fixed my kitchen sink. I highly recommend Mr. Rooter to all.
Name: g*** S*******
Date: 2020-08-26 23:33:01
Rating: 5
Comment: I do most of my own plumbing repairs, but felt this project was a little to much for me. (leak in my main line feeding my fire sprinklers) Javier from Mr. Rooter responded within 40 minutes of my call. He was very professional, kind, and patient as I asked several questions. The work was exceptional, but very expensive. Since I am able to do most of my own repairs, I haven’t used a plumber in several years so wasnt prepared for the cost. Javier was very understanding and I truly felt he did his best to give me the best price he could.
Name: C******* L**
Date: 2020-08-23 18:11:49
Rating: 5
Comment: I called a bunch of different places on a Sunday and they were the only ones who would help me. Joseph was super professional, polite and did a great job! Highly recommend.
Name: B**** S******
Date: 2020-08-03 23:14:00
Rating: 5
Comment: Service by Korin and Jesus was outstanding. Very reasonable prices. I had another plumber out earlier that morning that wanted to charge four times as much for a simple drain clog.
Name: J**** H*****
Date: 2020-07-13 20:59:14
Rating: 5
Comment: Robert and Travis were able to repair our water main same day and did a nice job making it look like the broken pipe joint never happened. Also fixed the water pressure in our regulator at no cost. Thanks guys!
Name: D*****
Date: 2020-06-19 20:45:50
Rating: 5
Comment: Korin did an awesome job. He was professional, helpful and knowledgeable. He went above and beyond to help me out with a vanity sink. Thank you so much for doing a great job. Will definitely recommend korin for jobs in the future.
Name: R*** G****
Date: 2020-05-19 20:58:51
Rating: 1
Comment: The service tech that came out was a scammer looking to overcharge for service. I had water hammering in my house and he said to change the fill values on 2 toilets for $325 if that doesn’t do it to add water hammer values on the washing machine. Then he said if that doesn’t fit it you need a new regulator which would be $2100 to repI fixed the regulator at Home Depot for $88 which a another plumber told me which one to get and that would solve the issue.Would not recommend this company they overcharge and change everything to fix the problem and increase the bill
Name: J***** A********
Date: 2020-04-02 20:07:37
Rating: 5
Comment: I had some major plumbing issues at my home. I called Mr. Rooter and that same day Javier Moreno showed up. He identified the issue and got to work right away. Him and his team were devoted to fixing the problem as quickly as possible. Javier understood my concern for my familys livelihood and worked diligently to fix the issue. He put me at ease by keeping well informed throuhout the whole process . Javier and his team were reliable, efficient and tackled the issue head on. Thanks to his dedication the job was finished ahead of schedule and my family and I were able to remain at home.
Name: C****** S********
Date: 2020-01-23 05:54:36
Rating: 5
Comment: Fast and friendly. Explained everything that needed to be done. If any other plumbing needs come up we will definitely call them again!
Name: K******** G*****
Date: 2020-01-20 23:21:23
Rating: 5
Comment: Korin is very professional he new what he was doing and finished the job in flash. I would use his services again and recommend the service to friends and family. Good quality was on time.
Name: T**** G**** T*****
Date: 2019-12-04 22:57:25
Rating: 5
Comment: Gabriel and Kyle came out and replace my water heater today. The were very professional and knowledgeable. They resolved the issue very quickly, will use again and recommend to others
Name: H*** A******
Date: 2019-11-17 22:33:26
Rating: 5
Comment: Like other reviews, Wesley, Gabriel, and Martin worked their butts off on a Friday night and all day Saturday. I found them through home adviser and crossed checked social media for reviews. After being left high and dry for 5 days no working plumbing by another company sent to us through the homeowners insurance, these guys showed up within 20 minutes after my phone call. Gabriel assessed the situation. He was professional and so articulate in diagnosing the issue, I could understand all the problems in the house. Wesley came with a camera and showed us In even more detail what needed to be done. Their transparent approach to service makes it easy to make a decision on repairs. They all wear uniformsw makes it very easy to identify them, and they wear shoe covers when needing to come into the house. Very white glove service 👌. They repaired a toilet for us that was not installed properly and we have tree roots growing into our main pipeline. Weve finally had a main drain access installed as the home is over 100 years old. We will be having some additional work done with them and were looking forward to getting it completed. were in the middle of asking our insurance company what coverage there will be but everything else to date is working perfectly and we are extremely happy and we look forward to completing the next step of the project. Of course I had other honey-do wishes and while they where here, I added having them install a new faucet, which Im in love with!!!! I highly recommend this company. Reliable, AFFORDABLE, and prompt!
Name: N*** R***
Date: 2019-11-13 02:24:07
Rating: 5
Comment: Great job, Robert was so great and professional. He worked hard to fix my plumbing issues so my kids could shower for school. Thanks so much Robert and Mr. Rooter for the fast professional service.
Name: K**** T*******
Date: 2019-11-12 20:03:03
Rating: 5
Comment: I would give 6 stars if i could. Javier Moreno came in, knew exactly what he was talking about and fixed my problem in 10 minutes. Excellent service!
Name: T****** L****
Date: 2019-11-12 01:42:10
Rating: 5
Comment: I do not write review however I am so impressed with the efficiency, timelessness, quality, clean, respectful, knowledge and very friendly Javier Moreno who is technician with me Rooter. Javier Moreno this guy rocks. Javier came out on a Sunday worked his butt off came back out on Monday worked his butt just so i could have hot water. I recommend this company and Javier Moreno to anyone. I am a very satisfied and I feel that Javier deserves somewhat of an acknowledged. So Thank you Javier. Very very satisfied. I HIGHLY recommend Javier Moreno & Mr Rooter
Name: B*** L***
Date: 2019-11-10 20:10:36
Rating: 5
Comment: Javier moreno was my service technicianHe did awesome job I will definitely go through them again, thx Javier...u did greatI highly recommend mr. rooter
Name: J****** W***
Date: 2019-11-07 04:56:15
Rating: 5
Comment: Mr. Rooter Plumbing was great! Came out to my house quickly and got the job done for an affordable price. Robert Quinonez was my service professional and he was courtesy and knowledgeable. Robert went about and beyond to make sure that we were satisfied customers. I would recommend this company to anyone in need of a quality plumbing company that you can trust, 5 stars!!
Name: e**** R*****
Date: 2019-11-06 19:07:40
Rating: 5
Comment: Our technician Javier Moreno did an amazing job helping us solve our bathroom issue. He has came out twice and has done an excellent job every time. He is very clean and ensure the place is clean after the plumbing work! We will be sure . He truly portrayed Mr. Rooters quality and standards. Definitely someone we will ask for again
Name: D***** M*******
Date: 2019-11-01 20:36:58
Rating: 5
Comment: Anthony and Juan gave great friendly service, they assess the situation, explained what needed to be done, gave estimate and completed the job quickly.Thank you Anthony and Juan for fixing my water heater, now my family wont have to take cold showers 😁 and thank you for respecting my house by cleaning off your shoes before coming in. 👍👍
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Name: A*** C*******
Date: 2019-10-22 18:58:37
Rating: 5
Comment: Korin was super helpful...showed up on time with no waiting involved. Explained services and completed the job quickly.
Name: E**** A*****
Date: 2019-09-11 21:31:25
Rating: 5
Comment: Korin was of great help and gave a thorough estimate and worked Quickly to resolve the problem. Would recommend.
Name: G******** S******
Date: 2019-09-11 18:08:03
Rating: 5
Comment: Korin came in and was fast and very knowledgeable and polite. I would highly recommend mr Rooter to friends and family!
Name: P** B*******
Date: 2019-07-13 19:59:31
Rating: 5
Comment: Korin was great. Hard working. Did a great job cleaning out our yard drains. Highly recommend.