LaserAway
category: Laser hair removal service, Hair removal service, Health and beauty shop, Medical spa, Skin care clinic, Tattoo removal service
address: 1878 Union St, San Francisco, CA 94123, United States
Phone: +1 415-563-7300
worktime:
address: 1878 Union St, San Francisco, CA 94123, United States
Phone: +1 415-563-7300
worktime:
Day | Time |
---|---|
Monday | 10 AM–8 PM |
Tuesday | 10 AM–8 PM |
Wednesday | 10 AM–8 PM |
Thursday | 10 AM–8 PM |
Friday | 8 AM–6 PM |
Saturday | 8 AM–6 PM |
Sunday | 10 AM–6 PM |
site: https://laseraway.com/locations/ca/san-francisco-marina/
rayting: 4.1
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets, Toilets, Wi-Fi,
Crowd: LGBTQ+ friendly,
Planning: Appointment required, Appointments recommended,
Payments: Credit cards, Debit cards, Credit cards,
rayting: 4.1
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets, Toilets, Wi-Fi,
Crowd: LGBTQ+ friendly,
Planning: Appointment required, Appointments recommended,
Payments: Credit cards, Debit cards, Credit cards,
Name: S**** M****
Date: 2024-05-30 04:04:25
Rating: 5
Comment: Antonia is amazing. Above and beyond service. Great prices. Cannot recommend highly enough. Run!
Name: B**** S************
Date: 2024-04-24 18:49:07
Rating: 5
Comment: Lady was really engaging and friendly which made the process easy!
Click here to view more comments
Name: C******* W********
Date: 2024-04-03 01:40:05
Rating: 5
Comment: Love, love love this place. All the staff are beautiful and helpful.Paulina is just absolutely unbelievably amazing. Not only is her work amazing but her friendliness and honesty is just so warming and beautiful.I look forward to every visit.
Name: C w******
Date: 2024-04-02 21:58:49
Rating: 5
Comment: Very polite and easy to book appointment for laser hair removal. Easier to book here than other locations and I was able to get the days I wanted. They even put me on the cancellation list in the event someone cancels so I can have both appointments in the same day, making it even more convenient for me.
Name: Q****** D***
Date: 2024-03-30 21:31:47
Rating: 5
Comment: Best LaserAway in San Francisco, staffs are professional and friendly!
Name: M****** T***
Date: 2024-03-24 01:43:17
Rating: 5
Comment: I am absolutely delighted with my experience at LaserAway so far. Brandon was incredibly helpful in answering all of my questions about the various facials, tattoo, and hair removal services. Brendy was also wonderful - super quick and ensured I was as comfortable as possible during my hair and tattoo removal sessions. I cant speak highly enough about this location!
Name: f******* s********
Date: 2024-03-15 18:06:09
Rating: 5
Comment: They have a very kind staff that always answers to all my questions and help me do things in the best way.I do multiple areas so it takes some time to get it done but the person that attends me is always friendly and makes the time fly.I love the Laser Away hair removal and they use cold hair, so you don’t feel the pain during the process!
Name: C****** B*****
Date: 2024-02-11 19:25:54
Rating: 5
Comment: I was having laser hair removal for the first time on multiple areas and was feeling a little nervous about the unknown experience. Everyone in the office was kind and answered all my questions which really eased my anxiety. They were accommodating and quick. Despite being “behind schedule” my treatments were done by two different nurses in order to complete all my treatments within the appointment time. So far I am loving my results and plan to return as well as tell all my friends!
Name: L***** W**********
Date: 2024-01-19 18:09:15
Rating: 5
Comment: All really lovely and friendly staff here. The ladies are so sweet. I am so pleased with the results from using the laser hair removal, it works unbelievably well and with the cold air blower, I pretty much dont feel a thing! A very quick process too, in and out in a flash! (No pun intended).
Name: L** F*
Date: 2023-12-10 02:00:59
Rating: 5
Comment: Wonderful procedures at good prices. Alternative to surgery.
Name: K*** L***
Date: 2023-12-03 18:02:03
Rating: 1
Comment: Horrid. Compared to my previous laser experiences. LaserAway 1st session zapped HALF of few capillaries on my nose for $500, now… onto next 2 sessions to zap remaining capillaries for only $900? NOT. Great ploy - as I know my few capillaries could have been zapped in ONE session, ONE! Rated one star by accident - truly minus 1
Name: E**** S*****
Date: 2023-08-01 02:09:08
Rating: 5
Comment: I’ve been going to Laser Away for almost 4 years for Botox and have always had a great experience. I’ve seen a ton of different injectors, all of whom have consistently done a great job. My appts run on time, and the space is always super clean and the people who work there are friendly. Also the prices are the best around.
Name: P**** C***
Date: 2023-07-16 09:58:51
Rating: 5
Comment: I had another Clear and Brilliant treatment at my last Laser Away/Marina visit. Staff was friendly and welcoming. As always, Polina’s work and touch were excellent. My skin has improved so much since I began the series.
Name: C***** S**********
Date: 2023-06-28 16:25:25
Rating: 5
Comment: Great staff! Highly suggest the clear and brilliant facial and laser hair removal. Loved my results!
Name: E*** R*** L**
Date: 2023-06-21 14:31:11
Rating: 5
Comment: Very great experience at this Marina LaserAway location! My nurse, Evelyn, was extremely professional, kind and made me feel comfortable throughout the entire treatment. The facility was clean and the front desk receptionists were nice and informative. I definitely look forward to future treatments here!
Name: A***** B******
Date: 2023-06-16 15:48:22
Rating: 5
Comment: Accommodations by means of locations, assessments and options, The most economical way for me to get my Botox by purchase of their vast promo and great packages that they offer.
Name: n***** n****
Date: 2023-06-16 15:43:52
Rating: 5
Comment: I have been really really happy with my results, even though I am 1/2 way through my treatment. The staff is super sweet and accommodating and have felt supportive in my questions and requests.
Name: S*** C**************
Date: 2023-06-15 00:50:38
Rating: 5
Comment: Shelby is the absolute best NP! I went to my second laser session and she was my Nurse for the first time. The session was seamless. She’s super compassionate about pain tolerance and my general anxiousness in the room. She also is really good at pulling out some extra tricks to help manage the pain. Overall I had such a great experience, when you find someone good you don’t want to let them go- I’ll try to book all my sessions with Shelby she’s knowledgeable and really fun in the room ❤️
Name: R*** H***
Date: 2023-06-02 00:05:53
Rating: 1
Comment: Very disappointed with my experience at LaserAway Union St. I bought the 8 pack (to be sure I had the max hair removal) and by the end of 8 sessions I was unhappy with the result. The nurse agreed and said I need 3 more sessions to get what was promised!!! LaserAway provide zero compensation- but merely use as an opportunity to pitch me paying $100s more for 3 more sessions to achieve the result I already paid for. They are SHAMELESSLY out for your $ - take your money elsewhere
Name: M*** K********
Date: 2023-05-18 21:49:21
Rating: 5
Comment: Love LaserAway! Aria is fantastic and my session with her was super quick and painless. Highly recommend!
Name: S**** B****
Date: 2023-05-05 18:17:52
Rating: 5
Comment: Jenna B RN was AMAZING! I’ve had many laser treatments and for the first time a nurse offered me ice beforehand. It made a HUGE difference with pain. I’m an RN myself and I cannot tell you how positive my patient experience was. Highly recommend Jenna!
Name: C***** R*****
Date: 2023-05-05 00:16:32
Rating: 5
Comment: Highly recommend this location, nurse Aria was great! I am so happy with my treatment!
Name: A****** K********
Date: 2023-05-01 21:45:07
Rating: 5
Comment: Amber facilitated my follow up Xeomin appointment today and made me feel so safe and comfortable! I had questions about the specific treatment I was adding on and she was very clear and thorough. I absolutely recommend this location!!
Name: R***** H*******
Date: 2023-04-20 23:19:48
Rating: 5
Comment: Outstanding service! I was given such well done Botox and instructions were well done! Thank so much Laseraway! This new look rules!
Name: C***** M*
Date: 2023-04-07 03:06:07
Rating: 5
Comment: Ive been to different day spas (here in SF, on the east coast and in Europe), so feel I can assert that my local LaserAway on Union Street /S.F. is far and beyond the others — its uniquely exceptional. WHY? Because of the people - it is a very, very happy team.Its can be a chore to go get some botox sticks - but I actually look forward LaserAway. First I get to (skip a cold tele-center 100s of miles away) directly contact Michael, for an appointment. Michael gets back to me immediately (even last week when called at 8pm! [opps]), and gets me a quick appt. He has also answers all my granular questions, and educates me (which usually means Ive been misled or lied to by other spas..ughHH). Hes also many times surprised me with follow-up info and white paper-like collateral! Michael is AMAZING.Im also very appreciative of Paulina, my Botox Guru. Shes excellent re: her work, and pleasant — great fun to to spend time with every few weeks. And, she, like Michael, educates me on much having to do with skin procedures.(Thank you LaserAway for hiring and keeping happy these 2 stand-outs!).I HIGHLY RECOMMEND LaserAway. Go check em out — I promise youll be wonderfully taken care of, and will leave with a smile.
Name: M****** B****
Date: 2023-03-05 22:35:59
Rating: 5
Comment: Great experience overall! The free consultation was fast and easy. And the appointment for laser hair removal on my armpits was less than 15 minutes. staff was very welcoming and answered all my questions
Name: N****** N******
Date: 2023-02-08 21:48:23
Rating: 5
Comment: Love LaserAway on Union Street! I’ve been going for various treatments for over two years and every time the reception staff and the client staff are efficient, professional and most importantly, friendly! Highly recommend!
Name: Z******* F**********
Date: 2023-02-01 04:42:01
Rating: 5
Comment: I love love love the nurses, they are so sweet and detailed. They have the best tech and treatments are effective!!!
Name: A****** H
Date: 2023-02-01 04:18:31
Rating: 5
Comment: LaserAway is always so welcoming and kind. I love my treatments and the nurses really take their time and ensure you are getting the best results. Highly recommend.
Name: a***** v*********
Date: 2023-01-31 00:23:18
Rating: 5
Comment: I love LaserAway. This location is awesome, everyone here is incredibly nice and always helpful.
Name: N*** R***
Date: 2023-01-26 04:17:43
Rating: 5
Comment: Staff is super friendly, attentive and helpful. The salon was welcoming, clean and pleasant. I had a wonderful first-time experience.
Name: T***** K***
Date: 2023-01-26 03:45:49
Rating: 5
Comment: Convenient, wonderful and friendly staff, great location, many service offerings
Name: L***** H*****
Date: 2023-01-26 01:36:43
Rating: 5
Comment: Super friendly staff - Aria is the best! She is super attentive, detailed, and explains what I can expect, pre and post treatment steps, etc. Ive seen really great results here (after a few sessions now) and would definitely recommend to friends!!
Name: C***** R****
Date: 2023-01-23 18:57:02
Rating: 5
Comment: I am so glad I decided to use LaserAway for my laser hair removal treatments! They are always quick, thorough, and very professional and knowledgeable. I’ve been working with Kelly F. to coordinate my package and treatments and she has been awesome! Highly recommend LaserAway.
Name: A***** S******
Date: 2022-11-25 18:40:07
Rating: 5
Comment: Everyone is super nice and responsive! Seeing great results for laser hair removal, clear and brilliant is more subtle but starting to see results. Shelby is so sweet and cares so much about client care and satisfaction w results.
Name: E****** T*****
Date: 2022-11-16 04:49:17
Rating: 5
Comment: Ari was my nurse today she is fantastic, she measured marked and remeasured before injections were done them massaged my face and told me all I need to do to care for my face properly. I will request her again. I really felt in great hands.
Name: S******** G*****
Date: 2022-11-11 20:08:28
Rating: 1
Comment: Save your money theres a strong Technician bias so if you dont get a good tech theres little to no results. I cant even get refunded for the services.
Name: M**** R******
Date: 2022-11-06 08:35:19
Rating: 1
Comment: Thousands of dollars wasted with no results due to not doing the right settings on my laser hair removal and they refuse to share the details of what settings they used because they know they messed up. Stay away. I had come to them with 15 sessions of prior laser treatment in previous years so they needed to use stronger settings for me so I did a consult and even shared my prior treatment settings and they promised they would adjust the settings to higher degree to make sure it is effective but they didn’t and they refuse to even tell me what setting they used because they messed up. It was money down the drain. It makes me angry every time I think about it. They didn’t make any effort to fix it either. It is a corporate chain with no real care for the customer and lots of inefficient corporate procedure. Go to a local spa center instead where the owners actually care about your results.
Name: j*** s*****
Date: 2022-11-01 02:37:01
Rating: 5
Comment: Each time I have an appointment, I’m impressed with the knowledge, execution, and professionalism of the team. Clearly they are doing something right because I’ve been a client for almost 15 years.
Name: A*** L** M***************
Date: 2022-06-08 14:55:57
Rating: 1
Comment: Sure the treatment works but it is absolutely impossible to get an appointment on time. Spent thousands of dollars on laser and can’t stay on track so it was useless and have seen no results after 7 treatments.Also you switch nurses and they choose the treatment strength so I had a couple nurses in the middle who chose to use a lighter strength and decreased results.Go somewhere else not worth the hassle of using a chain.
Name: C**** B*
Date: 2022-05-28 08:15:00
Rating: 2
Comment: I had Thermage full face and neck earlier today. I did do some research and though I had a consultation with a Dermatologist before Covid, I decided price wise to go with LaserAway. The Jury is still out as to whether I will benefit from this very expensive treatment. And, I am still in shock over how painful the procedure was.Lets start at the beginning. First of all, the Staff were all really lovely. The Nurse that gave me my treatment was very kind and as gentle as she could be. The treatment and its process is as mentioned, painful, and very messy. I was not prepared for this at all. I went in with clean hair and clothing (freshly showered) and I had to take another shower when I got home. The cooling gel got everywhere. In my hair and around the collar of my shirt. They do not offer a cloth towel, paper cover or even the type of paper cover a Dentist might use. The treatment itself was so painful that I broke down in tears from the stress at the end of the treatment. It took about two hours and the constant snapping on my skin and going over the same spot multiple times, just wore me down. But, I was mostly upset because they prepare you for results that include skin redness or some sort of reaction from the treatment itself. My skin didnt even look like I had anything done. Although, in a side by side before and after picture, my Nurse pointed out a small area around my jaw line that looked a little better. But, was all this worth 2799?There is a previous review from January where a client had a similar experience. We are both in the exact same age range, I am 62. I will update this review in a month or two to let you know if there is even a small amount of improvement.
Name: C******** R************
Date: 2022-05-06 19:30:54
Rating: 1
Comment: An associate told me that doing the payment plan would not effect my credit score and once I signed all the agreements it did.Very disappointed that I had to cancel my appointments because I do not trust that there is transparency between representative and client.
Name: M****** K******
Date: 2022-03-16 06:41:56
Rating: 1
Comment: I called last year to inquire about prices as I was newer to the states. It didn’t financially work out for me to go through with it after consulting with my husband and I let the business know. I saw on my IG that the spring sale was up and wanted to refresh my mind on the price as I am in a place where I can afford the treatment. During my phone call with the lady she told me she remembered me which I thought at first was a good thing. But when I told her I was going to consult with my husband she said ‘That’s what you said last year” trying to shame me for not rushing into a 3K + commitment. When I asked her how to get back to her she said same as last year just call… she also lied to me saying the 70% off sale would end after the weekend 03/13 and when I went to the website 2 days later 03/15 the sale was still there. Just for lying and being incredibly rude I am making sure I will go to a place that will give me better service for the 3K and more that the treatment coast. They really just seem to be about getting you into a financial commitment fast and using cheap overused sales strategy… like we get it you work on commission but don’t be rude.
Name: B****** I**
Date: 2021-11-20 20:27:22
Rating: 5
Comment: I was greeted with a professional and lovely staff. Everyone is so accommodating and the environment is pristine and calm. I had an IPL done by Jeanette and 2 of her trainees. She was thorough, patient, and kind during the procedure. They took their time and didnt miss a spot. This was my 2nd treatment, as I have dark sunspots on my face. After this treatment, my face had more even tone. It was smoother and the pores we cleaner. the spots faded more, but still needed another treatment for 3 spots that are somewhat raised. Everybody was very clear instructions for post treatment. So there were no surprises. I do need to get another IPL for those spots. I also enjoyed this location because I havent been to Cow Hollow in long time. I had fun shopping also. I highly recommend Laser Away for any dermatological issues you need corrected, they are wonderful at this spa!
Name: X*** C***
Date: 2021-08-24 07:10:43
Rating: 1
Comment: Don’t use LaserAway. Not any location, they are horrible. They are not about:1. Honesty. Honesty is not there2. It’s all about making a quick buck3. Not what’s in the best interest of client4. Why do have sales people? Your sales People sound like sleezy car guys5. Pay first before service? Sounds like a fast food joint to me6. Why do I have to speak to 3 different people before I can reach anyone at the actual center?I went back to my Mom and Pop owned Medspa. Check out Serenity Medspa in SF and Burlingame instead. No sleezy car sales people there. Also they are so much more honest than LaserAway.
Name: M
Date: 2021-08-22 01:08:12
Rating: 5
Comment: Shoutout to maddie and connor ! I was pretty stressed coming into the clinic for treatment due to administrative issues, traffic, on top of regular pandemic and fire etc stress. they were super nice and helped me relax into the treatment. I came into the clinic with my shoulders tight; I left the clinic much more relaxed than when I came in. Thank you for your warmth, consideration and care! (btw not sure what spellings they use for their names correctly >
Name: V**** B
Date: 2021-02-01 04:52:17
Rating: 5
Comment: The LaserAway at Union St is amazing! Their staff are all very sweet and professional! I love their ability to be thorough when explaining procedures. I am very satisfied with my results, and have found my new favorite clinic to go to. Highly recommended!!!Recommended staff : Mollie, Esmeralda and Nena.
Name: A** C********
Date: 2021-01-28 06:04:08
Rating: 5
Comment: I have been wanting to do laser hair removal for quite some time, but it honestly just seemed like it would take forever to do all the areas I wanted to do, and break up in a way I could afford. I was also concerned about doing it right if I was going to do it. I spoke with Kayla at the Union Street location, and she listened to my concerns. She explained that I could get all of the areas done at the same time (1 appointment/3 areas), pay monthly to break it up, and that the treatment would be tracked, and the laser would be properly adjusted based off the tracking of my treatment with them. I’m about a third of the way through, and I can see the results already, I’m excited that by summer, I will be done with treatment, and not packing a razor on vacation! So happy I did it!
Name: R*** B******
Date: 2020-09-06 22:40:16
Rating: 5
Comment: LaserAway at Union St is amazing! Their staff are all very sweet and professional! They make you feel at home and just super nice. I particularly like so much Mollie, Esmeralda and Nena.
Name: s******* k**
Date: 2020-08-20 14:14:47
Rating: 5
Comment: Hopefully I’m not going to raise the prices by doing this, but it’s a great place. Been coming here about 6-7 years to do hair removal. Works amazing. Tried other places and tried electrolysis. This is the least painful, and this is by far the most effective.Also do my botox here.Again, I come here for the great prices and the girls in there are always great. Great HR guys. Good job!!
Name: C******** L********
Date: 2020-06-28 00:58:11
Rating: 5
Comment: Katrina was such a delight!! She was extremely helpful and very knowledgeable about the products and services that I was looking for! I will definitely be back!
Name: B******** C***
Date: 2020-01-10 22:39:44
Rating: 5
Comment: I initially went to Laser Away to explore IPL treatment and options. After my consultation with Daniel I felt so supported for all my beauty endeavors. They make you feel so accommodated for any questions or concerns you may have. I love their ability to be thorough when explaining procedures. I am very satisfied with my results, and have found my new favorite clinic to go to. Highly recommended!!!
Name: M***** K****
Date: 2019-12-28 22:39:28
Rating: 5
Comment: Daniel, one of the receptionists was INCREDIBLE. Will tell you everything you need to know and answers questions based on his own experience with the products and what he thinks will benefit you. He definitely makes your experience fun! This is my second time at laseraway and every nurse ive had did a great job and made the experience as quick and easy as possible. 10/10 experience every time
Name: k*******
Date: 2019-11-14 20:02:32
Rating: 4
Comment: My last session was excellent. It was my fourth and the nurse took her time and paid attention to details. My previous 3 were very quick and seemed like a lot of spots were missed. I’m so far happy with the results, but am also keeping in mind I will likely need full 8 sessions to be satisfied. It also depends on who is doing the laser as well.
Name: C****** S******
Date: 2019-10-14 20:44:58
Rating: 5
Comment: Outstanding experience! Ive been a client of laseraway for more than a year back in L.A. and I want to say that the treatment ive got at this SF location cannot compare with any of the other visits. Janette was simply amazing!!! She was extremely professional and followed my feedback on specific areas. The booking process was spot on! Its a pity I didnt get all the sessions done here! I wouldnt have recommended Laseraway to anyone, considering the L.A. experience. This location completely changed my mind.Thank you.
Name: L**** J**********
Date: 2019-10-13 20:59:41
Rating: 5
Comment: Lovely staff! Wonderful service. I’ve had 3 IPL photofacials, all done by different technitions, and had a wonderful experience each time!
Name: K** P*********
Date: 2019-09-28 00:39:18
Rating: 5
Comment: LaserAway has helped me keep my sanity. Having a relaxing, pretty spa close by that can can help me with my beauty needs means a lot. The people who work there make me feel special. The technicians are all professional, making sure I’m comfortable, understand the procedures as well as being kind and nurturing. The staff is very happy, upbeat and helpful making sure my needs are met. The space is very attractive, clean and comfortable. I just purchased one of LaserAways products which I’m enjoying. A very good experience!
Name: Y****** H*****
Date: 2019-09-19 00:38:29
Rating: 5
Comment: One can always tell when the Clinician does a quick rushed job or when she does a thorough job, Susi is one of the best!
Name: W****** O***
Date: 2019-09-09 23:07:33
Rating: 5
Comment: Been here 2 times now for both tattoo and hair removal and will continue to return. The results have been great!
Name: M******** B***
Date: 2019-08-24 22:41:47
Rating: 5
Comment: Had the best experience here! Came in for a consultation and was able to get booked right after for Botox! Diana was extremely helpful and I can’t wait to comeback!
Name: E**** S****
Date: 2019-08-23 02:11:52
Rating: 5
Comment: Laseraway on union street in San Francisco become one of my all time favorite spots in the city! Im really happy about my results with the Clear & Brillant Facials AND I just cant say enough positive things about their staff - they are such a welcoming team. 5 STARS is not enough
Name: S T
Date: 2019-08-20 23:38:34
Rating: 1
Comment: Their prices are not listed online and after months of requests for an itemized receipt, I was not given one. I was over charged when I only received part of my treatment and told I had agreed to a certain price when I signed up. No legitimate business operates like this. There should be a signed agreement or itemized receipt. Save your time and money and go to a dermatologist or other business. It seems scammy.
Name: A** S****
Date: 2019-07-03 17:04:40
Rating: 2
Comment: My treatment didnt work. I got laser hair removal for my underarms, bikini (brazilian), and face, and it only slightly slowed the growth. I was told I was an ideal candidate since I have light skin and dark hair, but that didnt seem to make a difference. Its also WAY more painful than you might think. Its more painful than getting tattooed, and the laser treatment on my upper lip zapped the nerves in my teeth which was absolutely excruciating and made me unable to finish treatment in that area. The only reason I gave two stars instead of one is that the facility is clean and the staff is kind. Overall, not worth the time, pain, and money.
Name: D**** Y*
Date: 2019-07-02 15:48:20
Rating: 1
Comment: Impossible to change appointment, you need to book 2 months in advance. Weak laser. I dont think i will get rid of my tattoo within 6 treatments ($1000). It takes 5 mins per treatment but its impossible to book. Scam!
Name: K***** H*****
Date: 2018-11-29 18:57:41
Rating: 2
Comment: Please stop accepting new patients when you can not support the current ones!!!! I had an emergency come up and had to cancel my appointment week of and was informed the next available appointment was 6 weeks away and this is how it usually is. Not worth the stress!
Name: J**** B*****
Date: 2018-10-06 15:36:49
Rating: 1
Comment: My biggest complaint is how unprofessional the staff seems. The few nurses that spoke with me had awful bed side manners and there was a clear lack of knowledge around services.
Name: A** A
Date: 2018-10-05 22:18:21
Rating: 1
Comment: Do NOT go to Laser Away! I cannot stress enough how angry I am with this place. First, they said that I have to come for consultation first, even though I told them I’ve been doing laser before. So, I travel all the way from Berkeley. At the consultation they tell me about their equipment etc., which I could easily read online, total waste of my time. Then they make my first appointment after 2 weeks. Again, I travel 2 hours hoping I will finally get the treatment. But then they say that I have to talk to nurse first, who says that I have to get test on a small area because of medications I am on. I told them abt those medications both on the form and in consultation. WHY didn’t you tell me then? Are you kidding meu? Are you playing with people? When I express my dissatisfaction, they say it’s protocol. I ask for a manager or a supervisor, and guess what?! Apparently, there is none. I waste 5 hours each time, and tgey couldn’t care less. Good thing I only bought groupon and not the actual price.
Name: J**** B********
Date: 2018-07-26 00:40:22
Rating: 5
Comment: Love this place. Worth giving a lot of money. Great staff. Happy with my full arm, underarm and bikini laser treatment.
Name: B***** S****
Date: 2018-07-16 01:55:21
Rating: 5
Comment: I am 57 years old and wanted to evenout my skin tone. I decided to have an IPL treatment. It’s only been one week since my first treatment but I can already see that my sun spots and freckles on my face and chest are lighter and lifting!! So happy I decided to get it done. All the staff were friendly and I loved all the nurses at LaserAway!! I have to thank Niesha,Susi, Kristen and Janette! Thank you again!
Name: B****** L***
Date: 2018-02-05 05:15:59
Rating: 1
Comment: Would give the a zero star if I could. First off I purchased a groupon for 3 session and went into their store to redeem it and they straight up lied to me. Told me that they didnt accept them there even though it clearly showed their address on the groupon. After arguing with them for a while they finally relented and accepted it but tried to make me purchase an upgrade to complete the treatment. Once I declined and said I wanted to see what my 3 treatments looked like they were super rude and treated me like a pest. Three session in and done but nothing changed at all. The laser hasnt made any difference. Waste of money and rude liars. Take your business to a place someplace else, this place and company are a joke
Name: B****** S****
Date: 2018-01-12 04:06:49
Rating: 1
Comment: They burned my arm with the laser & on top of that there hair removal packages were WAY overpriced! I saw minimal results. Every appointment I scheduled they had me see a different technician which was very uncomfortable. I suggest you all find something more affordable on Groupon. Read the reviews and do your research on what laser is BEST suited to your skin tone. This was place was horrible I don’t recommend it at all and I’m pretty sure they work for commission up at the front desk.🚫AVOID at all costs your pockets will thank you.
Name: j** f*********
Date: 2018-01-06 21:42:46
Rating: 1
Comment: Do not go here for tattoo removals, I saw hardly any change in my tattoo after 5 treatments and $800. If I could go back I would not have had this done here. I tried Serenity med spa and saw more fading in one treatment with them than in 5 with lazer away. The nurse also told me he’s been helping a lot of people that came from lazer away with the same experience. They charge you for packages of 5 or 10 treaments so theres no going back once you see how minimal the results are. What a scam. My tattoo looks almost the same just baaaarely noticeable difference. Not worth it.
Name: S******* B***
Date: 2017-08-06 00:54:30
Rating: 5
Comment: This place is great - friendly & professional staff, clean environment, quick service. Jeanette, in particular, is awesome!
Name: M*** G
Date: 2017-04-06 02:51:35
Rating: 5
Comment: Such a great experience with Big. I recommend her and lazer away to everybody.
Name: C****** B*******
Date: 2017-04-02 21:28:59
Rating: 1
Comment: The worst mistake that I ever made in my life, not recommended I pay a lot of money for 8 sessions and they never ever have flexible appointments, last treatment was not even effective . Really disappointed .
Name: Z*** N****
Date: 2017-03-30 02:32:01
Rating: 5
Comment: Everyone was very friendly and after my first visit I experienced great results.
Name: E******** A**** (******
Date: 2017-03-28 18:38:35
Rating: 5
Comment: Everyone is really friendly here. The location is clean and not hard to get an appointment.
Name: J****** T*****
Date: 2017-03-28 17:56:00
Rating: 5
Comment: Friendly staff and very quick service, I would recommend this place!
Name: J********* C******
Date: 2017-03-28 14:56:51
Rating: 4
Comment: Overall excellent accomodation, good technicians and friendly staff. I had laser hair removal and the efficacy of treatment is just really hard to beat.I recommend to all my friends to escape from the world of ingrowns and shaving.
Name: K*** C*******
Date: 2017-03-28 14:03:13
Rating: 5
Comment: Laseraway is great! Always so nice and knowledgeable.
Name: O*** S
Date: 2017-03-22 19:25:33
Rating: 5
Comment: Laseraway is a very clean and nice place with warm customer service and great specialists. They have great deals and promotions often too. Would definitely recommend to others!
Name: T*** M******
Date: 2017-03-17 20:44:36
Rating: 5
Comment: Very friendly and professional service; clean facilities
Name: S**** S* D* F****
Date: 2015-12-11 00:29:43
Rating: 5
Comment: Well trained and great customer service.
Name: S***** N*******
Date: 2014-11-14 22:34:50
Rating: 5
Comment: Love the service! Love the treatments! Love the staff!
Name: T****** F*****
Date: 2012-07-16 19:45:53
Rating: 5
Comment: I went to Laser Away to get my first laser hair removal ever! I was completely suprised and blown away. The process was a breeze and now I have super smooth skin. Everyone I met with was extremely friendly and helpful. Ill definitely be going back if it means no more shaving!
×
Name: M**** M***
Date: 2024-07-03 20:31:02
Rating: 5
Comment: The treatment specialist are a game changer! Payton made sure I had all my doubts cover and even more information than needed to make sure the procedure was not only successful but a satisfactory experience all the way from booking to post treatment!