His & Her Hair Goods Co.

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Name: S J
Date: 2023-10-14 14:52:46
Rating: 1
Comment: I have been a long-standing patron of His & Hers for over three decades. I regularly purchase their premium hand-tied hair bundles, each costing close to $500 for a set of eight pieces. Several months ago, I acquired two bundles of hair, and to my disappointment, the quality was subpar. The hair, instead of the expected off-black shade, had a reddish-brown hue, and its texture resembled wire. During the weaving process, my experienced beautician observed tangling issues when removing the hair from its packaging, and the hair proved difficult to comb once integrated into my weave.My beautician, with over 35 years of experience, expressed skepticism about the hair being 100% human or suspecting it contained numerous additives. When I contacted His & Hers to voice my concerns, their response was dismissive, attributing the hairs poor quality to the practices of those whose hair it was sourced from, implying that perms had damaged it. This explanation is unsatisfactory for two primary reasons: first, His & Hers charges exorbitant prices, exceeding $500 for hand-tied bundles, and second, it is essential to uphold American advertising standards, which prohibit the sale of products that do not meet promised quality and standards. Blaming overseas practices for this issue is unacceptable.His & Hers failed to offer any form of refund or alternative resolution, only insisting that overseas individuals damage their hair by seeking to emulate American styles. If this is genuinely the case, His & Hers should cease acquiring damaged hair and marketing it as high-quality. I am now contemplating sending a sample of the hair to a laboratory for testing to verify if it is indeed 100% human hair because it neither appears nor feels like the high-quality hair I previously received from His & Hers. When wet, the hair takes on a wire-like texture, raising suspicions that it may contain synthetic components.I have attached a photograph of the purchased hair to illustrate the reddish-brown hue it displays, despite being advertised as off-black. The hair exhibits qualities such as brittleness, tangling, and shedding that are inconsistent with genuine human hair. This situation is truly disheartening. I will keep you informed about the results of the hair testing.Could anyone kindly provide recommendations for reputable sources of high-quality hair products?

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Name: W**** S*****
Date: 2023-09-18 15:41:44
Rating: 1
Comment: I have bought hair from his and hers on two occasions. After two washes the hair so Tangly shedding matting that my beautician could not wash my hair. This is the worst place to buy hair from. I would give it no stars if I could.

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Name: t**** W
Date: 2023-07-24 03:00:36
Rating: 5
Comment: I have been a customer for 20+ years and i love how helpful and nice the staff is! My orders are always shipped fast and well packaged. Never a bad experience!

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Name: V******* M*****
Date: 2023-07-17 17:14:46
Rating: 1
Comment: Tangly mess.The quality of their hair is horrible. This used to be the go to spot but not anymore. Over priced tangly matted mess. I kept trying to give them a chance because I used to like their hair but all I have done was wasted money.Update. Thank you for responding to my review but there will not be a better experience next time because you have lost a customer. I have brought too much garbage hair from your companyThankfully I found Hair Maiden off of Santa Monica and sepulveda boulevard who sells the best quality hair I have found so far

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Name: P******* A*******
Date: 2023-02-09 19:18:13
Rating: 5
Comment: Hello, Im a customer for many years, and Im very happy for the quality of human hair, and service, thank you His & Her

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Name: C******* J****
Date: 2023-02-09 11:41:18
Rating: 3
Comment: I have been a customer of this company for over 20 years. Yes, most of you are right. The quality has changed post covid dramatically. The hair is not consistent in length, and the hair mats up within two weeks. This would not be a problem if I paid under $100 per 8 ounces. However, I paid between $169-199 per 8 ounces. Where else to go for braiding human hair?

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Name: D*** J****
Date: 2023-01-27 03:50:49
Rating: 5
Comment: Awesome variety, exceptional quality. The best in the West. “Rachel,” in particular, was especially helpful. She was knowledgeable, intuitive, and patient. Because of her, I finally own the finest Deluxe human hair bundle I’ve ever experienced (and I have been searching everywhere). I highly recommend this spot ~ you will luv it.

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Name: S**** P*****
Date: 2022-12-12 14:14:08
Rating: 1
Comment: The worst quality hair I’ve ever bought in my life especially for the price I paid… do mii oh t come here…. You’re better off ordering from Ali express…

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Name: Y***** W*****
Date: 2022-08-02 14:09:59
Rating: 3
Comment: I have been a His and Her customer over 20 years. They USE TO to sell some of the best products out there. But here lately the quality has drastically changed. Hair mats, colors that I have bought for years are inconsistent but the price keeps going up. I hope the company owners are paying attention to these recent posts, your loyal customer base would not lie to you.

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Name: N***** T*****
Date: 2022-07-30 20:47:43
Rating: 5
Comment: Not sure why so many bad reviews. I exclusively buy their sale hair thats supposed to be subpar and it lasts me months! I find their hair to be easier to dye than other brands, it doesnt have weird reactions to colors and dyes true like my actual hair.

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Name: g***** l******
Date: 2022-07-26 05:58:55
Rating: 2
Comment: I have purchased hair for over 25 years from many outlets and this is by FAR the worst experience ever. I gave 2 * as it was nice when put in. It went downhill from there. It is as though I have knotted dreads. I know how to care for and maintain human hair and this is NOT the answer!!!! Never Again!!!!

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Name: B****** B
Date: 2022-06-27 09:23:51
Rating: 1
Comment: I have not brought his and hers hair since the 80s its still bad!! The hair does not act like 100% human hair!! It has some type of coding on it! Its awful!! I have learned my lesson!!

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Name: B****** M******
Date: 2022-06-02 23:56:20
Rating: 1
Comment: So I bought the beats for attach the extensions and they are breaking!When I got on the phone with the lady from the store she asked for receipt and I just bought it today!And the lady tried to tell me that I used wrong toll!Ridiculous!

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Name: M***** M***
Date: 2022-05-03 15:55:19
Rating: 5
Comment: Great hair friendly service.

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Name: h************
Date: 2021-12-07 05:29:12
Rating: 5
Comment: Thank you for the unexpected resolution to my complaints. I appreciate it and will happily continue doing business and referring your company.

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Name: K****
Date: 2021-08-05 23:25:12
Rating: 2
Comment: Be careful when purchasing hair at this place. I purchased a $400. Bundle of hair and theres no way thats human hair as d girl stated. This hair runs black water when wet and tangles up so badly. I am so disappointed.

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Name: V********
Date: 2021-05-27 21:16:24
Rating: 1
Comment: Not Black owned.

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Name: P******** F*********
Date: 2021-04-07 21:23:32
Rating: 5
Comment: This is my Go To place...have been shopping here since 1989. Vita is by far their nicest, most efficient, helpful, hardworking employee I have dealt with over the years! She is kind amd caring and I can’t say enough good things about her. Thank you His and Hers!!!!

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Name: B***** R****
Date: 2020-08-31 22:18:06
Rating: 2
Comment: I would not buy hair from this place. I have had various types of hair extensions installed in the last 10 years. The Cuticle French Bodywave Extensions are by far the poorest quality and thinnest. I usually only need about 130 bundles in my hair for length and volume. These extensions were suppose to be wavy to match my hair as well but wound up looking straight, thin, shaggy, extremely dry and horribly tangled!!! I had to make a second trip to pick up 80 more pieces just in case the volume was still short. Ultimately, I was left with a mushroom-like volume on my hair making it obvious I have hair extensions even when they were blended in as best as possible with the now over 200 bundles. The only good thing was that the color matched perfectly as one of the staff members assisted during my visit and was very helpful. The hair extension specialist who installed the extensions said I could keep the hair in for a few months but sadly I will end up removing them after only a month. Biggest waste of money I have invested in myself!! I am so disappointed!!

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Name: T****
Date: 2020-08-17 20:00:20
Rating: 5
Comment: Great service, especially so with the disruption of business due to the current pandemic. While in LA I needed to purchase some hair to repair Dread locs. I thought the store was open and went there, only to find out, open for Parking Lot Pick ups only. I was happy that I could have called and placed the order right there, a salesperson took my order, came out and gave me the hair, very friendly and professional.

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Name: L**** O***
Date: 2020-08-13 22:28:44
Rating: 3
Comment: I bought a mink/human hair weaving bundle. This hair is HORRIBLE As it was being installed the stylist had trouble combing it. Not like 100% human steer clear of this hair

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Name: S*** U**********
Date: 2020-08-08 00:54:42
Rating: 5
Comment: So... alI I can say is thank you again His & Her Hair. Im never disappointed. Remember ladies, and men... you pay for what you get. Quality isnt cheap, but at the same time i find hidden gems her all the time!

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Name: R**** R******
Date: 2020-07-16 15:54:43
Rating: 5
Comment: Love this place

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Name: P***** R***
Date: 2020-05-27 17:32:22
Rating: 2
Comment: Over priced for poor quality. The sales are overpriced as well. The people that work there are know absolutely nothing about hair because they dont purchase hair. Hire more knowledgeable people! That buy human hair.

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Name: _****** J****
Date: 2020-05-27 12:33:58
Rating: 1
Comment: I have emailed this about the quality of the hair that I have received and I did not order the reduced priced hair. Still no one has reached out to me.I have been ordering hair from this company since 2005 from a salon that I go to and order the hair off the site myself from time to time.I have order 2 packs of 20” hair and made it into a wig. I have only worn the hair a few times, 7 the max.I have not colored or added any product to the hair and with in 10 minutes the hair is extremely tangled.This is my normal order and texture that I alway purchase. I am very familiar with this texture and this product does not meet the standards of this company. With the price the price that I have paid for this hair I expect the quality to exceed expectations or better.

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Name: B****** R****
Date: 2020-04-29 02:40:18
Rating: 5
Comment: Okay place great customer service

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Name: D***** W*****
Date: 2020-04-25 18:24:10
Rating: 5
Comment: I have tried EVERY extension company out there trying to find the very best hair and this is my go to place for the BEST QUALITY HAIR EXTENSIONS AVAILABLE! SERIOUSLY, you cant get any better than their cuticle hand tied hair. I will order from this company forever! Love it!!

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Name: M***** Q****
Date: 2020-03-07 12:30:40
Rating: 2
Comment: In May 2019 bought a full lace Indian Remy wig, and when I first got it, everything was fine, it had a bounce to it and it combed right through. Fast forward to now, the wig hair shed every single day and it’s getting frustrating because I didn’t know that this wig was going to give out in a short period of time. I’ll never buy from them again. They did have friendly customer service though.

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Name: J** A**
Date: 2020-02-08 19:19:55
Rating: 5
Comment: They what I needed for wug making.

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Name: E****** A***********
Date: 2020-02-05 21:20:01
Rating: 5
Comment: Graet costumer service,and a awesome selections of hair from colors and length for every personal needs...

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Name: T**** W****
Date: 2019-12-08 00:43:18
Rating: 5
Comment: Have patronized this store for many many years. Very nice people.

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Name: D***** S******* (***** B*********
Date: 2019-11-29 05:06:10
Rating: 1
Comment: Found what I was looking for but way too expensive. Great parking service was lousy, bunch of men who dont wear wigs assisting not enough space to try on despite the size of the store. Used to be best place in town now worst place in town, not worth the drive for $500.00 non-refundable, no brand, house made wig, but it was cute and what I was looking for. Inspired me to make my own

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Name: K****** M********
Date: 2019-11-13 20:21:26
Rating: 1
Comment: I paid almost $500 for 2 bundles of Italian Mink hair. When I had the hair installed it began to mat on the first day. I had to carry a wig brush to brush it constantly. When I did brush it the hair shed a great deal. I ended up taking the hair out after 3 days because it was too challenging to keep from matting. I will NEVER shop here again for hair. Buyer Beware!!!!

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Name: l****** v***
Date: 2019-09-26 05:55:23
Rating: 4
Comment: Satisfied with what I bought

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Name: B******* O*****
Date: 2019-09-25 11:18:13
Rating: 4
Comment: Highly professional staff. Excellent products

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Name: L*** P*****
Date: 2019-09-24 00:16:56
Rating: 2
Comment: I have continued to order hair throughout the years from His and Her even though the price has almost doubled! I received two bundles of the correct hair and one of the wrong one... I called them to exchange and they want to charge me a restocking fee and I would have to pay for shipping both ways, to them and back although it is an exchange! Are you serious? Amazon would have no business if this was the case! The hair is not worth the initial cost much less exchanging with a cost of almost and additional $50. I will not order it anymore online! Never!

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Name: S***** S*******
Date: 2019-09-05 20:05:31
Rating: 5
Comment: I love this place ... hair hair hair everywhere 100% human! Excellent price real human hair for cheap price but great quality!

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Name: F**** K*****
Date: 2019-09-01 00:42:17
Rating: 4
Comment: Extremely nice sales girl. She went beyond her job duty to find a extension for me.Loved it.

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Name: L********* P*****
Date: 2019-08-29 14:17:44
Rating: 5
Comment: Reasonable Prices And Great Selections

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Name: K****** M*********
Date: 2019-08-25 17:52:06
Rating: 1
Comment: I paid $479 for two bundles of hair and it is the worst hair I have ever purchased. I don’t believe it is 100% human hair. It tangles at least 20 times each day and it sheds like crazy. The hair also pokes through clothes and irritates my skin. Do not buy from here.

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Name: D** D****
Date: 2019-08-17 19:49:29
Rating: 5
Comment: The staff is so friendly. And if what you need is out of stock they will order it for you and text you when it arrives.

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Name: W****** P***
Date: 2019-08-17 14:47:02
Rating: 5
Comment: I love this place! I have been a loyal customer for over 30 years!

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Name: W*** E*** A****************
Date: 2019-06-28 14:57:08
Rating: 5
Comment: I love the variety 👌 of their products

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Name: R***** P*****
Date: 2019-06-26 20:41:58
Rating: 2
Comment: They dont know what a wave cap is 🤷🏾‍♂️

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Name: S********
Date: 2019-06-25 02:03:56
Rating: 5
Comment: Excellent excellent excellent service

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Name: N***** P*****
Date: 2019-06-01 03:47:24
Rating: 1
Comment: I was not impressed

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Name: G************** D*********
Date: 2019-04-19 00:59:30
Rating: 5
Comment: I really love their hair. I needed loc repair and their hair is light, fluffy, afro human hair that works really well with my hair texture

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Name: P****** W******
Date: 2019-04-13 23:15:28
Rating: 5
Comment: Great hair selection.

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Name: j** o* l**
Date: 2019-04-12 22:28:22
Rating: 3
Comment: I sometimes go and buy wig extensions, and they dont even show that its human hair, so I love it.

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Name: T* A**
Date: 2019-03-12 06:53:56
Rating: 1
Comment: I used to order the Italian Mink at a reasonable price. The prices theyre charging now is just ridiculous. You can definitely find the same quality of hair at a cheaper price.

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Name: L******* M****
Date: 2019-03-10 01:52:42
Rating: 5
Comment: Kathleens the best!

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Name: R C*****
Date: 2019-03-06 00:04:30
Rating: 5
Comment: Great selections, fair prices, professional and respectful sales persons. Really good first time wig shopping experience.

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Name: D*** J****
Date: 2019-02-23 22:49:49
Rating: 5
Comment: Dear World,This is the BEST day ever! And ... I owe it all to “Salvador!” When I walked into the store, everyone was nice. But Salvador in particular, greeted me with a radiant smile and asked if he could be of any assistance. At first I said, “no, I just want to look!” Like radar, he could sense my frustration/confusion and kindly asked again if he could help. With patience, knowledge, and genuine intuition, he was able to provide me with amazing options. In fact, because of Salvador, I walked out of the store with the best “Brazilian hair product” imaginable! This young man went the extra mile and also threw in that “personal touch” that made this old girl feel special.I am home now, so happy and want to shout out to the world! Soooo, If you are reading this and have searched “everywhere” to find exceptional quality, selection, and price, check out: “His and Her Hair Goods Co.” You’ll be glad ya did!!! Peace and love!

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Name: L***** S****
Date: 2019-02-23 20:53:53
Rating: 1
Comment: I used to love His and Hers, . however they have gotten down hill and so dry and tangled,.. iam not sure they are cutting corners but it can be half synthetic and human hair ....or low quality human hair they carry now . and they want $$$$$$$$, ..NOTHING DOING anymore .. . i like human and buy human hair becuse iam allergic to synthetic hair leave me itchy when rubs my back and feel itchy on my skin so harsh .. not cool !!!, ..and I KNOW THE DIFFERENCES !!! human hair test, .. you burn a little hair and they turn ashes, ..human hair burns straight away . wear synthetic hair take a while to burn and just melts curls in like melted plastic that it is .. iam very disappointed with HAH hair so much and i am starting to buy better hair and cheaper at Amazon and Different vender with way better quality human hair that is 100% unprocessed, ..

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Name: N****** W*******
Date: 2019-02-23 02:33:53
Rating: 5
Comment: Great salon, with a super professional hair stylist named Romana M. If you wanna get Queen Bee treatment/and HAIR call the shop, and ask for Romana!

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Name: P******* M*****
Date: 2019-02-22 00:02:33
Rating: 3
Comment: Ive shopped here for years and plan to continue. However, shoppers should be aware when you purchase a wig with lace, when you accept the salespersons offer to trim the lace for you, you are forfeiting your right to return the wig. Please be aware. They are not just offering a nice service.

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Name: j**** A*****
Date: 2019-02-17 12:01:37
Rating: 5
Comment: Good

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Name: J*** B*****
Date: 2019-02-08 21:50:53
Rating: 5
Comment: Great customer service

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Name: M**** G******
Date: 2018-12-13 07:21:05
Rating: 3
Comment: Okay

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Name: M** C*
Date: 2018-12-03 02:08:15
Rating: 5
Comment: Very friendly staff and really helpfulEasy to exchange the product.

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Name: m****************
Date: 2018-11-13 16:28:09
Rating: 2
Comment: UPDATE: I originally viewed my entire experience with His and Hers Hair with complete distrust as I thought the practices seemed fraudulent and predatory. Now I am not sure if the miscommunication throughout the process was intentional or not. I am happy now that I just received a receipt for my refund from the company. All in all, I was not a fan of the product that I received. The stylist who recommended them to me even determined that the hair that I got was not of the quality she associated with this company and did not seem to be human hair. Maybe there is some inconsistency. Personally, I won’t try again. Final communications with company reps was much more productive, helpful and clear than earlier communication.Former Review:I am waiting for refund for returned merchandise.- Charged about $350 for what was supposed to be human hair- Received synthetic hair, confirmed by salon professionals- His and Her quoted restocking fee and return shipping charges- Filed dispute with credit card company as charges to return faulty merchandise were unreasonable- His and Her agrees to waive restocking fee, but refuses to pay for shipping- His and Her sends UPS to pick up item without providing notice that they have changed their mind and will pay for shipping- UPS pick-up is missed because the shipping address was not my personal address and I had not been told the pick up would be made- After clarifying arrangements, merchandise is returned to His and Hers- His and Hers reports to credit card company that I did not return the item- Item was returned over two months ago; Refund still has not been made to my account

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Name: C****** A*******
Date: 2018-11-09 00:29:16
Rating: 1
Comment: I buy thing that I am not satisfied cost me money and the material is not really good

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Name: K***** B******
Date: 2018-10-23 01:07:53
Rating: 5
Comment: I brought 4 of my wigs with them and they were very helpful and polite and always answered my many questions, ill be back

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Name: m******
Date: 2018-09-14 02:26:45
Rating: 1
Comment: I’ve been using this company for over 15yrs and I’ve seen the quality of the hair change for the worse, the quality is just not as consistent as it was before. I just ordered some blonde wavy hair (overnight) for a client, considering that it’s really hard to find a tight deep wave in blonde, I ordered from this place! SMH, IT IS HORRIBLE!! Now, I am very aware that it takes a lot to process hair to be blonde but before I could even unravel it and put it on my client, it was shedding! Once I put it on client, it immediately started to tangle! This was such an inconvenience for my client and I bc she’s going on a vacation and there is no way she can go out of town with this horrible hair!

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Name: N*** A****
Date: 2018-09-10 18:26:52
Rating: 1
Comment: Im sorry I ordered anything from this company. The customer service is the most ineffective Ive ever experienced.

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Name: A** A******
Date: 2018-08-27 17:51:01
Rating: 2
Comment: Too expensive

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Name: L*** B************
Date: 2018-08-16 22:32:50
Rating: 4
Comment: Hair goods are a bit pricey but a better selection than most places in the LA area.

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Name: I*****
Date: 2018-07-31 22:10:27
Rating: 5
Comment: I love His & Hers hair. They are easy to locate on Wilshire Blvd. right on the corner. Parking is in the back of the store which isnt very far from the entrance. When you walk in the store, there is hair galore (everywhere you look). They have a wonderful supply of human hair products which is all I ever purchase. No synthetics for me. I wish I could say their prices are reasonable but I cant. They are very expensive. Fortunately, they usually have hair that they discount because it has been sitting in their inventory to long or as they say, it doesnt meet their standards. But I have inspected this discounted hair and it is always above average quality to me. Its actually a whole lot better that the hair Ive purchased fro Ali Express and other quote, end-quote hair companies. theyre hair is in the same price range as Magic Hair Company and Jace Beauty hair. Enough about price. They also have a nice verity of wig making tools which include lace, monofiliment lace, ventilation needles and holders (this is where I purchased mine), wigs, videos and much more. They always have sales bins at the entrance of the store with all this hair and other tools. There are a lot of good deals in those bins if you are patient enough to wade through the large supply. I believe they also do hair there as well. The store is clean and there are many representatives there to assist you. Of course, I have to get the new girl who made it obvious that she really didnt know what she was doing. I purchased 3 bundles of the French refine cuticle hair at 22 inches because I am making a 360 closure and I needed the long length to cut off the weft and ventilate the lace of the closure. I also purchased C shaped sewing needles, nylon thread, several sized Asian ventilating needles and a holder. Its probably much less expensive to purchase some of these items on Ali Express but I figured Id purchase them while I was there because I didnt want to wait for shipping. Yes, I would definitely recommend His & Hers to anyone. They have great products, a proven track record (theyve been there for over 30 years and I know this for a fact because thats how ling Ive been going there. I love this hair store. Oh, and the only reason I gave them 4 stars is because they are expensive.

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Name: B****** B******
Date: 2018-07-06 01:43:07
Rating: 3
Comment: Nice people.

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Name: D**** A*******
Date: 2018-06-18 04:42:02
Rating: 5
Comment: I dont care I have to drive all the way from woodland hills to the store on Wilshire Blvd, they have everything I need from hair extensions to the most beautiful human hair lace front wigs.I highly recommend it!!!

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Name: M****** W****************
Date: 2018-06-17 14:33:50
Rating: 5
Comment: If you are going to buy hair there people are extremely knowledgeable. They let you take your time when making a purchase and will let you open a pack of hair to touch it. I will definitely be back soon.

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Name: D****** M****
Date: 2018-06-06 19:36:47
Rating: 5
Comment: I have been ordering hair from them for a number of years and I love the quality. of hair

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Name: E**** A********
Date: 2018-06-06 08:27:38
Rating: 5
Comment: Im a long time customer. These people treat you like family. Great customer service. Shirley is the best cosmetologist!

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Name: S*****
Date: 2018-06-01 17:46:18
Rating: 5
Comment: This place has a lot of variety, especially in terms of price. Because e of all of the sales,the price ranges from 99 cents to 2500.

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Name: C*** D******
Date: 2018-05-13 18:46:21
Rating: 5
Comment: Stopped by the store after ordering online for years. Great service team. Ive never been disappointed thus far. Even more impressed with service and hair quality choices. Honest staff.

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Name: P******* D***** A****
Date: 2018-05-06 08:11:23
Rating: 5
Comment: Visited from London and a mate took me there. The sales staffs are amazing, especially a young guy that helped me choose a wig. They are very patient! Good work guys and ladies!

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Name: S****** I* W******* Y**
Date: 2018-04-25 21:57:42
Rating: 4
Comment: Great place to change your mood and your look.

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Name: K*** A*****
Date: 2018-03-20 18:32:16
Rating: 2
Comment: Korean owned, cant return after purchase even though tags are on. Is it really human hair, how can one tell!! Is there a test??

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Name: C** C*****
Date: 2018-03-20 17:02:01
Rating: 5
Comment: Nice selection of products...

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Name: l****** g******
Date: 2018-02-25 05:48:42
Rating: 5
Comment: I Love Doing Hair Here My Hair Clients Love my WORK Ive dome for yhem & THAT WHAT keeps me Working HERE.! See you all soon in My Chair

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Name: D****** L**
Date: 2018-02-24 03:15:48
Rating: 5
Comment: Ok

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Name: c**** w******
Date: 2018-02-15 02:10:40
Rating: 5
Comment: Sales Associates are very patient and helpful. Huge selection of wigs, extensions, etc.

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Name: S***** P***
Date: 2018-02-02 01:08:45
Rating: 2
Comment: Very limited selections considering the size of the store. Somewhat disappointed.

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Name: B***** 2***
Date: 2018-01-09 02:44:06
Rating: 5
Comment: They have a product for hair prostheses, very good, but the cheap glues dont work as well as the others, ask them to give you the best.

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Name: D*** C*******
Date: 2018-01-05 22:32:05
Rating: 4
Comment: I always get answers two questions I have to get the hair thats right now out of stock. But once it comes back in stock Steven will call me

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Name: C******* J******
Date: 2017-12-30 21:00:04
Rating: 1
Comment: Not for black women- overly expensive

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Name: p**** s*****
Date: 2017-11-21 10:25:31
Rating: 5
Comment: Excellent!!!

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Name: P******* C******
Date: 2017-09-17 19:34:37
Rating: 5
Comment: Ive purchased human hair for twists many times. Prices are great!! I pay twice the price for less hair in the DC area.

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Name: R******* H*********
Date: 2017-08-27 17:17:07
Rating: 1
Comment: I have been ordering from this place for years but the quality lately is very bad!!!!! Ordering the mink and expensive hair was a luxury I sometimes splurged on but I could always order the regular if I couldnt afford the good stuff. That seems to no longer be an option. If Im forced to order the good stuff then this company has a lot of competition out there. #BUYBLACK

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Name: A***** B*****
Date: 2017-07-14 15:33:31
Rating: 5
Comment: Great hair love this store

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Name: S***** P******
Date: 2017-06-27 17:38:41
Rating: 5
Comment: The best all human hair

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Name: J*******
Date: 2017-06-26 16:39:43
Rating: 5
Comment: Ive been wearing extensions for over 20 years. Ive had many excellent types of hair, Good Hair and Poor quality hair. His and Her Hair has EXCELLENT HAIR as well as custom full lace wigs that looks real. Susie is the BEST EVER!!! Shes very helpful in every way & very professional as well as all of their employees and this I very much like and appreciate!

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Name: C*** A**
Date: 2017-05-22 02:43:23
Rating: 5
Comment: So many unique products, stylists on site & will custom cut &fit any hair piece or wig.

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Name: V***** H********
Date: 2017-05-19 15:52:30
Rating: 5
Comment: Susie at his and her hair donated hair for the homeless and I am in all with her I love her and I also purchase hair from her business might for myself I just wanted to thank Susan for all the hair that she donated for the homeless

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Name: m*** f*****
Date: 2017-05-12 15:26:18
Rating: 3
Comment: Mmm🤔not everything is 100% Original

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Name: V***** H********
Date: 2017-03-31 12:22:33
Rating: 5
Comment: Thank you to Miss Susie wonderful person who helped the homeless and help people who are you need thank you very professional and very last Lady

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Name: D**** D******
Date: 2017-02-04 17:34:24
Rating: 1
Comment: I was having my weaves done there for years. I trusted them. I have discoid lupus and I wanted hair. They would do the take down and then weave it again. I always had an appointment. They never deep conditioned my hair or told me I should. They sprayed alcohol in my hair saying it was good for it. I feel extra stupid for allowing that. I had to hold the braid (tracks) because it hurt so badly. Didnt know they were causing traction alopecia. One Saturday a walk in came I and she was prioritized. They knew they were fired that day.I went to a different stylist. She deep conditioned my hair, braided it for the tracks with no itch or pain. My hair started to grow.

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Name: G********* S****
Date: 2016-12-16 09:04:25
Rating: 5
Comment: They had great pricing better than nearby competitor and the length of hair I needed! Perfect!

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Name: D* G***
Date: 2016-01-29 02:36:49
Rating: 3
Comment: I purchased the Hair Couture weft. It was tangling and did not match the quality of other Hair Couture products that Ive purchased. The packaging contained spelling and grammatical errors like a chinese counterfeit. When I notified them, they did provide a partial refund. Be careful before applying the hair and be absolutely sure that it is what you expect before install to ensure a full refund.

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Name: S*** R*****
Date: 2015-11-19 23:01:32
Rating: 1
Comment: This is the poorest quality of hair that Ive ever seen in my life. The only reason I came here was because I needed a closure for an event the next day, but realistically if you want good quality hair just go to Paulines. They dont have closures there though and thats why I came here. Ive bought hair from all over, including this place now. These folks didnt even know what kind of hair they were selling. The place looks like a human hair warehouse and the workers seem to behave as such, not experts but more like worker bees just shuffling hair. This place is mediocre at best. Spend your money elsewhere folks. Update: Hair was taken back for a refund (I just couldnt do it) and I was offered my refund by check because I paid with cash. No problem here, but a 10% service charge? Yeah, now Im pissed. So not only was I given poor quality hair made in China, but on top of it, Im getting charged for it? I dont care for that. Needless to say, I for obvious reasons, wont be back.

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Name: R******
Date: 2015-04-11 01:11:20
Rating: 5
Comment: Love the quality of this hair. Ive used this hair at least 3 times and its still good. Always getting compliments. I wear a full weave.

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Name: T**** L***
Date: 2015-03-23 17:55:33
Rating: 1
Comment: I ordered a wig online. I paid $79 for a synthetic wig! Got the wig and it didnt look nothing like what it looked online. I should not have paid that much for a synthetic wit to begin with but I didnt have a back up and needed something immediately. The wig had loose curls and didnt have the look of tight curls shown on the website. I am sooooo disappointed with the quality and what I received. I will NOT be purchasing from the EVER again!!!

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Name: L*** B
Date: 2014-12-17 21:52:28
Rating: 5
Comment: Great product and very reliable service. They called 10 minutes after I placed my order to clarify some mismatch. Very satisfying experience I wish all my online shopping would be that easy.

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Name: J***** F********
Date: 2014-03-12 20:06:39
Rating: 5
Comment: The VERY BEST HAIR!!! i will always shop with them!

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Name: B***** A******
Date: 2014-01-28 16:00:35
Rating: 1
Comment: This company is not good they will lie and take your money.I have had several bad experiences with them all their fault.1.) Hair Extensions were sold to me with bad clue, they fell out2.) Hair Extensions were sold to me and were dramatically smaller in size throwing off the amount I would normally purchase3.) Hair Extensions were poor quality verse other orders that were good quality4.) Customer Service lies and calls your complaints crazy stating they never have issues- but Yelp say 26 people hate them and have the same issues I have had5.) Credit Card fraud- they keep your CC# and charge charge charge I have a $600.00 unauthorized amount I am disputing.6.) If you use them for your hair purchase you will have the same experience as me and 26 other unhappy people across the country!

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Name: K*** G****
Date: 2012-10-03 18:26:31
Rating: 5
Comment: Great prices and Awesome hair selection . As a salon owner at Vip LA Hair Studios i recommend my clients to order their hair. Very polite and kind !