HAIR - Beauty Supply & full Service Salon Extension Bar
address: 2780 Cabot Dr suite 5-145, Corona, CA 92883, United States
Phone: +1 951-427-4083
services: From the business: Small business,
Service options: In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Planning: Quick visit,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Phone: +1 951-427-4083
services: From the business: Small business,
Service options: In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Planning: Quick visit,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
category: Beauty supply store, Hair extension technician, Hair extensions supplier, Hair replacement service, Hair salon, Wig shop
rayting: 3
site: http://haircorona.com/
worktime:
rayting: 3
site: http://haircorona.com/
worktime:
| Day | Time |
|---|---|
| Monday | 10:30 AM–6 PM |
| Tuesday | 10:30 AM–6 PM |
| Wednesday | 10:30 AM–6 PM |
| Thursday | 10:30 AM–6 PM |
| Friday | 10:30 AM–6 PM |
| Saturday | 10:30 AM–6 PM |
| Sunday | 11 AM–4 PM |
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Name: D******* H*****
Date: 2022-09-10 20:53:59
Rating: 1
Comment: Blair, the owner of the salon, is pleasant up until you express concerns with her work. As many of the reviews on yelp state, Blair is unprofessional, immature, and distasteful when it comes to addressing client concerns and coming to a resolution. I came into the salon to make an appointment for hair color, a hair cut and a hair press. I showed Blair a picture of the color I was hoping to achieve and let her know I was going to be ordering hair extensions and wanted my hair color to match. She explained to me that she felt my hair color was already the same color I was trying to achieve and I explained to her that my hair color was more of an ashy light brown and I wanted a darker warm toned chocolate brown. She confirmed that was something she could do and we set up an appointment. On the day of my appointment, I brought in a sample piece of the extensions I ordered for color reference. She stated again that she believes my natural hair color was the same color. I told her yet again that I believe my hair color is an ash tone and the extensions are a warm tone. She proceeded to choose the color without showing me for concurrence. The entire service lasted roughly 2 hours, which was expected. Towards the end, you could tell that Blair was running behind with the next client coming in and she still didnt have lunch. She then started rushing on pressing my hair, leaving the finished results pretty subpar. My hair is pretty damaged in the front, but you could tell she was running out of time and did not have any interest in really styling it. The entire service cost over $150 for a Rinse hair color, protein treatment, and a hair trim (not a cut and style). When I got home I did a color match of the hair extensions and the color she put in my hair did not match the extensions at all, which was the primary reason for the salon visit. I gave her a call and told her that the color did not match the extensions and when can I come in to get it corrected. She immediately got defensive and again mentioned that there was nothing I could do to get to the color I wanted because my hair color was already that color. She stated my hair color was ashy brown and if Blair thinks ashy brown is the same as warm chocolate brown, then she either fell asleep in cosmo school or is color blind. During the service multiple times I told her I believe the extensions were warm brown and she chose a cool tone brown. She told me the only day she would be able to have me come in was on Tuesday which I explained to her that I work weekdays and work about 50 miles away so there would be no way I could make it on Tuesday. She explained that after that she will be out of state for 2 weeks and there would be nothing that could be done. I asked if anyone else would be able to correct it in the salon and she said no. The entire call she had a passive aggressive tone and demeanor with an unwillingness to compromise. She then said that she wasnt going to talk to me and felt uncomfortable because I was upset and ended the call. Before booking color with Blair, check out her color judgment call in the picture I included and trust the 1 star reviews on yelp. And since Blair has so much unsolicited advice to give about how I shouldnt have purchased hair extensions before getting my hair color, heres some advice for you to chew on; Your customers opinions matter and going above and beyond goes a long way and can speak volumes when it comes to customer retention. A poor attitude and lack of compromise wont get you long term clientele, sweetheart.
Name: V****** R***
Date: 2024-04-13 22:44:12
Rating: 1
Comment: I paid for a gait topper and it took 6 weeks for it to get to me. When it arrived she told me she would color it similar to my haircolor and it took two more weeks for that. I went in to see it and it was not the color of my hair then she said that I had told her I wanted it darker which I never had Said. She was rude, unprofessional and Ill never ho back. Definitely do not recommend this place!