Fontana Optometric Group
address: 8381 Juniper Ave #100, Fontana, CA 92335, United States
Phone: +1 909-350-1524
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Toilets,
Planning: Appointment required, Accepts new patients, Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Phone: +1 909-350-1524
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Toilets,
Planning: Appointment required, Accepts new patients, Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
category: Doctor, Contact lenses supplier, Optometrist, Eye care center, Medical Center, Optician, Sunglasses store, Wellness center
rayting: 4.8
site: http://fog2020.com/
worktime:
rayting: 4.8
site: http://fog2020.com/
worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–12 PM-1:30–6 PM |
| Tuesday | 9 AM–12 PM-1:30–6 PM |
| Wednesday | 9 AM–12 PM-1:30–6 PM |
| Thursday | 9 AM–12 PM-1:30–6 PM |
| Friday | 9 AM–12 PM-1:30–6 PM |
| Saturday | 9 AM–2 PM |
| Sunday | Closed |
Name: f* m***
Date: 2024-06-14 13:22:36
Rating: 1
Comment: I was a customer for 8 years at this place, Dr, Grey very amazing but the Front desk very unprofessional and very unorganized, I wont come back at this place because at my last appointment, I found out they red flagged me for something I didnt even do and know, and they lie about me, saying I did something when I didnt, and a few more stuffs... bad experience ever. I dont recommend this place at all
Name: I***** M*******
Date: 2024-06-04 17:24:50
Rating: 5
Comment: Great Service and very timely
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Name: P**** g
Date: 2024-05-30 15:10:43
Rating: 5
Comment: Very caring, understanding and professional
Name: S******** v******
Date: 2024-05-14 23:29:42
Rating: 5
Comment: Thanks to Fontana Optometric Staff I appreciate everyone for such LOVING CARE. Beautiful experience 💞💞💞💞💞💞💞💞💞💞💞
Name: N**** Q***
Date: 2024-04-19 16:06:24
Rating: 5
Comment: I been a patient for years, reasonable price. Friendly staff and ALL doctors are amazing!
Name: J******* O****
Date: 2024-04-12 01:14:00
Rating: 2
Comment: Ive been coming here since I was a child. Never a bad experience... until today.My doctor was amazing. The receptionist was so friendly and helpful.The assistant that was supposed to help me pick out glasses was the worse person I have ever encountered.I dont know if you were tired BETTY, as someone who has NEVER needed glasses and just found out that they eye sight is declining, it would be nice if you acted like you cared even A LITTLE BIT about your job.Picked glasses is freaken stressful. You have to wear them on your face so you HAVE to like them. Randomly pointing at places and being like you can look at those. And then just sit there with a stank face, play with your hair AND talk bad about me with your coworkers, really made my experience horrible.Not once did she try to help me. Im just shocked at the level of idc she showed. Just wow.
Name: J*** M***** c********
Date: 2024-03-30 15:11:00
Rating: 5
Comment: They have a very good customer service, the doctor explain to you every question you have they make you feel comfortable..
Name: S**** C*****
Date: 2024-03-12 15:09:39
Rating: 5
Comment: Very professional and knowledgeable staff.
Name: S***** O****
Date: 2024-03-11 15:04:34
Rating: 5
Comment: Friendly & helpful staff
Name: J****** M*****
Date: 2024-03-08 16:07:47
Rating: 5
Comment: Very good Doctor and great staff. Very friendly and helpful.
Name: M******* B********
Date: 2024-03-04 23:24:28
Rating: 5
Comment: Staff and Ophthalmologist are all very personable and take the time to listen and respond to questions. They take pride in providing education to ensure you understand the importance of maintaining optimal eye health.
Name: M***** G*****
Date: 2024-02-28 16:09:32
Rating: 5
Comment: Friendly, Clean, Informative and Efficient.
Name: R****
Date: 2024-02-23 17:55:30
Rating: 5
Comment: Very good work, nice people. Betty specifically who helped me, was very kind and patient.
Name: L****** R********
Date: 2024-02-21 16:19:02
Rating: 5
Comment: I have been going there for years!!! Staff is super friendly and doctors explain everything in detail
Name: D** S***********
Date: 2024-02-17 18:03:24
Rating: 5
Comment: Office visit/exam review - It went Perfect with no exceptions. Start to finish, the building exterior & interior is modern spacious and well maintained. My appointment was met on time and I was escorted into one of the exam rooms shortly after arrival. The entire staff was articulate, knowledgeable and efficient without being sterile or robotic. They were dressed processionally and well groomed. The exam rooms appear to implement the most modern up-to-date equipment. Definitely different than my previous exam at another optometry center. The eye exam itself was very thorough. Dr Grono took her time and explained my results in detail. She is amazing! Gaby, who assisted me in picking out my frames, was not pushy or leading. She asked questions regarding my needs and preferences then assisted me in picking out frames and lenses that would best fit my needs & lifestyle. I would highly recommend Fontana Optometric Group.
Name: E**** B*********
Date: 2024-02-16 16:19:04
Rating: 5
Comment: Great friendly environment :)
Name: J**** H********
Date: 2024-02-10 16:06:35
Rating: 5
Comment: Very professional in all aspects.
Name: H******** M*****
Date: 2024-02-06 16:08:21
Rating: 5
Comment: Nice experience, everything was excellent thanks to De Sanchez and thanks to Betty the best of the best
Name: P**** A******
Date: 2024-01-26 18:25:55
Rating: 5
Comment: Great place to take care of your eyes very professional staff
Name: R*** R***
Date: 2024-01-26 17:22:22
Rating: 5
Comment: Always professional and on time.
Name: E***** M*****
Date: 2024-01-25 17:03:31
Rating: 5
Comment: Very kind staff and answered all questions I had. Work well with my insurance
Name: C***** J******
Date: 2024-01-19 22:01:37
Rating: 5
Comment: Awesome and friendly staff. Recommend for the family.
Name: s****** c*********
Date: 2024-01-11 21:04:32
Rating: 5
Comment: I literally just left and Dr. Adriana was absolutely incredible! She was knowledgeable, informative, and sweet. Not only did she care about the health of my eyes but took time to get to know me personally and I really appreciated that. The ladies upfront who assisted with my frames were also very sweet and easy to communicate with. I had to bring my two year old with me (highly do not recommend) but the staff was understanding and patient with me. I have already recommended this office to 3 people within 30minutes of leaving.They also had a very large selection of frames at different price ranges. They were quick and thorough!
Name: K** J******
Date: 2023-12-06 17:18:28
Rating: 5
Comment: I am new to Fontana and I researched this place, read the reviews and decided to make an appointment. I was 100% satisfied. Everyone was friendly and Dr. Grey was amazing. They had the latest and greatest equipment and my exam was very thorough. They had a nice selection of brand name glasses. I would recommend this place to family and friends.
Name: D**** A*****
Date: 2023-11-27 17:28:23
Rating: 5
Comment: Been going here for 3 years and im NEVER disappointed.The care and customer service is second to none.I get the answers that I deserve and need. I also want to give a shout out to Betty. She is amazing and listing and answering questions and is very knowledgeable. Definitely recommend Fontana Optometric Group!!
Name: I*** C******
Date: 2023-11-07 17:26:05
Rating: 5
Comment: The staff and the doctors are always super nice!!. Thank you
Name: A****** C*******
Date: 2023-11-05 22:44:25
Rating: 5
Comment: The Staff is really good and friendly, the equipment is top of the line, highly recommend!!
Name: M**** L****
Date: 2023-10-31 15:25:28
Rating: 5
Comment: I am very pleased with the doctor that took care of me. He was very patient. He listen to my complaint he took time to get on the computer and search my problems and prescribe me medicine. I mean I will recommend anyone to go to the Fontana office.
Name: N*** C*******
Date: 2023-10-27 00:56:11
Rating: 1
Comment: I feel it’s a hit and miss depending which associate helps you. The Drs are nice but the representatives at the front I feel as if they are lazy and not willing to help customer service and endurance of order is not their top priority
Name: B**** E*******
Date: 2023-10-25 17:14:46
Rating: 5
Comment: I was a patient of the late Dr. Wong, since about 2005. I work security and as a Starving actor,I am still a patient with Dr. Lee, who is also a professional. The staff are professional, patient, and will answer your questions. I will be going to their Upland office ONLY because of the proximity as I live in the next city over. I recommend this clinic to anyone.
Name: D** A*****
Date: 2023-10-25 15:04:10
Rating: 5
Comment: Dr Grey is as good as they get. Great Physician. Takes the time to do a thorough exam and explain everything for the layman. Staff is also very good.
Name: S***** V********
Date: 2023-10-02 12:29:58
Rating: 5
Comment: Really nice and helpful.
Name: J***** Y****
Date: 2023-09-12 16:20:36
Rating: 5
Comment: Very professional
Name: B**** B******
Date: 2023-09-09 02:25:35
Rating: 5
Comment: My local optometrist recently moved out of state so I had to find a new optometrist for my keratoconus. Dr. Gray is an amazing optometrist and I’ve actually learned more about my eye condition from him. Highly recommend him!
Name: K*** B****
Date: 2023-08-30 15:33:56
Rating: 5
Comment: Great staff, great optometrists. Everyone is super helpful and patient. I have and will continue to recommend this place to friends and family. 10/10 would eat here again.
Name: p******* o*****
Date: 2023-08-29 15:11:57
Rating: 5
Comment: Everyone was super friendly, everyone from the receptionist who helped us arrive to the person who helped us choose our glasses, the excellent doctor, the best service 100% recommended
Name: S**** L****
Date: 2023-08-19 15:05:12
Rating: 5
Comment: The place is nice and clean; Dr Grey was great and provided a lot of information when I asked questions. The staff was very friendly and helpful.
Name: J*** A*****
Date: 2023-08-18 03:06:36
Rating: 5
Comment: I look forward to appointments at this clinic. Staff is pleasant and efficient, and I have never waited longer than 10 minutes.The 2 docs I have met have been thorough as well as personable. I would recommend FOG to anyone seeking optometric services.
Name: L**** C*****
Date: 2023-08-15 16:11:13
Rating: 5
Comment: Very professional and friendlystaff answer all questions very professional I recommend them thank you
Name: S**** H******
Date: 2023-08-10 15:09:34
Rating: 5
Comment: I been a patient for about 20 yrs.I love the service, clean office, modern equipment and the staff is so attentive specifically Paola Rivas .
Name: L**** L********
Date: 2023-08-08 14:39:12
Rating: 5
Comment: This place was recommended to me by a friend. Im glad I listened. Ive been coming for a few years and always great customer service. The Drs I have seen have been great! I highly recommend this place!
Name: V***** W***
Date: 2023-07-22 17:31:23
Rating: 5
Comment: Great service. Has the latest equipment and technology
Name: N***** F*******
Date: 2023-07-19 15:12:47
Rating: 5
Comment: This is such a fantastic place for an examination they have the highest technology to test your eyes for just about everything! Doctors are wonderful. Technicians and receptionists are friendly and professional.
Name: V***** S******
Date: 2023-07-11 15:10:07
Rating: 5
Comment: Staff and Dr are very professional, helpful and friendly. Will definitely be my Optometric group
Name: N***** M**********
Date: 2023-06-28 14:48:57
Rating: 5
Comment: Staff is very helpful and they take there time when examining your eyes.
Name: g*******
Date: 2023-06-17 20:45:32
Rating: 5
Comment: Excellent service. Dr. Gray always knows best.
Name: J*** B*********
Date: 2023-06-13 22:24:51
Rating: 5
Comment: Excellent place with great people and the doctors are vary helpful. Been going to this place for over 5 years. Would recommend it to everyone.
Name: P**** A****
Date: 2023-05-20 15:57:13
Rating: 5
Comment: Very nice office! Really nice staff. Great selection of frames and sunglasses. Very helpful with me. They made me feel comfortable choosing my new glasses.
Name: R***
Date: 2023-05-18 16:48:46
Rating: 5
Comment: Staff was very friendly, patient, and knowledgeable. The whole experience was great. Ill definitely be back.
Name: S***** A******
Date: 2023-04-28 20:19:31
Rating: 1
Comment: I have been a customer here since August 2022. The treat was amazing and the scleral lenses were always delivered on time. Some adjustments were made on my fit and i have been waiting for almost a month with no success. I spoke to the HR person over the phone and she said she will get back to me and it’s already been 4 days with no word from them. The already submitted the claim to my insurance but haven’t fulfilled their obligations properly. Very disappointed on their lack of professionalism.
Name: T**** T***
Date: 2023-04-26 21:49:35
Rating: 5
Comment: Fast, friendly, and fair with the my insurance. They also have a woman doctor on staff.Enjoy my visit!
Name: E****** G*****
Date: 2023-04-21 18:04:18
Rating: 5
Comment: Came in without an appointment was seen fairly quickly.
Name: G******* C*****
Date: 2023-04-14 15:09:42
Rating: 5
Comment: My experience was great 👍👍👍👍 very nice and caring doctor.
Name: D**** T*
Date: 2023-04-06 21:50:53
Rating: 5
Comment: Two thumbs up for EVERYTHING!!Courteous, friendly and professionalism 😃😃
Name: A***** C******
Date: 2023-03-28 18:41:53
Rating: 5
Comment: I love this place. Ever since I started coming here it has always felt so welcoming. Staff is so attentive and friendly. Its the first optometry place Ive gone to where I feel like they actually care.I brought my grandma in recently, and the techs were so understanding and gentle with her. The optometrist herself spoke Spanish and was very thorough explaining to my grandma the benefits of the treatment she had suggested. The techs also spoke Spanish. It was such a great experience. My whole family wants to be treated here.
Name: S***** E****
Date: 2023-03-09 16:11:49
Rating: 5
Comment: All of the staff where very kind and helpful. Every exam that was completed was explained in detail. I will definitely go back there, and recommend this location to others.
Name: N****** S******
Date: 2023-02-11 16:17:37
Rating: 5
Comment: Great service!
Name: L**** J******
Date: 2023-01-25 18:10:02
Rating: 5
Comment: Very nice
Name: V****** M*******
Date: 2022-12-16 17:17:49
Rating: 5
Comment: They give you a good customer service and the dr are excellent
Name: M***** R******
Date: 2022-12-03 16:24:41
Rating: 5
Comment: Great service and friendly staff! I definitely recommend!
Name: M****** N*****
Date: 2022-12-01 02:50:31
Rating: 5
Comment: Professional and friendly people!
Name: B J******
Date: 2022-11-17 22:25:08
Rating: 5
Comment: Everyone is so nice.. Good Selection of eyewear....
Name: F******* G*****
Date: 2022-11-05 15:58:01
Rating: 5
Comment: Very professional and friendly excellent service
Name: G****** E*******
Date: 2022-10-29 20:06:08
Rating: 5
Comment: Very friendly and professional place. They really care about you. Highly recommend.
Name: N***** M*****
Date: 2022-10-15 13:55:31
Rating: 5
Comment: Quick and easy, great with both my children.
Name: D**** E******
Date: 2022-10-09 15:04:09
Rating: 5
Comment: Clean and professional staff
Name: V****** Z*****
Date: 2022-10-05 15:23:55
Rating: 5
Comment: Doctor and assistants are very kind and respectful, they’ll verify if you qualify for any discounts 🤓
Name: E******* S******
Date: 2022-09-24 15:23:27
Rating: 5
Comment: I had my eyes examined and the results they gave indicate that the prescription of my glasses for distance vision has not changed.
Name: Y****** C********
Date: 2022-09-13 15:20:16
Rating: 5
Comment: I took my son with his injured eye and they treated me immediately. we were treated by doctor lopez excellent professional and very friendly staff
Name: B******* L***
Date: 2022-09-03 15:09:18
Rating: 5
Comment: Excellent customer service! Dr Flores was amazing!! Very helpful and knowledgeable! Very happy with my visit.
Name: E*** O*******
Date: 2022-08-26 15:23:55
Rating: 5
Comment: They have an excellent customer service, good environment
Name: S**** W*****
Date: 2022-08-19 17:03:43
Rating: 5
Comment: Amazing service
Name: K****** O****
Date: 2022-07-09 00:11:34
Rating: 5
Comment: The people are really friendly and welcomed for helping and make me feel comfortable to go get my eye checked.
Name: W** S*****
Date: 2022-06-30 18:02:31
Rating: 5
Comment: My first visit to Fontana Optometric Group was by far the best and most informative optometrist visit I’ve ever had. Every staff member I encountered was friendly and helpful. Thank you Dr. Richard Gray for being so friendly and informative, the best exam I have ever had, seriously. Thank you Betty for helping me find the right frames and being so patient with me!
Name: J**** L** H*********
Date: 2022-06-06 22:38:35
Rating: 2
Comment: Did not appreciate my interaction during my last visit. The doctor was a bit off, and they snuck in a few unnecessary fees. I didn’t leave a review based on this alone - however I just went to a new doctor for my most recent exam and they let me know that the last doctor botched my prescription based on his findings.
Name: J**** R*******
Date: 2022-05-12 17:51:24
Rating: 5
Comment: Very good serviceEveryone very attentive
Name: R****** H
Date: 2022-04-18 22:13:59
Rating: 5
Comment: The entire team is welcoming, helpful, and knowledgeable. I’m always satisfied with my choices of frames and have a pleasant experience year after year.
Name: E*** R****
Date: 2022-04-13 15:09:35
Rating: 5
Comment: I been coming to Fontana Optometric Group for the past 3 years and every time I have gone its been a awesome experience, from staff and doctors always there to help you.
Name: J******* J******
Date: 2022-04-06 15:12:10
Rating: 5
Comment: The staff and doctors are all wonderful there and so accommodating!
Name: A**** M******
Date: 2022-04-01 02:23:50
Rating: 5
Comment: Best optometrist Ive been to. Beautiful location. Everyone there were amazing. I suffer from dry eyes and after many other optometrist not being able to help, this doctor did. Also Karen helped me find my frames and was amazingly patient, knowledge and honest. Definitely recommend them.
Name: G***** R********
Date: 2022-03-11 17:15:59
Rating: 5
Comment: I had an extremely pleasant and comfortable experience here. They are very professional and friendly. I felt I was in good hands.
Name: J*** M*******
Date: 2022-02-26 18:04:40
Rating: 5
Comment: Even with all the new changes within the office with new doctors it was a great experience. All of the office technicians are very helpful and very friendly.. it was over-all a good day at the doctors ..
Name: t***********
Date: 2022-02-26 18:00:27
Rating: 5
Comment: First time here and I was very pleased. The Dr and staff are very nice and informative. They are here to help you not after the money and what’s best for there pocket.
Name: K** A*******
Date: 2022-01-26 19:32:34
Rating: 5
Comment: Fontana Optometric Group is outstanding. The staff is friendly and professional. One of the things I appreciate the most is that they never try to upsell you or get you to purchase products or services that you dont need. Dr. Gray and the staff conduct their business with integrity, providing quality care at fair prices. I highly recommend their them!
Name: d**** s******
Date: 2022-01-23 18:32:19
Rating: 5
Comment: I had a pleasant experience. The doctor was understanding of any concerns i had and we went through multiple tests, the receptionist was sweet the girl helping me choose my glasses gave me a ton of options. Definetly making this my primary vision care.
Name: M******* S*******
Date: 2022-01-15 17:01:46
Rating: 5
Comment: The staff is VERY professional and so friendly. Have been going here for at least 15 years and wouldnt change
Name: B**** P*****
Date: 2021-11-11 16:30:03
Rating: 5
Comment: Fast and friendly efficient service thank you keep up the good work.
Name: L****** H********
Date: 2021-10-23 15:08:51
Rating: 5
Comment: Excellent service
Name: u***** s***** a*** B*****
Date: 2021-10-16 15:31:44
Rating: 5
Comment: Very professional staff the best great service
Name: J***** R*******
Date: 2021-10-15 15:07:02
Rating: 5
Comment: Very courteous service. Well cared for my optical needs. A great help in explaining everything clearly.
Name: A**** V*********
Date: 2021-10-12 18:43:20
Rating: 5
Comment: Weve been coming to Fontana Optometric for 15+ years. The staff is great, kind, and thorough.
Name: Y****** D* C****
Date: 2021-08-28 16:54:34
Rating: 5
Comment: This is the second year in a row I go to them. Both visits I had a different insurance and I was glad they accepted the new one. Also, Both experiences were great. Pleasant staff, helpful, friendly.
Name: H***** A******
Date: 2021-07-27 18:09:42
Rating: 5
Comment: Grate place very professional and polite
Name: l****** t*****
Date: 2021-07-20 15:53:11
Rating: 5
Comment: Friendly staff and wonderful doctor. Very patient with my children.
Name: R****** A*******
Date: 2021-07-14 16:08:23
Rating: 5
Comment: Great customer service, very friendly staff
Name: L**** W*****
Date: 2021-07-01 20:36:23
Rating: 5
Comment: Dr. Grey is awesome! I couldnt find a doctor to treat my eye condition in the high desert and got lucky finding him. The staff is also amazing, took the time to help me figure out an insurance problem.
Name: A**** J*****
Date: 2021-06-13 15:04:22
Rating: 5
Comment: Ive been going here for YEARS. My oldest & youngest have been going as little kids. More than a DOCTOR office. They treat you like FAMILY. Always GREAT. Thats why Ill continue to drive 100 miles to our annual exams🌟
Name: e***** l*
Date: 2021-03-27 19:01:33
Rating: 5
Comment: Dr Flores and staff are amazing. Great customer service and the attention to detail is top notch. Im in the eye care industry myself and would say FOG is in the top 1% of practices. They do a great job making sure wait time is minimal and ensuring a safe, clean environment. Cant say enough good things about Dr Flores and Diana!
Name: C******** A******
Date: 2021-03-10 17:01:53
Rating: 5
Comment: Dr Gray and Dr Flores are the best in the IE . My son and I come to both the upland and fontana location annually and over the years they have taken care of my entire family from my mom to my sister and bro. Great service all the time especially during this pandemic . Temp checks at the door make me feel super safe and seeing them constantly clean is the reason I continue to refer them to everyone I know . Great job guys 👏!!!!!
Name: A***** A***
Date: 2021-02-19 16:08:42
Rating: 5
Comment: I was absolutely impressed with everything about this office. They have all the up to date technology/machines which I had never seen before. The staff was super friendly/helpful and they were on top of sanitizing everything before I touched it and in between patients. I would give them 6 stars if I could.
Name: L***** Y****
Date: 2021-02-17 16:56:38
Rating: 5
Comment: Been coming here for years 5 years, definitely recommend this place..
Name: M**** A******
Date: 2021-02-17 16:05:42
Rating: 5
Comment: Establishment is very Professional, covid conscious by appt and staff is highly qualified I would definitely make it My place of eye care!!!
Name: R M******
Date: 2021-02-05 21:29:32
Rating: 5
Comment: My family and I have been using Fontana optomeric group for about 5 years and they are always helpful, polite, respectful and all around amazing. Special shoutout to Fizal I dont know if that is how you spell his name but he is the reason I kept going back. 👍👍
Name: A****** Z*****
Date: 2021-01-15 16:46:55
Rating: 5
Comment: Great service
Name: S****
Date: 2021-01-08 16:06:10
Rating: 5
Comment: Always a great experience
Name: M**** F*******
Date: 2020-12-02 16:07:18
Rating: 5
Comment: Great experience. Dr. Flores was so personable and made the experience really easy for my family. Thank you.
Name: V****** V*******
Date: 2020-11-12 18:47:33
Rating: 5
Comment: Very clean. Social distancing followed. Very friendly and helpful. Love this office.
Name: M**** B*****
Date: 2020-11-06 04:22:54
Rating: 5
Comment: Great staff and thorough. Definitely staying
Name: B***** C******
Date: 2020-10-04 16:10:04
Rating: 5
Comment: Always kind and courteous. Best staff!
Name: J***** C*****
Date: 2020-09-29 17:13:38
Rating: 5
Comment: Great place been coming since I was a teenager. Staff is very attentive to your needs very cautious with the whole covid thing hard to reach them at times but am sure is because of the circumstance we are going through at the moment with covid-19 other than that they are great at what they do.
Name: R*** M*****
Date: 2020-08-28 20:10:53
Rating: 2
Comment: Great friendly place. Been going to them for 12 years. I would love to continue going here, but they dont take my insurance anymore.
Name: M**** R*****
Date: 2020-08-24 02:40:59
Rating: 5
Comment: Fantastic service & exemplary attention to detail as well as care.
Name: C******
Date: 2020-07-30 16:05:37
Rating: 5
Comment: The staff at Fontana optometric are all friendly they provide great customer service. I have keratoconus Dr. Gray is a specialist and he is great he explains everything to me so that I understand what is happening with my eyes. I have been going here for several years now and so far I have no complaints!
Name: M******* V******
Date: 2020-06-25 15:43:40
Rating: 5
Comment: I have only ever had fabulous experiences at FOG. The facility is clean, comfortable, and extremely well run. I have recieved excellent care from every doctor Ive seen there.
Name: J***** C******
Date: 2020-06-20 17:22:05
Rating: 5
Comment: Great place! So happy with the staff. Never waiting and they have a great system for keeping everyone safe during this pandemic.
Name: C******* H*****
Date: 2020-05-19 15:22:15
Rating: 5
Comment: Ive been a member for over 20 years ! The team is always welcoming and makes you feel like family !
Name: D**** F******
Date: 2020-01-22 21:55:33
Rating: 5
Comment: I had never been here before but I found it through a listing that my insurance provider sent me with many other Optometrist Clinics. I checked the reviews & saw the pictures & made my choice to make an appointment with this office. The lady who made my appointment over the phone was friendly & got me an appointment right away. When I went to my visit the staff was incredibly friendly, helpful, and I didnt feel rushed or ignored like other businesses tend to do so Great Customer Service. I definitely recommend.
Name: A**** O****
Date: 2020-01-11 19:07:06
Rating: 5
Comment: Very efficient. They have the nicest staff and a great selection of glasses. I love everything about this place. Been coming here since 2015
Name: G****** V******
Date: 2019-12-11 16:29:52
Rating: 1
Comment: Im unhappy and dissapointed with my experience here. I got a full refund back as I was dissatisfied with the entire service. It took this optometrist three weeks to get my glasses ready with no customer service what so ever or follow ups leaving me in the dark with no updates as to the status of my glasses.Later to find out that the glasses they sold me were the display frames and charged me like they were brand new. The frames were distorted/slanted and no good. Im never coming back or recommending this place.
Name: B***** M*******
Date: 2019-11-27 04:15:59
Rating: 5
Comment: I recommend them Excellent service and very friendly staff, very happy with their service ✌️
Name: W**** R****
Date: 2019-11-04 22:46:47
Rating: 5
Comment: This is a Total Experience type of Optometrist. Front office staff, Assistants, Doctors and Opticians are all professional, friendly, efficient and caring. They work well within your budget and process insurance benefits on your behalf. No rip-off.
Name: M******* F*****
Date: 2019-09-18 15:12:58
Rating: 5
Comment: State of the art equipment, great price and friendly staff! Dr. Douglas Leo is AWESOME!
Name: C****** R****
Date: 2019-08-17 17:46:28
Rating: 5
Comment: Fontana optometric group is amazing. They are clean the staff is nice and kind. They are great with both kids and elderly. I’m happy with their service. Thanks guys
Name: E**** R****
Date: 2019-06-21 15:05:48
Rating: 5
Comment: This place is super clean and very professional. They’re equipment and procedures seem up to date. I had a very positive experience
Name: A**** M****
Date: 2019-06-02 17:05:52
Rating: 4
Comment: I highly recommend this place. I went in there with many questions and no matter what I asked there was always someone going out of their way to help me.The only negative thing I have to say is that if you want to make an appointment on the weekend its going to be a long wait since there are so much demand for appointments on those days.
Name: R****** M******
Date: 2019-05-01 17:10:29
Rating: 4
Comment: Am a little disappointed with the Dr, because at the end of the exam nothing was explained or comment about the my eyes, just took off from the room and pass me to the person whos selling the glasses.
Name: E**** R********
Date: 2019-04-26 01:11:30
Rating: 5
Comment: Been xoming here for years nice, upbeat and knowledgeable personnel.
Name: A***** F
Date: 2019-03-20 15:57:12
Rating: 5
Comment: I absolutely recommend the Fontana Optometrist group, this is my second year coming here and they are always so helpful and so nice. Awesome group of doctors and staff, thank you for the help.
Name: C******* M*****
Date: 2019-03-10 22:47:10
Rating: 1
Comment: Thank you for hurting my mothers left eye. By Putting pressure on her head and now she has a hard time seeing, She is in pain now thanks to you guys!
Name: S***** F*****
Date: 2019-03-05 19:50:32
Rating: 5
Comment: Very nice staff! Clean office.
Name: J****** M*******
Date: 2019-02-21 02:21:48
Rating: 5
Comment: Dr. Gray is wonderful and my kids love going to see him. The equipment is so up to date and everyone is very friendly.
Name: G**** R*****
Date: 2019-02-15 23:48:22
Rating: 5
Comment: Love this place!! Very professional
Name: R********** v****
Date: 2019-01-16 21:14:28
Rating: 1
Comment: Paid alot on contacts and glasses for the cheapest brands and frames should of just stayed in my original eye care doctor...never coming back
Name: M***** A****
Date: 2019-01-11 16:05:05
Rating: 5
Comment: Have been going here for a couple of years now. All the staff members are friendly and make the appointment go smoothly and quickly.
Name: N**** E******** G*****
Date: 2018-12-05 02:04:40
Rating: 5
Comment: All the staffs are super friendly, my daughter had her very first visit and she was feeling nervous/scared, and they made it so easy and comfortable for her🤗
Name: G*** L*****
Date: 2018-12-02 21:21:41
Rating: 5
Comment: Great customer service provides. Comfortable, Clean and Professional environment that I felt I could entrust my vision care with honest feedback.Fontanta Optometric Group also has a wide array of products including Scuba goggles, Safety glasses, Respirator (full face) glasses inserts, and more.Plus luxury frames Prada, Rayban, Gucci, Fendi, Coach, Tiffany and more
Name: J****** G******
Date: 2018-11-30 20:29:59
Rating: 5
Comment: I’ve been going to this office for my annual eye exam for over ten years. Dr Leo has been there all through but they have brought on new doctors and I have always been impressed by them. Dr Grey and Dr Flores are top notch additions to practice as they emulate the quality of care Dr Leo provides to his patience. The office staff are knowledgeable and professional and will help you navigate through your insurance benefits keeping your best interests in mind. These doctors are extremely thorough and I’m lucky to have found this place so many years ago as I know my eyes are in good hands.
Name: A**** Q*******
Date: 2018-11-20 16:14:07
Rating: 5
Comment: Staff and doctor was so friendly, definitely come back here.
Name: m* m*
Date: 2018-11-07 12:46:46
Rating: 2
Comment: UPDATE This update is difficult but neccessary. I went back for a regular eye exam. Which went well. Again the Dr was very nice. I think my purchase was over $1000 for 2 pair of glasses. I was told it would take up to 2 weeks. I called on day 15 only to be told my order was not in and to call back in a few days 😐. I called back and only one pair was in so I went to pick them up. It had been 3 weeks. At that time I was informed that my second was not only not ready...it was on hold. 🤔 uhhhhhh ok...lets fit these glasses. After NUMEROUS tries (they were progressive) I couldnt see out of them, so they remeasure my eye and THE MEASUREMENTS WERE WRONG!! The guy was so embarrassed but he said the good news was my second pair would be right because they werent started yet. Four weeks later I get both glasses and.....are you sitting down..MY SUNGLASSES PRESCRIPTION IS WRONG!!!!!! I tell them I no longer want the sunglasses so the guy says ok he understands. Then I get a call from the office manager who says they will NOT refund my money and my glasses would be ready within 3 days.I will not be purchasing glasses there ever again. Im pretty sure they work off commission.Thought I was havin an eye emergency and they took me right away. Very friendly staff great Dr. I believe I found my family optometrist!
Name: M***** M***
Date: 2018-10-27 15:14:18
Rating: 5
Comment: This place have bilingual personnel, they are polite and very helpful.
Name: V*** M******
Date: 2018-10-19 04:43:20
Rating: 5
Comment: Carlos is the best!! Well Ive always had good experience with all the staff really nice friendly and professional thank you!
Name: B****
Date: 2018-10-05 21:02:40
Rating: 5
Comment: I have been coming to this office ever since I moved to Fontana, clean office, staff is very friendly as well as their Doctors. I bring my son here now.
Name: A***** D****
Date: 2018-10-02 20:08:36
Rating: 5
Comment: I’ve been coming here for over 10 years. My Mom would take us and our family when we were younger and as an adult I’ve kept coming back. Amazing service and great staff. I have had NO bad experiences here. They do nothing but put the patient first .I had a bad experience with my first time wearing contacts, they understood, took me in for a checkup, the doctor recommended a different more sterile solution and after they worked great! They replaced the contacts that I had already used since I did not get any actual use out of them, at no cost!
Name: A**** M******
Date: 2018-09-20 19:59:32
Rating: 5
Comment: Service was fantastic, staff was fantastic, building is beautiful. Was very impressed with my experience as I recently moved here and was looking for a new optometrist which I have now found. Very organized, exam was extremely thorough. Not only that but the staff were all very kind and friendly. Dr. Flores was amazing along with the initial technician and woman who helped me with my glasses and insurance. I usually don’t leave reviews but felt that this office went above and beyond my expectations as I work in the healthcare field myself and it’s difficult to have such a well run medical office. Would definitely recommend this optometrist group to anyone.
Name: W*** P*****
Date: 2018-09-16 00:48:30
Rating: 5
Comment: Fantastic service! Super impressed with their technology and personal service. Each person during the process was delightful to deal with.
Name: R***** R***
Date: 2018-09-06 12:10:54
Rating: 5
Comment: I have to agree with the other reviewers in that the staff members are very positive and easy to work with. The process was very quick and efficient and the doctor explained the results of my eye exam thoroughly without me having to ask about it. The best part was how the doctor did his absolute best to be sure my new prescription for my vision was the best he can make it and even showed me the difference from my previous prescription and the new one, it was a drastic improvement. :-)
Name: S****** C******
Date: 2018-08-23 19:12:32
Rating: 5
Comment: This place was great! All the staff was very nice and friendly. They have very high tech machines which I like. Will sure recommend them to my entire family. Dr Flores was very thorough with his explanations on what I need to be able to see clearly. Thank you Fontana Optometric Group! You guys Rock!
Name: C*********************** C*********
Date: 2018-08-18 20:12:29
Rating: 5
Comment: Very good service. And they dont make you wait too long to see the doctor
Name: S***** A****
Date: 2018-08-09 15:47:24
Rating: 5
Comment: Staff was very attentive and friendly. Dr. Gray, was great. Very nice selection of frames!
Name: C*******
Date: 2018-08-09 15:45:17
Rating: 5
Comment: This has been my second visit here. The staff is always friendly and very helpful. I reccomend this place to family and friends.
Name: A*** U****
Date: 2018-07-26 15:07:05
Rating: 5
Comment: Friendly, clean, professional and very clear in explaining the procedures during each process.
Name: M***** C******
Date: 2018-07-14 20:48:34
Rating: 5
Comment: This is the second year Ive seen Dr. Gray. Hes very patient and kind and takes time to answer questions. Everyone in the office is very pleasant and helpful. Its nice to be treated with courtesy and respect.
Name: D****** S*****
Date: 2018-07-12 15:30:33
Rating: 5
Comment: I’ve been getting eye exams and contacts here for years. I’ve seen a few different doctors but at present am seeing Dr.Grey. He is very Knowledgeable, he is able to give me information and let me decide how to use that information in choosing contact lenses. He is super friendly and allows me to be in control of my eyes without pressuring me to conform to something I don’t want. The office is very clean and the wait time to see the doctor is not too long. All of the staff there help contribute to a pleasant experience.
Name: J****** D*****
Date: 2018-06-28 16:22:27
Rating: 5
Comment: I’ve been going to this eye doctor for most of my life. I have always had a great experience. The staff is like able, and if there is an issue it’s fixed right away. They are friendly, they care, they remember you and they always smile. I’m so thankful for places like this, because not all doctors are mean and not all doctors staff are rude, this place is the best place and I recommend everyone to go there! - Dagani’s
Name: C****** B******
Date: 2018-06-20 15:08:28
Rating: 5
Comment: One of the friendliest staff o have ever encountered, thanks Dr. Flores for make my visit fun and enlightening.
Name: A***** M*****
Date: 2018-06-01 15:19:30
Rating: 5
Comment: Fontana Optometric Group is an awesome optometrist office. The staff is super friendly and knowledgeable. My wife my self and kids are all seen as patients here. They we’re very good with my children and my kids loved this place. Faizal is very professional and helpful while doing the exam and picking out frames. Dr. Gray was awesome. Right away he makes you feel very welcomed, he is super friendly. Not only did we talk about my eyes and vision we also discussed some family life and kids. He shared he has 4 kids with me noticing I had my kids with me at the exam. I would recommend this office to everyone. Request Dr. Gray.
Name: S****** S****
Date: 2018-05-19 15:31:24
Rating: 5
Comment: My family and I have been going here to get our eyes checked for years. They have wonderful doctors and staff. Plus they have the best glasses with a wide selection. I would highly recommend Fontana Optometric Group.
Name: H****** B****
Date: 2018-05-12 15:05:27
Rating: 5
Comment: Wonderful and very comfortable. Staff is awesome and the Dr knows what he is doing. I already recommended 2 people and will recommend more. Made me feel at home.
Name: M** P*****
Date: 2018-03-09 19:53:04
Rating: 5
Comment: Im happy to say after visiting Fontana Optometric Group, my vision is now FOGgy! F.O.G. rocks!I visited Dr. Jason Flores and he made me see 20 / 20, no lie.During his intense examination of me, we settled on a prescription that would provide awesome performance for performance motorcycle riding and long hours in front of a computer.The testing machines here are current and clean, and I was really excited when Dr. Flores showed me imaging of the inside of my eye. Very cool!Frame selection was honestly a little daunting, but the smiley Indian dude made the process a breeze. I finalized my selection to 8 sets of frames, and he gave me honest feedback which I appreciate.Check-in, initial testing, exam and frame selection were all super smooth and staff all around were extremely professional and friendly.
Name: S*********** 2*
Date: 2017-09-23 19:19:00
Rating: 4
Comment: Very friendly staff! Lots of frame options to chose from and nice location. Wouldve given them five stars but they forgot to call us when our glasses were ready for pick up. Overall good experience though.
Name: G******* H********
Date: 2017-08-10 19:27:43
Rating: 5
Comment: I love this place! Super Organized n fast!
Name: A****** R****
Date: 2017-07-18 20:39:15
Rating: 1
Comment: Poor service. Poor attention to detail. Avoid this place at all cost. Take your money anywhere else. They lie and try to cover up their own errors instead of taking ownership of a mistake. Poor business.
Name: K******* M* H***
Date: 2017-05-30 20:22:51
Rating: 5
Comment: I have been going here for a few years. The staff is very friendly and helpful. They always find ways to save money on my glasses, which is very much appreciated. Dr. Gray is a great doctor and very friendly.
Name: C***** P******
Date: 2017-04-13 02:29:03
Rating: 5
Comment: This is the best place for eye care
Name: F**** B****** J*
Date: 2016-10-27 18:04:41
Rating: 5
Comment: Been going to Dr Wong for as long as I can remember, and fortunately for him, he is semi-retired, unfortunate for me, as it is much harder to schedule an appointment with him... the staff is very professional and friendly, and although they have other doctors there I could switch to, which I hear are just as friendly and good as he is, I think I will stick with Dr Wong until he decides to retire, permanently, before looking for another optometrist...
Name: M****
Date: 2016-07-20 15:59:36
Rating: 5
Comment: Fantastic service and prices. I was so sick of going to Costcos tightly packed Optometrist office and believe me when I say that as soon as you walk into here, it feels very comfortable!
Name: M*** L**
Date: 2015-12-15 00:33:07
Rating: 5
Comment: Ive been a patient here for the past 7 years.. I have no complaints!!
Name: C******** M*********
Date: 2015-08-31 19:42:03
Rating: 5
Comment: My family and I have been patients of Fontana Optometric for 27 years. We have always been treated like family by all of the workers there. We were referred by the Lions Club who paid for my 6 year olds first exam and pair of glasses. Dr. Leo has taken excellent care of all of us. The new office is gorgeous! Want a great eye care experience? Go to Fontana Optomteric!
Name: J** S**********
Date: 2015-04-16 22:43:42
Rating: 5
Comment: Ive been going to Fontana Optemetric now for five years. Service is excellent, staff is awesome, facility is very accomodating and comfortable.Knowledgeable about my insurance coverage and always explain to me what is covered, and what Ill be responsible for while Im there.Only doctor I actually look forward to visiting!
Name: D**** V** S*****
Date: 2015-01-18 19:17:20
Rating: 4
Comment: Office is beautifully decorated and is very clean and inviting. Usually, the front receptionist is welcoming and kind. However, my last visit was met with a gal that had a sweet voice, but she didnt smile once, and while talking to me, was busy taking care of another patients paperwork. She didnt look at me once.I have arrived on time for every one of my appointments, but have waited a minimum of 20 mins each time before being seen.The technician who did my initial eye exam was fantastic! Fun and perky!Dr. Leo spent as much time as needed and addressed all of my questions thoroughly and unhurried.The girls that have helped me choose frames are extremely patient and give honest feedback. Im terrible at making a decision and spend more time than I should making a frame decision. I have never felt like the girls were annoyed.I really think their prices are way over inflated. We have great insurance, yet I still spend nearly $600 for my glasses. I did ask for my prescription and I plan to look elsewhere for the additional pair of glasses I need for computer work.
Name: D*** B*****
Date: 2014-10-24 20:20:07
Rating: 5
Comment: Have been going to Fontana Optometric since we moved to Fontana 23 years ago. The staff and Doctors have always been knowledgeable and caring. Our family of four all use Fontana Optometric for our vision needs. My former employer sent me to another person in Fontana for a job related exam. The difference was Night and Day.We highly recommend Fontana Optometric Group!
Name: M******* H***
Date: 2014-10-02 06:57:55
Rating: 5
Comment: I went to Fontana optometry group after a terrible experience with Fontana Kaiser, Im so happy I went to see Dr Wong.at Fontana Optometric to have my don reexamined. The experience for my 9 year old son was like night and day, it was such a big difference I decided that Fontana needed to be reported to the states for neglect and abuse.
Name: V******* R******** M******
Date: 2014-07-28 16:36:01
Rating: 5
Comment: Fontana Optometric Group is the finest eye care professionals I have ever known. I will never switch eye doctor as long as I can help it. My family has been going to their office for over 10 years and they treat us like family.
Name: M****** M*******
Date: 2013-09-14 03:52:21
Rating: 5
Comment: Fantastic service from truly caring people. Have been a loyal customer for the past three years and cant imagine going anywhere else for something as important as the health of my eyes. When my last order of contacts was on backorder, they went out of their way to ensure I was taken care of by providing additional free trials.
Name: M*** S******
Date: 2012-04-20 23:52:44
Rating: 5
Comment: Dr. Wong has been my eye care physician for five years. I became a patient of his after learning of his involvement in the community, followed by a recommendation from a friend. He is a kind, caring doctor, thorough in his examinations, who takes the time necessary to explain things fully.I am exceptionally pleased with the service that he and his excellent staff provide. The extended office hours make it easy to make an appointment without the need to take off work. The office offers an extensive selection of eyeglass frames and the friendly staff has a great deal of patience for those of us who have difficulty making our minds up when selecting new frames.I highly recommend Fontana Optometric!
Name: E***** S**** A******
Date: 2011-11-20 08:29:52
Rating: 5
Comment: Nothing better Ive seen. The best.
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Name: J**** C********
Date: 2024-06-25 01:01:42
Rating: 5
Comment: Thanks Vanessa for helping me whith my eye glasses, for your service, thanks 🙏