Caliber Collision
address: 7871 Cherry Ave, Fontana, CA 92336, United States
Phone: +1 909-578-0046
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Phone: +1 909-578-0046
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
category: Auto body shop
rayting: 4.6
site: https://caliber.com/find-a-location/fontana
worktime:
rayting: 4.6
site: https://caliber.com/find-a-location/fontana
worktime:
Day | Time |
---|---|
Monday | 7:30 AM–5:30 PM |
Tuesday | 7:30 AM–5:30 PM |
Wednesday | 7:30 AM–5:30 PM |
Thursday | 7:30 AM–5:30 PM |
Friday | 7:30 AM–5:30 PM |
Saturday | Closed |
Sunday | Closed |
Name: G**** H******
Date: 2024-06-30 16:40:23
Rating: 5
Comment: Great service and customer relations staff!No one can compare!
Name: E****** M**********
Date: 2024-06-30 05:30:55
Rating: 5
Comment: Great Service! Thank you to the whole team for such a smooth, quick and easy process. 10/10!
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Name: A***** T*******
Date: 2024-06-29 19:46:49
Rating: 5
Comment: Amazing experience, and great customer service! Highly recommend to everyone who’s looking for quality work and excellent service!
Name: M******* V*******
Date: 2024-06-29 19:39:11
Rating: 5
Comment: Great place! Jesse is the best!!!! 10/10Definitely recommend going to this place! Super professional and very good at what they do here !
Name: e******** p****
Date: 2024-06-29 16:37:21
Rating: 5
Comment: I’m a completely satisfied with how my car turned out. The staff was amazing, had great customer service and overall just a great well rounded team. They took great care of my car and even made the damage look brand new. 😀
Name: S***** �*******
Date: 2024-06-29 00:06:57
Rating: 1
Comment: On June 28, I sent two mechanics to inspect my car. Jesse, an employee of Caliber, told the second mechanic, I am sending a different mechanic to inspect the car. I called Jesse and asked him why he shared the information that another mechanic had already seen my car. Jesse said, I did NOT tell him not to share the information. I replied, Why do you feel the need to share information about my car or myself? Jesse replied, He is busy. Based on that exchange, Jesse left the second mechanic in the lobby for an extended period of time.My car sat at Caliber from 06/06/2024 to 06/27/2024 until AAA called me and stated that my car is a total loss. Caliber and Jesse do NOT respect clients privacy. This was extremely unprofessional, and this information did not need to be shared. I am very disappointed in the service based on Jesse’s sharing information with an unauthorized person.
Name: Y***** M***
Date: 2024-06-22 18:29:32
Rating: 5
Comment: Great customer service! Outstanding experience 👏🏼
Name: N****** C*******
Date: 2024-06-10 17:55:25
Rating: 5
Comment: Completely satisfied with the work done on my car. The repairs were quick. They estimated my repairs to be done in 2 weeks and I got it back after 1 week. Great work!
Name: N**** S******
Date: 2024-06-05 03:35:07
Rating: 5
Comment: Very friendly and helpful staff. Very fast turnaround.
Name: M**** C*****
Date: 2024-05-29 18:34:57
Rating: 5
Comment: I had a good experience. I am satisfied with the repair and customer service, in addition staff was always kind, specially Alex. I recommend this place.
Name: l***** s*****
Date: 2024-05-25 01:50:43
Rating: 5
Comment: Job well done. The staff were amazing especially Juan. Very pleasant to talk to. Explained every details of needs to be done. It was beyond my expectations the work they put in to my car.
Name: S***** W*******
Date: 2024-05-24 01:10:29
Rating: 5
Comment: Service and personnel very professional and patient. Alex was exceptional.
Name: S**** M******
Date: 2024-05-23 18:17:34
Rating: 5
Comment: Very satisfied with the outcome. My car looks brand new.
Name: M**** R***
Date: 2024-05-01 19:24:18
Rating: 5
Comment: It is the best workshop in Fontana, very satisfied with the work they did for me, my car was perfectAlso many thanks to Destiny, she treated me in a great way, very professional in her work.
Name: M** B****
Date: 2024-04-30 23:21:56
Rating: 5
Comment: Fast and good service
Name: R***** B****
Date: 2024-04-27 00:57:27
Rating: 5
Comment: Wanted to share my experience with Caliber Collision in Fontana, the staff is excellent they do exactly what they tell you, calling with updates every other day. If you every need body repair go to Caliber Collidon u won’t be sorry 😊
Name: D**** G***
Date: 2024-04-23 22:39:43
Rating: 5
Comment: Service was fast, convenient and easy! We pleased with my results.
Name: S******** S*****
Date: 2024-04-22 19:24:49
Rating: 5
Comment: Excellent service and excellent quality of repair.
Name: B****** S*****
Date: 2024-03-26 22:15:36
Rating: 5
Comment: Professional, timely, helpful— the Caliber Collisions team on Fontana was awesome, especially Juan! Thank you for your help!
Name: L**** L*
Date: 2024-03-25 18:14:52
Rating: 4
Comment: Could not have any complaints about the workmanship. It is superb.
Name: B** C******
Date: 2024-03-25 17:03:38
Rating: 5
Comment: Our car was repaired in a very short time with very minimal inconvenience. Repair work was excellent! Caliber kept us informed of the progress of the repair.
Name: B****** R*********
Date: 2024-03-16 16:11:54
Rating: 5
Comment: I have been to auto body shops from Central Valley, down to San Diego. Caliber Collision provides quality and consistency. My latest enjoyable experience was with the Fontana, Ca location. I worked with Alex and Destiny, both of whom represent the values this company prides itself on. Look no further and head to Caliber Collision.
Name: C**** A******
Date: 2024-03-14 23:13:38
Rating: 5
Comment: Great service and good communication. Very patient with my many questions!
Name: V******* D****
Date: 2024-03-11 22:45:07
Rating: 5
Comment: Great customer service!! Everyone here is so helpful.
Name: J***** D***
Date: 2024-03-05 23:49:57
Rating: 5
Comment: Was seriously pleased by their professionalism and timely work performed on my vehicle strongly recommend
Name: K D
Date: 2024-03-05 19:49:32
Rating: 5
Comment: Caliber has been magnificent. They are very responsive in keeping us updated with car details. They take multiple forms of insurances and it has been smooth sailing wheneverwe take our car in.
Name: M***** r********
Date: 2024-03-01 02:02:11
Rating: 5
Comment: Awesome staff took care of me in timely manner, everyone was super friendly and answer all the question I hade, Juan is very friendly and kept me updated, thank you .
Name: A*** M*****
Date: 2024-02-29 23:11:33
Rating: 5
Comment: Great service, my car was done fast
Name: A** B******
Date: 2024-02-28 18:13:37
Rating: 5
Comment: Very professional staff, keep me updated all the time they were taken care of my car thanks calliber collision !! The best
Name: s**** d*****
Date: 2024-02-16 18:19:43
Rating: 5
Comment: Outstanding service!
Name: M******* H********
Date: 2024-02-06 03:03:37
Rating: 5
Comment: These guys took really good care of me. And as a walk-in, in a downpour, I was really grateful. My rear passenger window was stuck and partially down, which was a mess for me as I’m a delivery driver and winter storms were coming. I called ahead and asked if they could help me just bring the window up, as I didn’t have the money to fix it all the way. They assured me they would take a look at it as a courtesy. Alex greeted me when I arrived and was very professional, courteous and quick. He and his team brought my window up and secured it within 10 minutes, free of charge. I’m so grateful and impressed by their kindness. I had 101 deliveries to do in the storm and it would have been so much colder and more miserable without their help.
Name: J******* D*****
Date: 2024-02-03 01:10:36
Rating: 5
Comment: Wonderful and friendly staff very quick work and excellent work
Name: A***** M******
Date: 2024-01-25 05:13:29
Rating: 5
Comment: Caliber tool care of us quickly and professionally. They kept us informed about what was happening next.
Name: R***** R****
Date: 2024-01-18 00:23:10
Rating: 5
Comment: Great work
Name: T***
Date: 2023-12-25 18:15:15
Rating: 5
Comment: Juan Alba was very professional and knowledgeable. He answered all my concerns and questions about my vehicle. The staff was very professional as well. They greeted me with a smile. They asked if there was any other questions that I needed. The staff also knew I needed a car rental. They even got my car rental ready for pickup. I would like to thank Juan Alba and staff for the great service and experience they provided me and my vehicle. I would highly recommend Caliber collision in repairing your vehicle. I was very pleased! Thanks again Juan Alba and company.
Name: J*** B***********
Date: 2023-12-11 18:06:33
Rating: 5
Comment: The staff was friendly and professional. I was kept informed on the progress and it was completed a week earlier than expected.. I would use them again.
Name: M****** B*****
Date: 2023-12-01 01:46:35
Rating: 5
Comment: I was nervous going into this process since I went with the preferred repair center from our insurance, but that quickly went away. Daniel was the best, he kept me updated through out the 6 weeks the car was in the shop and even coordinated with the dealer to check out a driving issue I was having, saving me time and the stress of figuring it out on my own. Thank you.
Name: L***** J****
Date: 2023-11-28 06:01:07
Rating: 5
Comment: Caliber Collision was professional and polite. They kept me updated on the work being done and finished early.
Name: A*****************
Date: 2023-11-24 00:36:03
Rating: 4
Comment: My second time at Caliber, I love it! Very professional and nice people.
Name: D**** T*******
Date: 2023-11-23 17:25:07
Rating: 5
Comment: They fixed my car after my accident and not only did they do an amazing job but it was also done sooner than originally expected.
Name: A***** U******
Date: 2023-11-20 19:03:50
Rating: 5
Comment: Excellent service
Name: A** V****
Date: 2023-11-17 02:59:43
Rating: 5
Comment: Had a great experience. Very friendly staff and commutative. Hassle free.
Name: C****** B*****
Date: 2023-11-13 17:55:04
Rating: 5
Comment: Great work and customer service.
Name: A** J****
Date: 2023-11-10 19:46:19
Rating: 5
Comment: My car was at Caliber Collision in Fontana on Cherry, I was very satisfied with my over all experience from the Customer Service to my Service Advisor. Great job Destiny and Juan.
Name: K**** C****
Date: 2023-11-03 21:02:15
Rating: 5
Comment: My car was done early and it looked like a brand new car...
Name: D*** S*****
Date: 2023-10-31 11:11:24
Rating: 5
Comment: Very experienced and friendly
Name: L******* O****
Date: 2023-10-27 23:28:28
Rating: 5
Comment: Very good and professionalWould definitely recommendSpecial Thanks to Juan and DestinyThank you
Name: M****** G*******
Date: 2023-10-27 15:56:16
Rating: 5
Comment: Fixed my car quickly and very happy with the job that was done!
Name: N* B****** N* L***
Date: 2023-10-26 20:59:36
Rating: 5
Comment: Caliber Collision is a top notch place. Kept me in the loop on my repairs. They did all the work with my insurance company. I definitely recommend this place. Alex and Destiny are very professional and personable.
Name: C***** S**** 0***
Date: 2023-10-25 23:06:53
Rating: 5
Comment: Fast and friendly service
Name: A**** B********
Date: 2023-10-25 16:59:36
Rating: 5
Comment: Only place I will take my car. Fast and reliable service and the communication was great! Got my car looking brand new.
Name: R** T*****
Date: 2023-10-20 23:32:30
Rating: 5
Comment: Great service and attention is to customer care. Excellent communication with front office. The candy at the front is damn good too!
Name: G****** M*******
Date: 2023-10-20 22:26:31
Rating: 5
Comment: Dropped off my vehicle for repairs and had an excellent experience. The service was exceptional and staff was very helpful and knowledgeable when answering my questions. They delivered my vehicle in perfect condition and communicated promptly with any request I had.
Name: L****** G*****
Date: 2023-10-14 00:33:24
Rating: 5
Comment: Thank you for fixing my grandmas car!! Its great having business with them, just one thing and update on the automatic texts, 5 stars 😊
Name: A***** F*******
Date: 2023-10-13 22:51:12
Rating: 5
Comment: Great customer service. Made the process super easy with my insurance. Highly recommend.
Name: C**** W*****
Date: 2023-09-14 16:19:31
Rating: 5
Comment: Caliber provided me with details of the progress repair of my car and was delivered as promised. I truly appreciate not having to speak to an automated recording, as I was able to speak with the representative that handled my account. Excellent service!
Name: J***** B******
Date: 2023-08-24 18:08:39
Rating: 5
Comment: They are the best, very professional. I had no problems. My car was ready once promised.
Name: T**** C****
Date: 2023-08-24 18:04:31
Rating: 5
Comment: Quick and courteous service.
Name: j******* d****
Date: 2023-08-14 17:19:49
Rating: 5
Comment: My service was quick and my car looks great
Name: A***** N*******
Date: 2023-08-06 02:22:34
Rating: 1
Comment: Brought it to them to fix the front of my car then mysteriously the day I get it back there’s a dent in the back and the next day my right turn signal bulb went out.
Name: C****
Date: 2023-08-05 15:56:11
Rating: 5
Comment: I had a great experience with Caliber Collision Fontana.They kept me well informed from start to finish. Updated me on the status of my repair almost daily. They finished the repair a week earlier than the original estimate and the repair was flawless. My service rep, Juan, was courteous and knowledgeable.I would definitely recommend them to anyone.
Name: K** M******
Date: 2023-08-03 23:50:21
Rating: 5
Comment: Very friendly service, they were also faster with the repair than I thought. They were also super helpful dealing with the insurance company too.
Name: G****** I******
Date: 2023-08-03 00:21:12
Rating: 5
Comment: Juan and destiny were super amazing and provided updates on my vehicle every week! Highly reccomend!!!!!!
Name: m****** p*****
Date: 2023-07-28 22:18:40
Rating: 5
Comment: They took care of my car and returned it very quickly thank you
Name: R***** J******
Date: 2023-07-25 23:55:02
Rating: 5
Comment: Happy I brought my Toyota to Caliber for repairs on my bumper. I received updates via text and calls from the shop to keep me informed of my vehicles repair. The whole team was great and made the process easy. I’d definitely be recommending family and friends to caliber in Fontana
Name: R****** C******
Date: 2023-07-20 20:22:03
Rating: 5
Comment: Great customer service!
Name: F**** M****
Date: 2023-07-19 15:34:56
Rating: 5
Comment: The staff was great. They were helpful and considerate. They made the experience stress free.
Name: H******* A*****
Date: 2023-07-10 16:50:22
Rating: 5
Comment: Excellent customer service and professional services!
Name: C**** E******
Date: 2023-07-10 16:49:01
Rating: 5
Comment: Your shop did superior job on my carWill definitely recommend you to friends
Name: W**** J******
Date: 2023-06-06 19:34:24
Rating: 5
Comment: Very professional
Name: Y***** O****
Date: 2023-06-05 17:09:59
Rating: 5
Comment: Best customer service thier right on it..very pleased with this company ..
Name: Z***** A*****
Date: 2023-06-03 00:34:38
Rating: 5
Comment: I’m so grateful to Caliber Collision Fontana for the repair/restoration of my Nissan Altima. My experience was handled with professionalism and genuine care; from the moment I was in contact with the center. The office manager was kind, and very knowledgeable. Our Service Advisor insured our vehicle was in a - like new - condition when we picked it up. I was also extended a courtesy ride home from the center! It was such a pleasant experience. Overall I couldn’t be more pleased; exceptional workmanship, and exceptional employees providing astounding service! I recommend Caliber Collision to anyone needing vehicle repair/restoration.
Name: K****** V********
Date: 2023-05-08 16:34:53
Rating: 5
Comment: Very professional! I received my car back in less than 2 weeks! I received frequent calls and texts from the shop to keep me informed of my vehicles repair. The whole team really treated me like family. I will definitely recommend Caliber to anyone who needs repairs!
Name: C****** S****
Date: 2023-05-02 20:12:43
Rating: 5
Comment: Very easy to cummunicate and their services is top quality.
Name: w**** c*****
Date: 2023-04-07 02:25:28
Rating: 5
Comment: They fixed my bumper. I was very satisfied 😌.
Name: B*****
Date: 2023-04-06 23:01:58
Rating: 5
Comment: Thank you Juan for your service !!!
Name: f**** a****
Date: 2023-03-31 02:08:14
Rating: 5
Comment: Service was amazing!! Ask for Adrian, top notch dude, excellent quality service!!!
Name: N**** A***** L****
Date: 2023-03-30 21:20:28
Rating: 5
Comment: Excellent customer service and repair! I would highly recommend!
Name: S**
Date: 2023-03-22 06:51:32
Rating: 1
Comment: Horrible workmanship they fixed the body damage but gave me my car back with electrical and break issues car left me stranded twice so had AAA check the battery they said battery was fine must be other issues. Now Im stranded in a gas station after I turned in the rental wont be able to make it to work. Thanks alot caliber collision wont be ever taking any of my cars there again. By the way this is a preferred AAA shop. Guess that doesnt mean much.
Name: B***** K**
Date: 2023-03-16 16:33:14
Rating: 5
Comment: Daniel Hernandez was very professional and nice and great body job!
Name: N***** H***
Date: 2023-03-13 20:16:19
Rating: 5
Comment: I had an amazing experience here. Great customer service all around, Juan A. was especially helpful and worked with my schedule. Everything was timely and my car looks like new!
Name: J**** R******** H******
Date: 2023-03-08 03:19:19
Rating: 1
Comment: Horrible work ethic and management lies and charges insurance for services not performed.
Name: W**** C**********
Date: 2023-02-21 21:56:34
Rating: 1
Comment: Take along time from the promise when pick up scratch my window without responsibility, not recommended at all
Name: C******** A******
Date: 2023-02-08 08:48:18
Rating: 2
Comment: Bad experience with my car being fixed here. Customer service its good but not the work done.
Name: H** �******* � �
Date: 2023-02-03 18:02:07
Rating: 1
Comment: No help has attitude
Name: J******* B***
Date: 2023-01-27 18:58:49
Rating: 5
Comment: It is good. Good service.
Name: C******** H********
Date: 2023-01-27 16:51:52
Rating: 5
Comment: Will take my car back anytime, great service
Name: S**** T
Date: 2023-01-13 06:53:56
Rating: 1
Comment: Where do I start?! Caliber Collision replaced the rear bumper of our sons 2009 Scion Xb very efficiently a couple of months ago. Unfortunately, we did not receive the same level of service with our brand new 2022 Toyota Rav4 (which only had 1,984 miles). It took OVER a month to repair the front end damage of our Rav4 - which resulted from a slow speed collision. Service Advisor Alex Olasaba told me during my initial consultation that they would be able to order the parts before we dropped off our car to reduce the time our car would be in their shop. However, when I called back to schedule the drop off, General Manager Adrian Hernandez refuted Alexs promise and insisted that parts would not be ordered until after we dropped off our car. That should have been my first clue that things were not going to go right.While our car was in the shop, we received excuses after excuses for the delay; from staffing shortage, to personnel issues, to equipment failure, to family emergencies. The delays became so outrageous that GM Adrian had to provide us with a rental car for a few days. When we finally got our car back, it was quickly discovered that the wrong bumper had been installed. The original front bumper had a removable front tow hook covers, but the new bumper that Caliber Collision installed did not have these removable covers. Additionally, the hybrid battery cover in the trunk had been removed and left scattered in the trunk, along with the rest of our personal belongings. The trunk floor (spare tire cover) and our all weather mat in the trunk were also not properly seated. It looked like a tornado had blown through our trunk. There were stains all over the interior. The rear passenger seat back was not locked into place, and our windshield wiper fluid was depleted (indicated by the warning light on the dashboard), which SA Alex should have seen when delivering the car to us.I honestly dont know how Caliber Collision has been in business for this long. It is obvious that a 2022 vehicle is beyond Caliber Collisions capabilities, because they dont even have a mechanic on-site who can calibrate the cruise control. At this point, we dont even know if the adaptive cruise control in our car can be trusted due to high level of incompetency we have experienced so far.We now have to wait for the correct front bumper to arrive before reluctantly taking our car back to the same incompetent shop, and probably wait ANOTHER MONTH for the correct bumper to be installed and the cruise control recalibrated. I told SA Alex that I expected a rental car to be waiting when I drop off our Rav4 for the second time, AND our Rav4 to be completely DETAILED after the repair to remedy the mess that was delivered to us the first time. SA Alex reassured me that both of my requests would be honored, as he acknowledged that Caliber Collision was completely at fault. However, I have a very high suspicion that GM Adrian will refute SA Alexs words AGAIN, and underdeliver. Words CANNOT express my level of dissatisfaction at this point!Just look at the photos. Would you want your brand new car to be returned to you like this?
Name: J* A*******
Date: 2023-01-07 03:41:57
Rating: 5
Comment: This is my second time here, one back in 2018. Both times, this Caliber location has exceeded my expectations. Quality workmanship, top notch customer service skills, and timely repairs. They kept us updated on the progress of the repair process.
Name: M** S******
Date: 2023-01-03 00:03:45
Rating: 5
Comment: Once again Caliber Collision proves they’re the best! 2018 Lexus LS500 looked brand new as if dent was never there 👍🏽
Name: B**** G******
Date: 2022-11-11 04:46:08
Rating: 5
Comment: Always kept me posted on the status of the repair. They finished 1 day ahead. Excellent work!
Name: V****** M*******
Date: 2022-10-27 07:15:50
Rating: 5
Comment: Repairs on my vehicle were quick and was updated on my repairs the whole process .
Name: L*** k**
Date: 2022-10-24 18:32:06
Rating: 5
Comment: Staff was very friendly and professional. My car was repaired in time frame as promised.
Name: E***** M*******
Date: 2022-10-04 14:44:21
Rating: 5
Comment: Very friendly and fair on my vehicle
Name: O****** y****
Date: 2022-09-23 11:45:38
Rating: 5
Comment: They work well...excellent work...in my truck...and very friendly...good service...Im talking about the one in the slover...in fontana ca...because there are many
Name: A***** S****
Date: 2022-09-07 01:21:30
Rating: 5
Comment: Manuel was very helpful and informative about the whole repair process of my car! Would recommend to anyone. Received really good service from everyone and no hassle with a pickup date.
Name: T*** D*** (******** B****** T****
Date: 2022-08-02 16:06:19
Rating: 5
Comment: Great experience. Workmanship was top notch and got my car back from repair earlier than expected. Highly recommend.
Name: D**** M
Date: 2022-07-18 16:53:23
Rating: 5
Comment: Alex at fontana location. Did a great job keeping me updated from start to finish. Work was done on time
Name: C**** S******
Date: 2022-07-09 00:59:23
Rating: 5
Comment: I am beyond completely satisfied! From the time I took the car in for inspection, the status updates via text, and finally the completion of repair on my car, exceeds my greatest expectation! The staff (Kaitlin and especially Manuel Lemus) were always professional, courteous, informative, and caring. I greatly appreciate the services performed by all. I feel like I have a brand-new car. Im greatly appreciative and recommend them highly!
Name: j m*****
Date: 2022-06-20 20:11:27
Rating: 5
Comment: Caliber kept me informed on all aspects of the repair. Due to covid impact, parts were not in stock, but Caliber did all they could to get the repairs done on a timely basis. I also must mention Manuel Ramos, who kept me informed every day; even though the parts were delayed, he kept me informed. Kudos to Manuel, who represented Caliber Collision well.
Name: R***** L** F******
Date: 2022-06-11 09:09:10
Rating: 5
Comment: Lady was sweet and got things done.
Name: s****** a***
Date: 2022-05-19 23:32:36
Rating: 5
Comment: Very good work done, car looks like new with respect to repair work carried out. Staff were friendly and helpful.
Name: K**** S***
Date: 2022-05-09 20:13:27
Rating: 5
Comment: This location has the best customer service and over all team. My car was ready before promised and fixed to like new
Name: M******
Date: 2022-05-05 18:54:17
Rating: 5
Comment: My new Hyundai Palisade was accidentally hit on the rear door. Manny and his team were able to assist me in a quick, professional manner with great communication. 100% recommend Fontana Caliber Collision. Thank you!
Name: a****** p*********
Date: 2022-04-13 19:53:13
Rating: 5
Comment: Very good service and quality job.
Name: K****** B****
Date: 2022-04-04 19:30:01
Rating: 5
Comment: Excellent service and excellent work. I would highly recommend Caliber Collision Fontana to anyone needing auto body repair.
Name: D******* B****
Date: 2022-01-03 21:32:54
Rating: 5
Comment: I always patronize caliber collision! They are very professional, efficient, and do OUTSTANDING work!!
Name: J***** H********
Date: 2021-12-16 22:29:25
Rating: 5
Comment: Everyone at the shop was great. Adrian did an excellent job communicating the issues and what to expect. Great customer service all around. Thank you to everyone who worked on my car
Name: C V*****
Date: 2021-12-09 19:55:53
Rating: 5
Comment: From the beginning Manny was very honest with me about my repairs and an estimate date. I would receive text messages daily or every few days giving an update about my vehicle and what department it was in. The estimated due date was accurate, also because they were able to have all the parts in a timely manner. Thank you very much.
Name: e****** d******
Date: 2021-12-01 02:00:52
Rating: 1
Comment: They did not repair what they had to do and they gave it to me with parts that were not…
Name: J*** C******
Date: 2021-11-24 18:01:18
Rating: 5
Comment: Great place for your vehicle if on a accident, good quality work!
Name: K*** F***
Date: 2021-11-23 22:50:00
Rating: 5
Comment: Everyone at Caliber Collision was very courteous, helpful, knowledgeable, and professional. The body work performed was excellent!
Name: J***** M*
Date: 2021-11-12 22:48:18
Rating: 5
Comment: Took my truck in for repair and couldn’t have asked for a better experience. Manny was great! No nonsense and communication was on pointe! Great job from start to finish, truck looks like new
Name: D**** T*****
Date: 2021-11-02 02:44:41
Rating: 5
Comment: The customer service was amazing, and they did an amazing job on my car, it was washed and brand new. I was also updated at every step of the process.
Name: T**** H****
Date: 2021-10-09 16:57:28
Rating: 5
Comment: Great service and a awesome staff!
Name: D***** E*****
Date: 2021-09-24 00:12:24
Rating: 5
Comment: Marcos Macias went above and beyond to help and service my vehicle I came in for a warranty repair and he took great care of me he even gave me a ride to work in his personal car. I will be back if I have any accidents great service and turnaround thank you!
Name: F***** F*****
Date: 2021-08-19 19:47:08
Rating: 5
Comment: They repaired my drivers door after a collision and replaced my bumper at a reasonable price. They did excellent work, kept me informed and finished on time. Thank you Adrian and Manuel and the rest of the team at CC.
Name: C****** A*****
Date: 2021-08-05 16:42:57
Rating: 5
Comment: Adrian did a good job 👏 👍 with my Volvo.He keeps me abreast of the progress of the repair. Due to time constraints, I am not able to pick up the car on the day of release, Adrian volunteered to drop it off at my house. Luckily, Marco, the manager worked that weekend, so I was able to pick it up. Marco was nice enough to drop off my transponder (I forgot inside my rental) at my 🏠.In short, customer service is SUPERIOR!
Name: B***** G***
Date: 2021-08-03 06:30:56
Rating: 5
Comment: Caliber was upfront with us as far as what would be involved and kept us informed throughout the entire process. We were impressed with the quality of the work and the customer service was top notch.
Name: R***** W*****
Date: 2021-06-29 21:15:45
Rating: 5
Comment: They delivered better than what they promised and one day earlier than expected.
Name: M***** G*******
Date: 2021-06-16 04:38:40
Rating: 5
Comment: I would like to say Thank you once again to Adrian Hernandez for being very professional about his job and also respecting our decision. He was very attentive and friendly!Definitely recimmending your service to others! 😊
Name: A***** A*****
Date: 2021-06-05 15:28:59
Rating: 5
Comment: Excellent
Name: D***** M*******
Date: 2021-05-18 16:00:52
Rating: 5
Comment: My Escalade was hit in the rear, my tailgate and bumper was damaged, took it to caliber, talked to adrian, he told me dont worry we got it, great job big shout to caliber and adrian and the team
Name: E***** V*****
Date: 2021-05-13 04:28:04
Rating: 5
Comment: Wonderful staff and very professional.
Name: L*** 8*
Date: 2021-05-03 20:18:01
Rating: 5
Comment: They fix my car and did an awesome job. Thank you guys
Name: L*** S
Date: 2021-04-27 19:48:48
Rating: 5
Comment: Had used before. Very professional and knowledgeable. Would highly recommend,
Name: B**** A****
Date: 2021-03-25 03:01:12
Rating: 5
Comment: My car was hit while parked. I was afraid it would get totaled or that it won’t be the same ever again. However, Caliber Collision restored my car perfectly without any issues!
Name: M*** E****
Date: 2021-03-15 23:09:34
Rating: 5
Comment: Kept me updated. Very professional.
Name: J**** C********
Date: 2021-03-15 20:35:49
Rating: 5
Comment: From the minute I walked in their door, they were very professional and kept me informed every step of the way. I even got my vehicle earlier than expected. Great quality work.
Name: B** B***
Date: 2021-03-01 20:57:05
Rating: 5
Comment: Very thorough and professional. Bring your vehicle here, you will not be disappointed.
Name: D*************
Date: 2021-02-17 18:58:00
Rating: 5
Comment: I took my 2010 Mini Cooper after I was in an accident. They repaired my vehicle and its flawless now. Great service, effective communication skills, and I highly recommend Caliber Collision. Thank you once again for the great service.
Name: J*** S******
Date: 2021-02-08 08:50:18
Rating: 5
Comment: Very Good and professional. After I had My catalytic converter taken they replaced it, all was fine. Took my truck home and had it parked for a week or so, because the cat was stolen at my job, my wife drove me to work. So I went to start my truck, battery was dead, I called Caliber, and to cut this short, they sent someone to my home, my wife said that he was very nice, and he replaced my battery, free of charge. This is the second time that we had a vehicle, repaired by them, great work Adrian, and sorry I didnt get the other professionals name that came by, big thanks guys!
Name: K**** M***
Date: 2021-02-05 02:48:41
Rating: 5
Comment: Attentive to customer needs and informing the client throughout the process, special thanks to Adrian and Marcus for excellent job done.
Name: M******* E******
Date: 2021-01-31 01:01:59
Rating: 5
Comment: Fast hassle-free service.
Name: L*** B****
Date: 2020-11-23 20:31:14
Rating: 5
Comment: Very satisfied with the place. Manuel Lemus took great care, he made sure to explain all the work that my car needed. Went over all the Steps, I even got my car before the expected date.
Name: C**** U****
Date: 2020-09-28 19:42:26
Rating: 5
Comment: On the freeway going to my sons wedding in Colorado a large traffic cone flew up and hit the front of my car thanks to a white truck. It did $2,600 damage and Caliber Collision fixed everything and it came out great.
Name: J******* U****
Date: 2020-09-17 23:43:09
Rating: 4
Comment: They seem professional however Im still waiting for the insurance to approve the work
Name: N**** A****
Date: 2020-09-17 22:49:40
Rating: 5
Comment: Outstanding from the moment you walk in to the moment you walk out, very professional, they delivered the promises on time, give me update all the time .
Name: C**********************
Date: 2020-09-16 19:16:43
Rating: 5
Comment: This place and the people who work there are amazing! The personal was very attentive and polite. They addressed my concerns perfectly and kept me informed several times a day through text messages. The repair was done professionally and in a timely manner. They even offered me a ride home. They made my car look brand new. The cost was really low and the work was above average. These guys deserve your business. If I ever need a collision repair shop, this company will be it. They have earned my lifetime support. Thank you!
Name: j** e******
Date: 2020-09-01 22:29:26
Rating: 5
Comment: Took my car in to get the rear bumper replaced and Manny did an amazing job. They replaced it and made it look like new. I can’t tell you how good it feels to drive knowing that I don’t have to worry about it anymore. He showed concern and was very communicative. One of the best things you can do is make your customers feel comfortable and that’s how I felt. Thank you so much!
Name: J***** S********
Date: 2020-08-31 17:21:47
Rating: 5
Comment: They did an awesome job! I was able to get my car in the very next morning and they had it completed in under a week. The full team was so easy and pleasant to work with. Service Advisor, Alex was very communicative through the whole process and GM Jacob was extremely helpful, too. Highly recommend bringing your vehicle here!
Name: Z****** L****
Date: 2020-08-27 01:20:18
Rating: 1
Comment: I am not totally satisfied
Name: b****** c*
Date: 2020-08-18 00:24:57
Rating: 5
Comment: Alex is your guy !! He did an amazing job and made me worried free! They did amazing job repairing my car. Looks brand new you can’t even tell I was in an accident!!
Name: C***** A*****
Date: 2020-06-29 17:22:39
Rating: 5
Comment: Good service, my vehicle turned out nice
Name: P****** N*****
Date: 2020-03-02 23:57:36
Rating: 5
Comment: Kept me informed on every step about my car. They also cleaned the inside and the outside of my car and made it smell like new! Very professional repair shop. This is my 2nd repair with this company and most likely will be for my future repairs
Name: R****** S****
Date: 2020-02-13 15:47:43
Rating: 5
Comment: Manny Lemus did a phenomenal job with taking care of my vehicle. My car was vandalized over the Super Bowl weekend and once I took my car to this location they took it from there. I am pleased with how professional, attentive, exceptional customer service I received from this location. I would highly recommend my family and friends if they are ever in need of their services. Thanks again Manny I really appreciate that work you did!
Name: y* m**** p****
Date: 2019-11-11 20:45:44
Rating: 1
Comment: I came to Calliber Collision and spoke to Nancy at the front desk. I told her I was sent from progressive to drop off my car, right away she said, we dont deal with progressive and we are not a direct repair center so I cant help you. I explained to her that progressive sent me and that they said I was able to use this body shop. I said is there anything that can be done because I already got my car rental and she said they dont do any of that and if I already got a rental thats not what they deal with, which made no sense. Again, She said, no, we dont deal with progressive you have to go to the calliber collision center in Ontario. I said, excuse me whats your name and she said Nancy, I said ok Nancy Im going to contact my insurance and see what happened because they sent me here and I wanted to have my car worked on because they had 5 stars on Google. After I called my insurance, she said I dont have room today, Im all booked up, but never gave me the option of making an appointment for tomorrow. At this point I was already upset because I dont understand why she had such a unhelpful attitude. While Inwas on the phone she go up and said, Im all booked up for today. If I could have booked the next day, I would have gladly done that, but she made me feel like she just wanted me out. I never complain on this or write novels on Google, but the way she treated me was not ok. I felt she couldnt be bothered with my repair. I have full coverage and progressive is a really great company so I dont know what her deal was. I took my car to get repaired elsewhere, if calliber collision doesnt want progressives business theres alot of other companies that do.
Name: s****** j****
Date: 2019-10-05 03:09:52
Rating: 5
Comment: I took my brothers car to be repaired. They did an awesome job. The staff was very professional. Derek kept us informed and the turn around was fast. You will not be disappointed. Ill be taking my car in soon. Thanks again Caliber Collision Fontana
Name: t******* t******
Date: 2019-10-04 00:32:47
Rating: 5
Comment: If i could give 10 stars I definitely would. Staff is very friendly and professional and their service is excellent. My car looks all new after they fixed the cosmetic damage. Highly recommend this place. :)
Name: c***** g*****
Date: 2019-02-03 17:03:51
Rating: 5
Comment: The work they did was better than awesome, they fixed every scratch I had plus the front bumper was sticking out and they fixed that!! I highly recommend Ricardo!!!
Name: m***** h********
Date: 2019-01-13 08:44:35
Rating: 5
Comment: Brought my car here after it was hit. There was damage to the rear bumper and part of the rear fender. The staff was extremely helpful and professional throughout the entire process. The turnaround was faster than what I had anticipated and I highly recommend it to anyone that needs any type of bodywork.
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Name: E**** R********
Date: 2024-07-01 04:41:51
Rating: 5
Comment: Great Customer Service and Team!!