Alone Towing
address: 15352 Citron Ave, Fontana, CA 92335, United States
Phone: +1 909-642-4186
services: Accessibility: Wheelchair-accessible car park,
Phone: +1 909-642-4186
services: Accessibility: Wheelchair-accessible car park,
category: Towing service
rayting: 4.9
site: https://alone-towing.business.site/
worktime:
rayting: 4.9
site: https://alone-towing.business.site/
worktime:
| Day | Time |
|---|---|
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Name: E******* R********
Date: 2024-06-28 16:01:46
Rating: 5
Comment: Stellar customer service! He surpassed greatness! I had a premiere tow truck experience. 👍🏼
Name: D****** R********
Date: 2024-06-28 15:53:05
Rating: 5
Comment: The driver was prompt, polite and efficient. Thank you for the good tow experience
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Name: T**** O****
Date: 2024-06-28 04:31:43
Rating: 5
Comment: So I had to get my car towed today from San Bernardino to Redlands. They picked up the vehicle promptly, and were very courteous. The whole experience was satisfactory. The person in office who answers the phone is very helpful and patient. The driver who picked up my car was named either Luis or Louie and he was also very friendly. I would recommend this towing company.
Name: R** L*****
Date: 2024-06-22 16:11:37
Rating: 5
Comment: Juan towed our vehicle on Thurs evening from the freeway to our home and then Friday morning from our house to the mechanic…he was awesome! His number one concern was customer safety. His communication throughout the process was exceptional and he is the reason that if/when I need towing in the future, Alone will be my first call.
Name: R*** S******
Date: 2024-06-19 17:53:02
Rating: 5
Comment: The tow truck driver was very friendly and professional. He did a great job. 😄🎉👍🙏
Name: B***** P****
Date: 2024-06-14 15:38:17
Rating: 5
Comment: Juan was my driver. Very pleasant personality. Great conversation. Towed me all the way to VV. Will recommend in the future.
Name: a****** b*****
Date: 2024-06-10 16:12:32
Rating: 5
Comment: Great service perfect timing and reliable
Name: K**** C*******
Date: 2024-06-07 18:55:36
Rating: 5
Comment: Juan was FANTASTIC! He was very friendly, helpful, kind, easy-going, & had a great attitude. I was very glad that God sent me such a great driver! Id gladly recommend him to anyone who needs a tow. Please give that man a raise!!!
Name: J**** W*****
Date: 2024-06-06 20:59:02
Rating: 5
Comment: Great experience. Driver was very informative and went above and beyond to help assist. In fact we will be calling AAA again in about an hour to tow to the shop to fix the shops mistake.
Name: D*** N*****
Date: 2024-06-01 18:29:44
Rating: 5
Comment: The tow truck driver was quick to the scene, knowledgeable, understanding, helpful, and polite. All around good dude. Much appreciated thank you.
Name: B******** M*****
Date: 2024-06-01 16:27:12
Rating: 5
Comment: The driver was friendly and professional. I would recommend them.
Name: K**** C*******
Date: 2024-05-30 16:06:22
Rating: 5
Comment: The best towing ever. Extremely professional, and great demeanor. As a matter of fact I was so impressed by your driver, that I am only going to ask AAA to have your company tow me from my house whenever I need a tow. I’ve been at my residence for almost 30 years and I have over ten cars. Alone towing is now my tow company of choice.
Name: S*** B*******
Date: 2024-05-29 17:42:33
Rating: 5
Comment: Took care of the pickup and drop off in a super timely manner, thanks!
Name: H** R*****
Date: 2024-05-29 16:31:52
Rating: 5
Comment: Great service driver was pleasant. Truck was very nice and got us home safe.
Name: S****** G*******
Date: 2024-05-22 16:41:49
Rating: 5
Comment: Fast service !!
Name: l**** r*******
Date: 2024-05-22 01:48:38
Rating: 5
Comment: Fast and to the point. Called them because my keys got stuck in my van and they got here and opened it in a blink of an eye and got me on the way! Really appreciate the quick response, definitely recommend them 👍🏼
Name: P****** B*****
Date: 2024-05-16 16:39:15
Rating: 5
Comment: This towing service is amazing and very friendly as well as Knowledgeable.
Name: J** P********
Date: 2024-05-08 01:25:20
Rating: 5
Comment: Luis was very professional. He worked with me on the scheduling of towing of my car 71 miles from Fontana to Winnetka (car shop) and he worked with me to make the drop-off happen. I truly appreciate the help. If I ever need any tow services within the area, I would not hesitate to call Luis. I highly recommend Luis and his company Alone Towing.
Name: A** G*******
Date: 2024-05-07 00:06:18
Rating: 5
Comment: Both Luis the driver and Luis the dispatcher were excellent in their service and I highly recommend Alone Towing.
Name: C****** V*****
Date: 2024-05-04 18:17:00
Rating: 5
Comment: Great! Fast, reliable, and professional.
Name: C****** M******
Date: 2024-04-29 17:03:27
Rating: 5
Comment: Wonderful service fast and very safe and professional would definitely use them again for the towing service provided.
Name: R****** A*******
Date: 2024-04-26 18:00:19
Rating: 5
Comment: Hands down best experience, during a frustrating time, that Ive ever had. Highly recommend for not only professionalism, but also for very prompt and extremly personable driver.
Name: A***** R***
Date: 2024-04-20 17:19:07
Rating: 5
Comment: Great service and very professional! Will be using them in the future for sure.
Name: O* M***
Date: 2024-04-20 16:21:19
Rating: 5
Comment: Hello Alone Towing,Your driver was on time and very professional. He did great, thank you!
Name: r***
Date: 2024-04-18 16:51:04
Rating: 5
Comment: 10/10 Service, My driver did amazing! He kept me notified of his location and got my car out of the way quickly and even took me to work down the street.
Name: M****** M******
Date: 2024-04-15 17:10:12
Rating: 5
Comment: The entire process was smooth as silk! My driver was professional, friendly and took care of business!👍👍👍
Name: R****** L*****
Date: 2024-04-11 04:14:05
Rating: 5
Comment: ALONE TOWING was truly heaven sent. AAA would not tow my truck because it had my company logos. I searched for local towing companies in the area and called ALONE TOWING because of all their great reviews. Martin came out in a nice tow truck and was very professional. I had to ride back with him and I enjoyed our conversation. Great guy….THANKS ALONE TOWING!God Bless🇺🇸
Name: J***** R******
Date: 2024-04-10 22:58:49
Rating: 5
Comment: Excellent support and the driver was very careful with transporting my car.
Name: A***** G*****
Date: 2024-04-04 21:28:21
Rating: 5
Comment: Great service. Great attitude. No complaints
Name: T****
Date: 2024-04-02 18:50:26
Rating: 5
Comment: Requested a tow on monday through AAA. They sent out a driver named Rudy from Alone Towing who was professional, extremely pleasant, and courteous, upon arrival. Turns out I didnt need the tow just a stronger boost to get my starter to work for me to drive the car the 3 miles to the shop.
Name: R****** S*******
Date: 2024-03-30 17:45:05
Rating: 5
Comment: I was stranded on the freeway and called for service: A gentleman by the name of Juan was assigned my call. He communicated with me the entire time before his arrival. And he arrived just at the exact time he said he would! First off, he ensured that I was safe then he continued to load my truck on the flatbed. Juan is agentleman and hardworking member of your team. Juan was able to tow my truck to my mechanic as I requested. In my hour of need, he arrived like a Superhero! Juan is an asset to your operations and I assure you that I will utilize your services in the future and I will highly recommened Alone Towing for service calls to everyone !!Big shout out & thank you to Juan !
Name: c****** w*** c*** E****
Date: 2024-03-20 17:18:30
Rating: 5
Comment: Best tow truck service experience Ive ever had! I called for service and was a little stressed because my mom which is older and doesnt speak English was the one waiting for the driver to pick up my car, my mom was very happy and wouldnt stop talking about how professional and attentive the driver was, also he was bilingual and had no problem communicating with my mom I. Spanish. I highly recommend Alone Towing to everyone!👌
Name: M**** A*****
Date: 2024-03-18 18:33:00
Rating: 5
Comment: My tow truck driver arrived in record time. He knew exactly what he was doing and did it all very well. He was nice, kind, knowledgeable and professional and made a stressful situation so much easier. I recommend them and will definitely use them in the future
Name: B******* P*****
Date: 2024-03-15 17:47:56
Rating: 5
Comment: Driving was very kind and professional. Went above and beyond to ensure I reached my destination and helped pump gas in my car.
Name: m****** r*****
Date: 2024-03-14 17:34:19
Rating: 5
Comment: Your driver did an excellent job! I was extremely satisfied with his performance and my vehicle was delivered to the destination with care!
Name: R***** J******
Date: 2024-03-12 17:07:34
Rating: 5
Comment: Great service and a professional. Got me towed in no time. Thanks.
Name: Z R
Date: 2024-03-09 16:31:04
Rating: 5
Comment: Amazing service! Very professional! 😁
Name: V****** R******
Date: 2024-03-02 18:10:55
Rating: 5
Comment: The driver did a phenomenal job. He showed up early, and was very pleasant. He took the time to explain how he was going to start my car with a dead battery and alternator in order to put the car on the flatbed and he called me once he delivered my car to the mechanic
Name: M**** M****
Date: 2024-03-02 07:46:15
Rating: 1
Comment: Amateur hour! Dude showed up with a small tow truck and didnt look safe to tow my car. Will tell AAA to not recommend these people. Also, asked if they could take my car to their tow yard until I contact my mechanic but they dont have a tow truck or garage. Amateur hour!! Not professional!
Name: T***** V****
Date: 2024-03-01 18:12:00
Rating: 5
Comment: Professional. Great with towing my car. Recommended.
Name: t***** h******
Date: 2024-02-29 17:54:39
Rating: 5
Comment: Great service and driver.
Name: C**** M A*****
Date: 2024-02-29 17:36:45
Rating: 5
Comment: We were extremely happy with driver and service that Alone towing performed for us, highly recommend thank you!
Name: D*** L***
Date: 2024-02-29 04:38:31
Rating: 5
Comment: Thank you for responding so quickly yesterday when I needed a tow back home. Your driver, Rudy was wicked sweet. He was personable, kind and professional; his demeanor made all the difference in the world!
Name: T**** B****
Date: 2024-02-27 20:13:05
Rating: 5
Comment: The DRIVER was AMAZINGLY, WONDERFUL, AND KNOWLEDGEABLE ABOUT HIS JOB. HE REPORT TO MY LOCATION VERY FAST. THANK YOU VERY MUCH FOR THE JOB UOU PERFORM.
Name: L*** W********
Date: 2024-02-27 07:39:17
Rating: 5
Comment: Javier did a great job toward my my Goldwing! Very conscientious and courteous!
Name: R****** M******
Date: 2024-02-26 17:16:30
Rating: 5
Comment: Excellent service and friendly driver. Arrived early and towed my vehicle with no issues. Would recommend.
Name: G****** H*** L**
Date: 2024-02-23 03:32:08
Rating: 5
Comment: Driver was great and very helpful
Name: J**** G*****
Date: 2024-02-20 18:07:21
Rating: 5
Comment: Hello. Your driver was great. He arrived earlier than the estimate and called prior to arriving. He was courteous pleasant and professional. Truck was clean and orderly inside and out. I will request them in the future.
Name: T************* C****
Date: 2024-02-19 17:08:55
Rating: 5
Comment: The driver arrived early which is awesome he was very friendly and respectful he did an excellent job got me back on the road in no time
Name: D**** C*****
Date: 2024-02-13 19:39:01
Rating: 5
Comment: On time and great customer service 👍🏼
Name: E**** R****** J*
Date: 2024-02-12 18:00:11
Rating: 5
Comment: Was told the wait time was going to be longer the tow truck showed up in no time picked up my truck very quickly and safely the guy was a professional and trustworthy thank you for the awesome experience
Name: S******* P*****
Date: 2024-02-10 16:57:46
Rating: 5
Comment: Thanks Javier and Alone Towing. Much appreciated.
Name: D******** M****
Date: 2024-02-07 02:26:53
Rating: 5
Comment: Amazing service….. I haven’t received service like this in over 4 years … Very professional, intelligent, thoughtful. I was surprised at the response time … this made my week !!!!!!!!
Name: M***** F G*****
Date: 2024-02-05 23:23:09
Rating: 5
Comment: Driver was caring and supportive at the time of need. Professional. Excellent service .
Name: A*** L*****
Date: 2024-02-03 17:26:08
Rating: 5
Comment: Yes, the driver was absolutely great and very respectful. He was on time for arrival and delivery.Thank you for having good people such as him.
Name: B*** L***** J*
Date: 2024-02-02 18:50:14
Rating: 5
Comment: Jaun did an awesome job! Arrived quickly, great job securing my bike, lots of patience while stuck in traffic and no issues unloading at my place… thx for the tow!
Name: J*** G****
Date: 2024-01-26 19:13:56
Rating: 5
Comment: Your driver was awesome, very satisfied with how fast he arrived and the service as well.
Name: G***** W***
Date: 2024-01-24 18:45:09
Rating: 5
Comment: ALONE towing provides great customer service from the dispatcher to driver. They communicate well with updates on their services. They handle your vehicle with care and make you comfortable and confident about their service with your vehicle. Keep up the great service ALONE TOW!!!!
Name: M*** L
Date: 2024-01-17 20:17:56
Rating: 5
Comment: I used this service as a benefit from the Auto club when my car broke down. The driver arrived within 10 minutes from dispatch and came to my rescue. Driver Juan was very kind and courteous as he carefully loaded my vehicle on the flatbed. He was able to address all my towing concerns which helped very well in this stressful situation. I am grateful for the service. It really helps a lot to be nice to everyone.
Name: E***** R******
Date: 2024-01-17 17:22:45
Rating: 5
Comment: VERY COURTEOUS PERSONAL I WAS EXTREMELY HAPPY AND SATISFIED WITH THEIR SERVICE I DEFINITELY RECOMMENDED THEM!!!!
Name: M*** R*****
Date: 2024-01-16 17:51:09
Rating: 5
Comment: Very respectful tow guy. Helpful and on time. GREAT SERVICE!
Name: C***** A*****
Date: 2024-01-16 01:14:51
Rating: 5
Comment: Excellent work by Javier… really happy with them, will request them again
Name: D****
Date: 2024-01-12 01:45:52
Rating: 5
Comment: I had my vehicle towed quickly and safely. Thank you so much for the help
Name: T*** G***** I**
Date: 2024-01-08 18:43:29
Rating: 5
Comment: Outstanding service. Arrived on time and the driver was extremely professional, friendly and courteous.
Name: R****** D**** T*******
Date: 2024-01-08 18:10:46
Rating: 5
Comment: No issues what so ever and it was the fastest arrival I ever have with AAA, also driver was very professional and polite. Very communicative with me and was very careful with my vehicle.I rate the driver a 10, out 1 of 10
Name: V***** N******
Date: 2024-01-06 23:11:43
Rating: 5
Comment: Integrity, time efficient and friendly will be referring and requesting alone towing service if in need again thank you
Name: L**** H******
Date: 2024-01-02 20:18:39
Rating: 5
Comment: I am so happy that I canceled the first tow truck because the driver I got the second time he was cool. He even told me what was wrong with my car and I was thinking that it was something that was very very bad that was gonna be very expensive.
Name: B******* C**********
Date: 2024-01-02 18:43:24
Rating: 5
Comment: Very friendly and helpful. Took care of my car.
Name: K**** L******
Date: 2023-12-29 23:03:46
Rating: 5
Comment: Your driver did an amazing job, he worked professionally and efficiently. Thank you!
Name: C******** A*******
Date: 2023-12-24 18:16:56
Rating: 5
Comment: He Showed Up on time, was very personable and delivered my car in the time that he provided
Name: h h
Date: 2023-12-23 20:40:14
Rating: 5
Comment: AAA texted 1hr 50 min approx time of driver to arrive. The driver arrive within 15 min. Excellent service. Never happened to me in 30 yrs of AAA membership.
Name: S***** S*******
Date: 2023-12-22 18:54:42
Rating: 5
Comment: Pleased with the professionalism, courtesy, and friendliness of the driver. Respectful and extremely efficient.
Name: A****** F******
Date: 2023-12-21 16:51:32
Rating: 5
Comment: I received a tow through AAA when my car completely stopped working. They were excellent. The driver really went out of his way to ensure a seamless experience. He gave me a lift to the car dealership where my car needed to be repaired. He waited as I dealt with the dealership, dropped the car off in the designated area, and came back to check to make sure everything was OK. Top-notch company.
Name: b**** m*****
Date: 2023-12-20 16:21:42
Rating: 5
Comment: Excellent customer customer service and communication! Accurate arrival time and drop off
Name: j**** s******
Date: 2023-12-19 20:46:07
Rating: 5
Comment: Great service from Juan, Very commutative! 10/10 !
Name: A** L****
Date: 2023-12-17 18:29:07
Rating: 5
Comment: The driver was friendly and got my car to the destination safe and quick. Thank you!
Name: J***** D*****
Date: 2023-12-16 19:53:47
Rating: 5
Comment: Has AAA tow, Javier the driver was polite l, respectful and very helpful. Google Maps sent him the wrong way for my mechanic but we were able to figure out the mistake and fix with ease. Would definitely use again.
Name: B****** N*********
Date: 2023-12-15 19:13:51
Rating: 5
Comment: Driver very professional while keeping all time Frame he told me.Very good experience
Name: L******* D*****
Date: 2023-12-14 16:23:05
Rating: 5
Comment: Hello,Yess we did. He was great, we didn’t wait too long for him to arrive when he did he was very kind dropped our jeep off at a tire shop that we thought had the tires in stock they then told us no tires are available. And he put the car back up and was kind enough to wait until we figured out what we wanted to do. We then went to another tire shop right down the street.
Name: L**** G****
Date: 2023-12-13 17:39:22
Rating: 5
Comment: Victor is the man. Big shout out to the company. Thank you for your service.
Name: S**** V******
Date: 2023-12-06 16:16:12
Rating: 5
Comment: Stuck on fwy, tow arrived in less than 15 mins and was extremely efficient and helpful. Towed my truck to my personal mechanic immediately. Very professional
Name: A* F*
Date: 2023-12-01 19:27:57
Rating: 5
Comment: This service is very accommodating. They understood my concerns and the driver went out of his way to help.
Name: R******* J*****
Date: 2023-11-30 20:46:40
Rating: 4
Comment: Very professional always on time new exactly where we were going no problem
Name: J*** G****
Date: 2023-11-30 02:10:17
Rating: 5
Comment: Alone towing was dispatched when I called AAA for assistance, driver was very professional and courteous.
Name: J** F****
Date: 2023-11-28 23:20:55
Rating: 5
Comment: Driver named Luis towed my car cleanly and professionally. Great service by the towing company.
Name: R***** I****
Date: 2023-11-26 16:45:35
Rating: 5
Comment: Juan was great. He arrived sooner than th time given, very friendly. Excellent service. I would definitely use their services again.
Name: A***** H***
Date: 2023-11-22 21:06:05
Rating: 5
Comment: Juan was great fast, professional and knowledgeable.He called within a few minutes of my request and was here within 5-7 minutes..Best thanksgiving gift.Amazing service..
Name: A**** A********
Date: 2023-11-18 17:45:09
Rating: 5
Comment: Luis Baca helped me so much. Excellent customer service. 5 stars. Would most definitely use this company again. Thank you for helping me and being so kind.
Name: s**** A*******
Date: 2023-11-08 03:17:08
Rating: 5
Comment: Fast service,great personnel, fast and to the point if its a tow well you can count on them everyone have a blessed evening.
Name: N**** N****
Date: 2023-10-19 16:37:16
Rating: 5
Comment: My tow driver was amazing, very kind respectful on time and helpful would recommend 10/10.
Name: M*** V*****
Date: 2023-10-19 06:14:39
Rating: 1
Comment: Do not use this company!Dude jacked up my front end. Who knew a simple tow on the flatbed would cause so much damage because they dont know how to properly tow a car.
Name: D**** P********
Date: 2023-10-14 16:34:45
Rating: 5
Comment: Juan from Alone Towing was amazing! He showed in matter of minutes, was very helpful and accommodating, and very personable. I would recommend this company if you’re in the unfortunate position of needing a tow.
Name: B****** C*****
Date: 2023-10-12 17:12:07
Rating: 5
Comment: GREAT CUSTOMER SERVICE! VERY Friendly, Helpful, Prompt, informative, and Professional!
Name: k**** A***
Date: 2023-10-12 02:18:15
Rating: 5
Comment: Very happy with my experience. Friendly, professional, and quick. I would definitely recommend Alone towing and will be requesting them again.
Name: U***** P****
Date: 2023-10-06 17:04:42
Rating: 5
Comment: My experience with Alone Towing was very positive. Quick arrival and driver was professional and courteous.
Name: I*** E********
Date: 2023-10-02 20:40:33
Rating: 5
Comment: Best and only tow company I will refer to for any towing needs. Professional and responsible. Made my whole experience comfortable. Have referred to friends and family and I have never received anything short of perfect, and gratitude for the referral.
Name: E****** F*****
Date: 2023-10-02 16:22:22
Rating: 5
Comment: I highly recommend this tow company, I requested a flatbed tow truck for my Vehicle. They arrived within minutes.
Name: t**** f******
Date: 2023-10-01 14:11:16
Rating: 5
Comment: Very fast and professional when showing up to assist. Safety precautions were taken and drivers experience was noticeable.
Name: M*** L****
Date: 2023-09-30 06:34:26
Rating: 1
Comment: AAA contacted them for me when my car broke down. They took a long time to get to me and they wanted to charge me more $ than what was supposed to be.Long story short, stay away. This guy and his tow truck wants to charge you more than what is mentioned at first.
Name: B********* V*********
Date: 2023-09-28 15:52:50
Rating: 5
Comment: Luis did an excellent job! He arrived in a timely manner and was very professional and friendly. Communication was also very good and he met us at the shop and unloaded the car quickly. It was a very good towing experience. We will request Alone Towing from now on.
Name: F******
Date: 2023-09-27 17:03:59
Rating: 5
Comment: The towing kept intouch, Came right in and handled everything I am pleased.
Name: V*** S****
Date: 2023-09-15 15:05:00
Rating: 5
Comment: I used my AAA to get a tow and surprisingly, this company came out in under 30 minutes and towed my vehicle to a safe location. The driver was professional and courteous. I would definitely call this company for for towing needs.
Name: B***** R******
Date: 2023-09-13 17:14:53
Rating: 5
Comment: Driver got to us quickly he was really nice and did an excellent job
Name: K**** E*******
Date: 2023-09-07 17:00:17
Rating: 5
Comment: I was very happy with the service I received. The response time was quick, the driver was friendly, and I got to my location swiftly. I know it was a longer trip, so I really appreciated the help I received.
Name: A***** g*******
Date: 2023-09-01 15:49:13
Rating: 5
Comment: My driver’s name was Juan and he provided great customer service, and support with towing my vehicle. He was friendly and we had good conversations that made the ride joyful. He also arrived earlier than the time expected which was nice. I got home safely and my vehicle as well. I would definitely recommend this towing service and Juan to be the driver 👍🏼. Thank you!
Name: C****** R******
Date: 2023-08-31 01:33:35
Rating: 5
Comment: Alone Towing hands down the best best towing company around they showed up on time and were very professional I would definitely use them again for any future tow highly recommended
Name: J******* C*****
Date: 2023-08-23 18:25:21
Rating: 5
Comment: They got to my car quickly and were very communicative throughout the whole process!
Name: P**** T****
Date: 2023-08-19 17:04:37
Rating: 5
Comment: Very quick and efficient service. Very friendly driver as well. Would definitely recommend
Name: G***** J******
Date: 2023-08-12 17:37:54
Rating: 5
Comment: Driver was extremely professional!Showed up in a timely manner.Respectfull! And knowledgeable!
Name: J*** C******
Date: 2023-08-12 01:43:50
Rating: 5
Comment: Luis was AMAZING! Seriously awesome! Perfection! Made the whole experience flawless and hard to say enjoyable. What a great employee and individual to come into contact with! Knowledgeable, kind, caring, humorous and humble! Thank you for making our tow experience enjoyable!
Name: J********* S******
Date: 2023-08-11 16:33:35
Rating: 5
Comment: During challenging moments in my life, your driver Luis made my tow the easiest experience I’ve had in my life with towing services. I really appreciate the help and would highly recommend your services.Thanks again! 🙏🏻
Name: M* D** C*******
Date: 2023-08-10 19:10:27
Rating: 5
Comment: Greetings Alone Towing,Thanks for a job well done. After three days of calling AAA for a tow from Fontana to Riverside you guys came through.Thanks again for going the extra mile to get the right equipment to do the job that no one else would do.Blessings,Don C
Name: R*** G****
Date: 2023-08-08 19:36:37
Rating: 5
Comment: Dispatch and driver were very professional and friendly. My experience was wonderful.
Name: L* H*********
Date: 2023-08-04 17:38:35
Rating: 5
Comment: Luis arrived in record time! 7 minutes from when I called AAA. He was extremely pleasant, asked if I was ok and needed additional assistance. From the minute he arrived to my location to arrival to dealership it was less than 25 minutes. He’s rig was extremely clean and smelled good too!
Name: J**** M**** M****
Date: 2023-08-01 15:07:07
Rating: 5
Comment: Your driver was amazing. He was very interested in the issues of my vehicle and even went under the car to try to troubleshoot.He was very careful with operating my vehicle and was very professional and polite.Lastly, his truck was the cleanest tow truck I’ve ever seen.Thank you
Name: T***** P*****
Date: 2023-07-29 16:32:05
Rating: 5
Comment: Driver was awesome, dispatched confirmed ETA, once he arrived hooked and got me home really quick. Thank you
Name: m***
Date: 2023-07-26 17:30:31
Rating: 5
Comment: Wow!! Talk about fast and reliable service . Our car overheated in this crazy weather and we were unable to get home. No tow service were picking up the phone until we found Alone Towing (which we were alone after ). They came out picked up our car and took us to mechanic shop.Very reliable and easy to work with. Plus they didnt charge us extra due to traffic.
Name: S****** S*******
Date: 2023-07-25 10:53:39
Rating: 1
Comment: Open 24 hrs. Dont answer phones. Or return calls. Waited over 3 hrs for them to show up. And they never did. Terrible customer service. Will not use again
Name: s******** w***
Date: 2023-07-24 16:03:25
Rating: 5
Comment: Javier was excellent! He towed my Tesla to the charging station and did it with precision skill. (the heat drained my battery ). He was exceptional! I wish I took photos but he backed the tow truck and lowered my car into the stall perfectly. Also, there were two cars charging on both sides and wasn’t disturbed. Javier has mad skills! He’s a keeper, Alone Towing, and deserves a raise💵💰
Name: K******** C****
Date: 2023-07-22 20:38:58
Rating: 5
Comment: They showed up quickly and helped me get my car to the dealership. The battery was dead so we had to manually put it in neutral. The driver was super helpful and nice! I recommend this towing company if you ever need help.
Name: T**** B****** J******
Date: 2023-07-10 17:34:13
Rating: 5
Comment: Great job Oscar at Alone Towing. Thank you for your hard work and honesty! If you need a tow call Alone Towing or if through AAA request them.
Name: M****** S******
Date: 2023-07-10 01:32:30
Rating: 5
Comment: They provided a good quality experience, couldn’t be happier.
Name: A***** R*****
Date: 2023-07-06 16:48:08
Rating: 5
Comment: Yes I just definitely want to say a long towing was very professional very polite and did an excellent job with my towing and any concerns I had they were right away ready to make me happy I would definitely use this business and definitely let all my friends and family know that they are at the top of their game number one towing alone towing.
Name: E*** S*** m**
Date: 2023-07-05 19:06:06
Rating: 5
Comment: Great service great customer service I really appreciate the knowledge that was given to me with that service thank you again I would reckon highly recommend them
Name: G***** N*******
Date: 2023-07-03 22:25:18
Rating: 5
Comment: My tow driver was very punctual and professional throughout the whole process. He was very kind and helpful as well. Overall experience 10/10
Name: H**** E*******
Date: 2023-06-22 18:08:03
Rating: 5
Comment: The Driver did a good job, he was done fast and efficiently. Gave me a call as soon as the car made it to the towing location which was very helpful :)
Name: R*** B*******
Date: 2023-06-22 17:01:17
Rating: 5
Comment: Had my car towed from home to the mechanic shop.De La Garza was my driver, he called to inquire details about the tow & time frame. I waited no more than 20 minutes for my driver, He showed up hooked the car up & was even able to hand the key over to the mechanics without me being immediately present.Quick, professional, & communicative !Thanks again.
Name: H**** S****
Date: 2023-06-20 05:30:36
Rating: 5
Comment: Driver showed up about 10 minutes of me getting off the phone with AAA he provided me excellent care thank you guys so very much for providing me with great customer service
Name: D**** H********
Date: 2023-06-19 19:43:01
Rating: 5
Comment: Great Job guys! Got my truck out of a tight spot after my ball joint broke and my truck was on the floor. They towed me 40miles in with no problem. Definitely recommend this company
Name: E**** G******
Date: 2023-06-17 16:49:28
Rating: 5
Comment: Excellent Service !! Got there pretty quick, had to ride me to a shop and he was very clean and respectful. Thank you
Name: M*****
Date: 2023-06-14 21:28:55
Rating: 5
Comment: On time and on point, very friendly and I would recommend there service to anyone.
Name: D***** R********
Date: 2023-06-12 18:40:05
Rating: 5
Comment: Arrived quickly and driver was extremely nice and helpful.
Name: L**** H*****
Date: 2023-06-12 18:32:30
Rating: 5
Comment: The driver was in communication with me arrived earlier than expected. And he was professional. And his truck was clean
Name: G******** B******
Date: 2023-06-04 04:03:54
Rating: 5
Comment: No one had the flatbed needed to carry my small car (smart) and tire was completely flat rear drive side. He didnt leave me hanging. He showed up to work with me with all patience to help resolve the issue. He advised me to look for the closest place with available tires, filled the tire with air and followed me to the location while staying on speaker. He checked the tire for any leak before driving. There was a very small hole upon inspection at tire place. I made it safely.
Name: S***** A***
Date: 2023-06-02 22:59:49
Rating: 5
Comment: Kind, friendly, empathetic! When I was worried at the side of the road they came to me like a knight in shining armor. 10 out of 10 service & with humor & a smile.
Name: B*** B******
Date: 2023-05-24 17:11:19
Rating: 5
Comment: Driver was friendly and quick. Great customer service I really appreciated his calmness and conversation - helped me out tremendously in a stressful situation.
Name: N**** G*****
Date: 2023-05-18 17:17:48
Rating: 5
Comment: Quick and easy and got to my location super fast 👍🏼 I would definitely recommend
Name: K****** W*****
Date: 2023-05-15 20:35:28
Rating: 5
Comment: The driver was great, made sure I got home safe and is a great person, if I ever need a another tow I would recommend him, great communication and excellent at what he does. I give him a 20 star I was very satisfied with him💕💕💕💕💕💕
Name: L******
Date: 2023-05-06 17:23:16
Rating: 5
Comment: Our driver showed up within 15 mins of my call and was very friendly and got me home safe and timely.
Name: E***** K****
Date: 2023-04-28 18:39:28
Rating: 5
Comment: Very satisfied and if I ever need another tow alone would be my recommendation 💯💯
Name: A** G*******
Date: 2023-04-18 18:57:00
Rating: 5
Comment: From the minute i requested a tow Alone towing was quick to respond & advise me a driver was in route. Keep me posted on the drivers location. The driver reached out shortly after advising he would arrive within 10 minutes. He arrived quickly & was very professional & quick with the hook up of the car. It was such a smooth process despite the fact i needed a tow it was a stress free proceess. We will definitely keep Alone towing in mind the next time we need a tow. Thank you for your service Alone towing.
Name: G*** V
Date: 2023-04-18 18:19:45
Rating: 5
Comment: My truck broke down and the driver was on time responsible,knowledgeable and respectful. They got my truck where it needed to be safely and was able to get in and out of both places I would recommend them to family and friends
Name: M**** S******
Date: 2023-04-13 16:45:52
Rating: 5
Comment: Driver provided excellent service. He was friendly and very professional. 5 star rating for the gentleman
Name: C****** C********
Date: 2023-04-12 16:43:21
Rating: 5
Comment: Driver came fast, did an excellent job on loading my vehicle on to the truck.
Name: B***** N***
Date: 2023-04-08 03:44:04
Rating: 5
Comment: The driver was very polite and friendly. He also arrived to my car crash pretty quick! I would use them again.
Name: J****
Date: 2023-04-08 02:33:06
Rating: 5
Comment: The tower was extremely professional and did everything he was supposed to do. The ride home was easy and the conversation was great. I felt at ease. Support local businesses Alone Towing is the way to go. Great job guys!
Name: b*** p********
Date: 2023-03-31 15:21:05
Rating: 5
Comment: Driver was kind and very professional. even though expected towing time was a little bit late, the driver is very apologetic. I had a great time doing business with them. I highly recommend them
Name: G****** C*****
Date: 2023-03-30 22:01:52
Rating: 5
Comment: I did not write my drivers name but he was excellent he was extremely careful with my work truck and saw to it that he stayed in communication with me as far as estimated time of arrival i would highly recommend aline towing to anyone needing a tow inthe area, as for the drive that man deserves a raise, i hope his supervisors see this and see to it that he is awarded for going above and beyond what is required and expected
Name: A******* s******
Date: 2023-03-25 17:32:37
Rating: 5
Comment: Driver did a good job. I can tell he has some experience very professional and drove well. Thank you for your services.
Name: R*** R***
Date: 2023-03-23 20:58:03
Rating: 5
Comment: My driver did an awesome job and showed up faster than the estimated time.
Name: J**** &****
Date: 2023-03-21 17:30:45
Rating: 5
Comment: You driver is a awesome employee good for business and a very reliable employee and I have your number on lock for feuture business cause I work as a mechanic 30yrs experience from home so we definitely will be doing business god bless
Name: J*** H********
Date: 2023-03-19 17:59:27
Rating: 5
Comment: Very professional, 2nd time hes towed my car. I felt secure that my car would get to its destination safely.
Name: j***** d*****
Date: 2023-03-19 17:44:02
Rating: 5
Comment: The driver was really nice and patient with me. Would recommend this company. Super nice and understanding
Name: D***** W******
Date: 2023-03-17 19:52:12
Rating: 5
Comment: The driver was professional, and very courteous . The service we received was excellent.Sincerely Deborah WorlandAAA Member
Name: J***** H******** S******
Date: 2023-03-17 16:04:12
Rating: 5
Comment: Used this towing company recently. Had no issues at all. Very professional. Did an amazing job.
Name: V****** S********
Date: 2023-03-15 21:04:37
Rating: 5
Comment: They were the 2nd tow company sent because the 1st guy abandoned the call. He was unsure how to jump the car to get it on the truck. He was afraid to damage the car also. He said the battery was dead. With your driver, I gave him the key and went inside for a second.I came outside to find this driver actually driving the car onto the flatbed. Saved me a lot of money for an unnecessary Mercedes battery replacement.
Name: B**
Date: 2023-03-11 22:55:48
Rating: 5
Comment: He did a complete and good job. He also was very kind and helpful. Thank you again!
Name: T****** R******
Date: 2023-03-11 16:48:30
Rating: 5
Comment: I hit a pothole or something on my way to work. They were there super fast, and were able to toe my car to a local tire shop. The drive was super polite and professional, and made sure we knew what was going on. Thank you guys for saving the day! 🫶🏻
Name: L**** c**********
Date: 2023-03-10 22:49:26
Rating: 5
Comment: Thanks to Alone Towing for doing a great job towing my vehicle. My driver was friendly and prompt beating the AAA timeframe. He even followed up with me to let me know that he had dropped off my vehicle safely at my mechanics. He was also right about what was wrong with my car. Thanks so much for doing a great job!
Name: M***** M*******
Date: 2023-03-10 07:33:12
Rating: 5
Comment: Was concerned about the far drive especially during peak rush hour, however the driver delivered it professionally without a single scratch. Felt very relieved once I noticed they arrived not too long after I did. They also had extra tow trucks which others didn’t, saved me a lot of time in doing so. Thank you again !
Name: 1***********
Date: 2023-03-08 17:26:32
Rating: 5
Comment: Extremely satisfied with my experience. Great towing service! Professional and efficient. Highly recommend them to anyone.
Name: G******* R****
Date: 2023-03-07 00:40:06
Rating: 5
Comment: Very experienced driver help us out got our car out of the street quick and was knowledgeable of the car to safely tow it without any damage done . Definitely recommend their service to anyone I know .
Name: R*** L****
Date: 2023-03-04 18:05:01
Rating: 5
Comment: Showed up on time and got me where I needed to go quickly so the car could get serviced. Thanks again tow driver Joe
Name: J***** C****** M********
Date: 2023-03-03 15:51:29
Rating: 5
Comment: Driver was super friendly and got the job done without any issues. I definitely give him an A+. While he was about to load up my van, there was a lost autistic boy that the driver tried to help and ultimately I was able to call the school and get a hold of the boys parents. I was very impressed by the kindness of the driver.
Name: V****** V******
Date: 2023-03-01 18:11:03
Rating: 5
Comment: They did a great job! Fast and friendly service too
Name: S*** A***
Date: 2023-03-01 16:38:27
Rating: 5
Comment: Awesome service .. very profesional .. safety first minded .. towed my car off the freeway in a timely manner .
Name: S** N***
Date: 2023-02-28 17:08:35
Rating: 5
Comment: The driver was prompt and friendly. He made sure we were OK and out of the elements prior to hooking up the vehicle. No one wants to break down on the freeway, but if you do and you need a tow you could not ask for a better business to respond.
Name: u********* _***
Date: 2023-02-26 22:08:17
Rating: 5
Comment: Had a great experience driver arrived before the Time I was told and the driver was quick to get the car on the tow truck while making sure nothing gets damaged
Name: J**** P*****
Date: 2023-02-26 20:54:28
Rating: 5
Comment: We truly grateful for your help towing my son’s car to our home! We really appreciate all your help ! You guys are awesome from your answering service and the driver ! Kudos to all your hard work! God bless you!
Name: C****
Date: 2023-02-26 17:27:37
Rating: 5
Comment: Had hole in tire. All tire shops were closed AAA came to the rescue quickly. Towed my vehicle home. Top notch AAA.
Name: S**** H***** - D** R******
Date: 2023-02-24 16:30:30
Rating: 5
Comment: My driver was extremely friendly and very helpful. Although my husband showed up, if I were alone, I would have felt 100% safe with him. My husband also commented that he gave GREAT customer service.
Name: G***** O****
Date: 2023-02-18 19:13:43
Rating: 5
Comment: Very pleasant experience. Driver very helpful. Always with a smile.
Name: N****** P****
Date: 2023-02-18 15:37:19
Rating: 5
Comment: Towed my husbands van. Super quick super nice- knew where the shop was he was towing to! Thanks!!
Name: J**** J****
Date: 2023-02-14 20:16:30
Rating: 5
Comment: The driver was very helpful. Very nice man I give this company the highest mark its a quality business. This was a special tow it had to be a flat bed truck. Thank you again.
Name: m* d*** m* t***
Date: 2023-02-13 18:33:05
Rating: 5
Comment: Before you sending your guy come over to help my stuck on this day at this location, I’ve called Enterprise car rental for this service, but their connection Tow truck company didn’t work out good as we expected, we do upset just because we’ve been there for 1.5 Hrs while our Lower back serious problem and that’s why we came to that Clinic for one(1) Hr treatment.Bottom line, I’ve to call my AAA membership for roadside assistance and AAA and your company did a great job. Thanks for your kindness quick response and service as PROFESSIONAL BUSINESS COMPANY that we could count on, trusting and referral to everyone.We would give your company and your drivers top level with 5 STARS in this kind industry business!Thanks againThe Huỳnh family
Name: M*** N******
Date: 2023-02-13 16:25:29
Rating: 5
Comment: Drivers was very professional and on time. He was very friendly and handled my car in a very professional way. His truck was very nice and clean.Thank you a lot
Name: O***** A*******
Date: 2023-02-12 15:25:46
Rating: 5
Comment: Martin was efficient, polite and treated my vehicle with care. I’ll definitely use them again if I’m in need of a tow.
Name: B****** C****
Date: 2023-01-28 02:10:03
Rating: 5
Comment: Absolutely the BEST EVER! Broke down on the freeway during Morning rush hour traffic. Not only did they show up before the estimated wait time, the driver made sure I was safely installed in his truck before tending to my car. He took great care in loading and securing my car. The driver made me feel safe and secure with his confident driving abilities even with the severe windstorm we had to navigate thru. He made great conversation as he was very well read. Most of all he was respectful and polite. He fearlessly took on the 2 miles of dirt road (artillery range is more like it) to my front door and placed my car right as rain where I park on the daily. ABSOLUTELY AMAZING!
Name: T**** P******
Date: 2023-01-26 18:38:00
Rating: 5
Comment: Service and Driver were fast, kind and friendly. Would gladly request again if needed.
Name: K**** M*****
Date: 2023-01-23 18:17:27
Rating: 5
Comment: 10/10 would recommend this towing company! Needed a tow and our tow truck driver, Oscar, was very professional, knowledgeable, and friendly. Our driver arrived sooner than expected, excellent service.
Name: E******* D*****
Date: 2023-01-23 16:51:33
Rating: 5
Comment: The driver name Javier, who towed my Volvo was very good 👍. He did it perfectly as I was not expected. I’m rating him 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ and also those professional people in your office who deal with me. One name Oscar. Thank you
Name: L****** �****** M*****
Date: 2023-01-21 17:25:01
Rating: 5
Comment: The driver did an awesome job. Hes a good and kind man. A great asset and representation for the company.
Name: V****** G****
Date: 2023-01-18 18:51:28
Rating: 5
Comment: I called out 2 different companies before this company & they couldn’t load up my car because it was too low. Which is sad & disappointing because my car is stock. This company came loaded my car with no problem they have all the trucks you need to get your car home. My car was a 370z Nismo #0002
Name: D***** R****
Date: 2023-01-05 18:52:41
Rating: 5
Comment: Needed a tow, Arrived fast with-in 15min after i called . Driver was very professional and careful with my car and they accepted AAA
Name: M**** M*****
Date: 2023-01-04 20:55:13
Rating: 5
Comment: Great service, for my vehicle towing. Prompt and reliable for my car lock outs. Alone towing is reliable towing service when you need it. They are on point or sooner with the time they say they will be there. Very customer friendly and pay attention to the detail of your car. I always call on them when I need car towing or service. I highly recommend them to anyone needing car towing,, car lock outs and other services they offer.
Name: G**
Date: 2023-01-04 02:01:35
Rating: 5
Comment: If you are in need of a good reliable towing company to make sure your vehicle gets from point A to point B with out a scratch I would recommend this company! Very professional job 🙏
Name: C****** C***
Date: 2022-11-29 02:41:16
Rating: 5
Comment: Sergio is amazing! Thank you guys for the help! Great service. I’ll be calling I the future if I need help again!
Name: A***** C*******
Date: 2022-07-28 08:06:45
Rating: 5
Comment: I got stuck at Jack N The Box and called Alone Towing and they came quick. They towed my car to where I asked and the guy who came was very nice. They are very professional and respectful and if I ever need a towing again (which I hope I dont) I will call Alone Towing.
Name: M********* D* L* G****
Date: 2022-03-23 17:54:57
Rating: 5
Comment: Great service! I was stuck on the fwy and they came out in less then 20 min. Appreciate you guys for getting me home to my family.
Name: L*** V
Date: 2021-05-04 17:40:26
Rating: 5
Comment: My car didn’t start and I needed a towing service to take my car to the mecanic. They were quick and efficient! They provided me with great service that was really appreciate it in a hot day. Thank you!
Name: A*** N****
Date: 2020-12-24 23:05:28
Rating: 5
Comment: Really good experience, customer service was well rounded and very helpful! Will definitely use again Alone towing! Definitely would recommend!
Name: K***** S*********
Date: 2020-12-18 21:24:31
Rating: 5
Comment: The last thing you want is your car to be broken down and picked up by a stranger. This company was amazing! They made me feel welcome at a time in need. Very professional and quick to pick up my car. They took my car to my destination and didn’t have any issues. I definitely recommend this company!
Name: G****** M*****
Date: 2020-12-18 21:14:56
Rating: 5
Comment: As a business owner with a fleet of vehicles, Alone towing is always reliable no matter the location or time ! They always get to us as soon as possible. They are real good guys . I will recommend them over and over. Thanks alone towing !
Name: O**** L****
Date: 2020-05-04 22:06:50
Rating: 5
Comment: Great company!, I call Alone Towing for all my personal needs weather it’s a flat Tire change, locked in keys, or simply just to tow my vehicle to my mechanic. Very reliable and professional, I’ve never waited to long for assistance. I highly recommended.
Name: E**** V******
Date: 2020-04-29 00:15:54
Rating: 5
Comment: Great service. The driver was polite. The tow truck was in tip top shape. I seriously have no complaints. Great company based in Fontana Ca. Keep it up Alone Towing.
Name: P***** C*****
Date: 2020-04-14 14:37:04
Rating: 5
Comment: My car broke down and called AAA, was then referred to Alone Towing. It wasnt very long before Gerardo showed up, he was very professional and caring. He apologized for not being able to give me a ride in the cabin due to safety protocol because of COVID-19 (completely understandable). Gerardo was very kind and even offered to wait until my ride arrived. The manner and professionalism was excellent and will be recommending Alone Towinog because of great customer service. Thank you!
Name: M******* M*
Date: 2020-03-12 06:47:18
Rating: 5
Comment: Jerry ! Jerry is the best he went the extra mile on customer service! when our original tow company was sent to us through AAA we where so unsatisfied and really upset at the fact that they said they couldn’t help us but Jerry showed up and took one look and said don’t worry I got you and he did I will definitely be referring the company to others. the professionalism of Jerry was outstanding he definitely made sure we received the help that we needed to safely make it home thank you Jerry for your Great service .
Name: J******* C*******
Date: 2019-12-27 01:08:39
Rating: 5
Comment: We called AAA for help with a blown tire and got Alone Towing. Really nice serviceman, short wait for service. He got us taken care of and home in about 30 minutes. Appreciate their service.
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Name: J*** D*****
Date: 2024-07-01 16:52:05
Rating: 5
Comment: I had a great experience with this company 10 out of 10 the guy who helped me he deserves a raise